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The Kit Vintage

5.0 (6 reviews)
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The RealReal - West Hollywood

The RealReal - West Hollywood

1.9(554 reviews)
1.5 mi
•$$$$
Luxury
Committed to satisfaction

The RealReal on West Melrose is a very cool spot for luxury shopping. The store has a wide variety…read moreof high end items, mostly on the expensive side, with a huge selection of bags, think entire walls lined with Birkin bags. They used to have separate stores for men and women, not sure if that's still a thing but it made it easier to browse depending on your style preferences. I've sold here plenty of times, and the commission is fair for what you're getting. The shopping experience is smooth, and the store offers a great mix of authentic, pre owned designer pieces. If you're into luxury consignment, it's worth a visit.

I have been both a buyer and a consignor with The RealReal for years, which makes this review…read moreparticularly disappointing to write. Most recently, I received an Officine Générale turtleneck that had been described as being in "Very Good" condition. It arrived with significant pilling, appeared dirty, and smelled strongly of cheap women's perfume. It was not remotely consistent with the condition advertised. What happened next was even more troubling. I contacted Customer Service expecting a straightforward acknowledgment and resolution. Instead, I received responses that repeatedly failed to address the actual issue being raised. The conversation devolved into a discussion about whether I would accept compensation based on the purchase price of the item, despite my making it abundantly clear that I had no interest in keeping it at any price. The concern was misrepresentation and quality control. I cannot recall another customer service interaction that felt this tone deaf. As someone who has worked with major organizations, including Apple and Spectrum, on matters involving customer experience and communication, I can honestly say I will use this exchange as an example of exactly what not to do. Customers understand that mistakes happen. What they do not forget is being ignored when they clearly articulate a legitimate concern. My concerns extend beyond this single transaction. As a consignor, I have increasingly questioned whether the standards applied to sellers are consistent or fair. A pair of Tod's loafers yielded a net payout to me of just $9.72. A brand-new pair of Theory shoes, still in the box with tags and obviously never worn, was graded only as "Good" condition and generated a payout of $7.00. The RealReal positions itself as a luxury marketplace. Luxury is not just a logo or a price point. It is attention to detail, thoughtful service, accurate representation, and respect for both buyers and consignors. Unfortunately, this experience failed on every one of those measures. Mistakes happen. Indifference should not.

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The RealReal - West Hollywood
The RealReal - West Hollywood
The RealReal - West Hollywood

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Wasteland

Wasteland

3.2(433 reviews)
0.5 mi•Fairfax
•$$$

Had a great experience selling yesterday thanks to Wes, Mikey and Uri…read more I'm moving out of the country for work in October and needed to sell a ton of clothing. Uri, who was my buyer, was very helpful, professional and super chill. He gave me so much time and looked over everything while explaining the pricing versus what wasteland could resell. It helped me make decisions that were best for me. He ended up buying a lot of really great pieces for a fair price, which made it worth the trip. Plus he was so nice and helped make the experience fun and enjoyable. I highly recommend.

Will come again!! Place is very hit or miss but got super lucky with a hit and scored a pair of…read moresuper cute betsey johnson heels that I wore to a magic show~ yippee so happi very much curated shops, surely all thnx to the staff who btw were helpful very kind and friendly and all around incredibly stylish, hence why cute awesome girl help me (sorry spacing on her name..) with da shoes (user error moment) and let me know she picked them out for the floor~ tyty pricing is decent/soso they could have been mean and evils and price gouged (they did not yet!! YAY) but it not like a steal price either their condition was used but vv decent/good (some wear+minor stains) and I did not have anyyyy heels on unforch some shoes seemed near brand spanking new thou all relatively good condition again finds alil hit or miss overall so thankful I stumbled here in time for da showww ps. ty for da pen :3 added to my collection heheh

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Wasteland - Wasteland.

Wasteland.

Wasteland - Employee at wasteland

Employee at wasteland

Wasteland

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Out of the Closet - West Hollywood

Out of the Closet - West Hollywood

3.0(136 reviews)
1.3 mi
•$

After registering **online** for a donation pickup, I clearly listed how many boxes and bags there…read morewould be. I then received a **confirmation call**, during which I *again* explained there would be a large donation. I was told what items they would not accept, and I fully understood those limits (including one oversized sign that wasn't on the list). When the driver arrived, however, it became clear this was not a donation pickup -- it was **shopping**. The driver selectively picked through my items: * Wouldn't take antique chairs because "there's no table to go with them" * Took some lampshades but not others because "there are too many" * Refused a backdrop roll of photographic paper outright I was honestly shocked. Multiple times, the driver reminded me that **what he takes is entirely at his discretion**. I called the donation center to speak with a supervisor, hoping for clarification or support -- only to be told the exact same thing: *"It's at the discretion of the driver."* So let me be clear: if you're looking for a **charity that thoughtfully accepts donations**, this is not it. If you're looking for a charity that **picks through your belongings and cherry-picks what they feel like taking**, then Out of the Closet is definitely the place to call. Extremely disappointing and a complete waste of time.

Love this location. The staff is friendly and I always find interesting little doodads I didn't…read moreeven know I needed. This is also my go to for donating when I'm cleaning out my closets. Parking is free around back.

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Out of the Closet - West Hollywood
Out of the Closet - West Hollywood
Out of the Closet - West Hollywood - $35 for a used toaster

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$35 for a used toaster

The Kit Vintage - womenscloth - Updated June 2026

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