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    Kirby Service Center

    5.0 (1 review)
    ModerateAppliances
    Open 9:00 am - 5:00 pm

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    12 years ago

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    The Home Depot

    The Home Depot

    2.2(13 reviews)
    2.6 mi
    $$

    I come in here often. Every week/every other and I usually have a decent experience (the reason for…read more3 stars). Even if someone doesn't fully know how to help me with what I'm trying to do, they're at least kind and attempt to help. So, in general, I like this location. However, I had an exceptionally terrible experience there this morning. I mean -5 stars awful. I was looking around for something that I have previously purchased here maybe 2 months ago. A girl named Melody was sitting at the desk kind of in the middle of the store and kindly asked if I was looking for something. I explained to her what I was looking for and that I remembered it being around these aisles on the very bottom right hand side. I wasn't able to explain the product as well as I wanted to because I couldn't remember the name of it. So, I pulled it up and showed her a photo of the box. To preface, I have been in customer service for 22 years so I have an understanding of what is acceptable/not acceptable when helping guests, ESPECIALLY polite and kind guests like I was. I showed her the photo and she abruptly said "Yeah, we don't have that here. I said, "Really? I just bought maybe 5 or 6 boxes from here" And this is how the rest of the conversation went.. "You didn't get it here." "I know for sure I got it here. I purchased it myself" "Maybe you had it shipped to store" "No, I didn't. I just happened upon them and picked some up" "When?" "Maybe 2 months ago" "I've been here since August and I'm telling you we've never had that. Here, I'll just look it up" "Oh, it looks like we do have it. It's in aisle 20whatever she said. We actually have 2 in stock" I was completely silent and we walked to the aisle and I started grabbing what I needed. I asked her for her name and she said Melody. Then I went silent again and she started *really* overcompensating awkwardly with attempting kindness after I asked her name. Saying things like, "Well, I'm so happy I know we have this now, this isn't my department, I have never seen these before, you might wanna grab all 3 boxes (instead of the 2 I needed)." Just really uncomfortably rambling because she knew how rude she just was to me. We are walking back and she is very insistent on helping me further. I asked for wood filler because I too feel uncomfortable now. She shows me, I thank her, and she asked if she could find anything else for me. I responded with "Absolutely not." and walked off, genuinely upset about being talked to with such poor attitude and accusatory behavior. Just rude as all get out. I've never called a manager to complain but I think I will. I was super dissatisfied with my entire trip except for the lady at the checkout line. Do better, Melody.

    I stopped by the West side store and they went out of their way to help me out. With them I was…read moreable to order the mini totes and I will be picking them up in the future. The young lady named Sam there was outstanding and made sure she took care of me. She was the best ever.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Thriftique

    Thriftique

    5.0(1 review)
    2.0 mi

    I thought this was a charming shop! Lots to look at! They have nic-naks clothing and lots more. The…read moreprices are good! The lady that has the shop is very nice to talk to. I enjoyed my visit there. Drive slowly and look closely you might drive past it and that would be a shame!

    From the owner: Boutique meets thrift shop! New, barely used, gently used items as well as antiques, vintage &…read moreretro. Artistic and unique items, plus practical items everyone could use! Arranged in these mini-departments: • Vintage • Furniture • Housewares • Linens • Dishes and glassware • Kitchen • Small appliances • Home Decor • Frames • Lamps & Light Fixtures • Art - original paintings, prints, pottery and hand-lettered or hand-painted items • Garden • Home improvement • Seasonal - Christmas, Spring, Summer, Fall and Winter • Figurines & Collectibles • Books • Electronics • Computer accessories • Music • Crafts • Sewing • Toys • Cards & Paper Goods • Watches • Jewelry - handmade, vintage and consignment • Suitcases, backpacks and bags • Purses, wallets and cosmetic bags • Ties • Socks • Hats • Shoes • Clothing - all ages/sizes • Sports- fan wear; equipment • Suits & Special Occasion Wear • Fandom - special interest t-shirts • Clearance Clothing • Wellness • Pets • “As is” - lower priced items with minor and major imperfections • Free shelf • A whole lot more!

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    Thriftique
    Thriftique
    Thriftique

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    Big Sandy Superstore - Evansville

    Big Sandy Superstore - Evansville

    2.9(7 reviews)
    1.9 mi
    Discounts available
    Beat or match prices

    The service was great with the sales person and the selection in the recliner we were looking for…read morewas great plus the price was excellent!

    Editing this review as the customer service for this company was surprisingly bad. My wife and I…read morepurchased a new mattress from Tim at Big Sandy Superstore in Evansville Indiana. We ended up purchasing a new Sealy Posturepedic Elite Hybrid. We verified they would ship to our house in Illinois. No issues or so we thought..... The shipment arrived and the order had to be returned due to multiple items being damaged and filthy. The store manager reached out to corporate and the regional manager to check policies on resolving the issue. Corporate said refund them and tell them to buy it somewhere else. The regional manager said they would only reship the mattress and they didn't know when they would ship it. We purchased the bed as a mattress, box springs and mattress cover and the corporate and regionals managers responses were basically we don't care about your business. We had the entire order refunded and we will never return to a Big Sandy Superstore again. The only reason this review is getting a two star is because Tim (salesmen) and the store manager (Eric) were understanding to our issue and frustration. They don't realize they work for a terrible company. I hope this will help shed light on who they work for.

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    Big Sandy Superstore - Evansville
    Big Sandy Superstore - Evansville
    Big Sandy Superstore - Evansville

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    Kirby Service Center - appliances - Updated May 2026

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