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Evansville, IN

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King's Great Buys Plus

2.7 (18 reviews)
Closed • 9:00 am - 7:00 pm
Updated 1 week ago

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17 years ago

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8 months ago

James and Dave were great, when they delivered and installed my oven From King's. Courteous and efficient

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1 year ago

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1 year ago

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6 years ago

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5 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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7 years ago

I called and talked to a guy named Matt who said he was a manager. This guy really needs to work on his customer service skills.

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9 years ago

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12 years ago

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9 years ago

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12 years ago

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Big Sandy Superstore - Evansville

Big Sandy Superstore - Evansville

3.3(9 reviews)
0.8 mi
Discounts available
Beat or match prices

Loved working with Heather!! She was so friendly and patient with us. Answered all of our…read moreconcerns. When we go back we will request her again!! If you want the best ask for Heather!

Editing this review as the customer service for this company was surprisingly bad. My wife and I…read morepurchased a new mattress from Tim at Big Sandy Superstore in Evansville Indiana. We ended up purchasing a new Sealy Posturepedic Elite Hybrid. We verified they would ship to our house in Illinois. No issues or so we thought..... The shipment arrived and the order had to be returned due to multiple items being damaged and filthy. The store manager reached out to corporate and the regional manager to check policies on resolving the issue. Corporate said refund them and tell them to buy it somewhere else. The regional manager said they would only reship the mattress and they didn't know when they would ship it. We purchased the bed as a mattress, box springs and mattress cover and the corporate and regionals managers responses were basically we don't care about your business. We had the entire order refunded and we will never return to a Big Sandy Superstore again. The only reason this review is getting a two star is because Tim (salesmen) and the store manager (Eric) were understanding to our issue and frustration. They don't realize they work for a terrible company. I hope this will help shed light on who they work for.

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Big Sandy Superstore - Evansville
Big Sandy Superstore - Evansville
Big Sandy Superstore - Evansville

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Best Buy Evansville

Best Buy Evansville

2.2(39 reviews)
1.0 mi
•$$$

We stopped in yesterday to look at washer dryer sets for our daughter. Tiffany helped us out. She…read morehad the best customer service and got us in/out within a short amount of time. Thank you so much Tiffany for your help!

AVOID BEST BUY FOR ANY DELIVERY/INSTALL PURCHASE If I could…read moregive zero stars, I would. Best Buy has completely outsourced appliance delivery and installation to a third party called Install Inc., and the result is an absolute disaster. We scheduled a dishwasher delivery and install for Monday, July 6th, with an 8:45am-11:45am window. NO ONE EVER SHOWED UP. NO CALL. NO TEXT. NOTHING. When we contacted Best Buy afterward, the phone rep could not get in touch with anyone at Install Inc. despite numerous attempts. I asked to escalate and was promised a callback with a new delivery time. THAT CALLBACK NEVER CAME -- FROM ANYONE AT BEST BUY. We called back hours later. Same result -- still no contact with Install Inc. The rep gave us a "super secret" direct number to try ourselves. After 45 MINUTES ON HOLD, I finally reached someone -- who HUNG UP ON ME FIVE MINUTES IN, presumably because they had no answers to give. Back to Best Buy we went, only to be told the best they could do was reschedule TWO WEEKS OUT. TWO WEEKS! We had already waited over 10 DAYS for an appointment no one honored, and instead of being prioritized, we were PUT BACK AT THE END OF THE LINE. To add insult to injury, THERE IS NO WAY TO EVER REACH ANYONE AT THE ACTUAL STORE BY PHONE -- your only option is to physically walk in. We did. The manager was sympathetic and admitted this has been an ONGOING, KNOWN issue with Install Inc., one they claim to have flagged to "leadership" repeatedly. Yet nothing has changed. In the end, we hired someone through Thumbtack to pick up, deliver, and install the dishwasher ourselves -- at a HIGHER COST than the $180 Best Buy was charging. We requested a $120 CREDIT to cover the difference, plus compensation for the enormous waste of time and frustration. WE ARE STILL WAITING! BOTTOM LINE: DO YOURSELF A BIG FAVOR -- DO NOT BUY ANYTHING FROM BEST BUY THAT NEEDS A DELIVERY/INSTALL. This is NOT THE GEEK SQUAD you remember -- it's a broken, outsourced system with ZERO ACCOUNTABILITY. Buy elsewhere and save yourself the headache.

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Best Buy Evansville
Best Buy Evansville - Mobile installation

Mobile installation

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The Home Depot

The Home Depot

2.1(14 reviews)
1.2 mi
•$$

I come in here often. Every week/every other and I usually have a decent experience (the reason for…read more3 stars). Even if someone doesn't fully know how to help me with what I'm trying to do, they're at least kind and attempt to help. So, in general, I like this location. However, I had an exceptionally terrible experience there this morning. I mean -5 stars awful. I was looking around for something that I have previously purchased here maybe 2 months ago. A girl named Melody was sitting at the desk kind of in the middle of the store and kindly asked if I was looking for something. I explained to her what I was looking for and that I remembered it being around these aisles on the very bottom right hand side. I wasn't able to explain the product as well as I wanted to because I couldn't remember the name of it. So, I pulled it up and showed her a photo of the box. To preface, I have been in customer service for 22 years so I have an understanding of what is acceptable/not acceptable when helping guests, ESPECIALLY polite and kind guests like I was. I showed her the photo and she abruptly said "Yeah, we don't have that here. I said, "Really? I just bought maybe 5 or 6 boxes from here" And this is how the rest of the conversation went.. "You didn't get it here." "I know for sure I got it here. I purchased it myself" "Maybe you had it shipped to store" "No, I didn't. I just happened upon them and picked some up" "When?" "Maybe 2 months ago" "I've been here since August and I'm telling you we've never had that. Here, I'll just look it up" "Oh, it looks like we do have it. It's in aisle 20whatever she said. We actually have 2 in stock" I was completely silent and we walked to the aisle and I started grabbing what I needed. I asked her for her name and she said Melody. Then I went silent again and she started *really* overcompensating awkwardly with attempting kindness after I asked her name. Saying things like, "Well, I'm so happy I know we have this now, this isn't my department, I have never seen these before, you might wanna grab all 3 boxes (instead of the 2 I needed)." Just really uncomfortably rambling because she knew how rude she just was to me. We are walking back and she is very insistent on helping me further. I asked for wood filler because I too feel uncomfortable now. She shows me, I thank her, and she asked if she could find anything else for me. I responded with "Absolutely not." and walked off, genuinely upset about being talked to with such poor attitude and accusatory behavior. Just rude as all get out. I've never called a manager to complain but I think I will. I was super dissatisfied with my entire trip except for the lady at the checkout line. Do better, Melody.

Customer service caught giving elderly a hard time. Wanted help to see stock online. Got it…read morepassive aggressiveness from a complete stranger. A stranger that gets paid to do customer service. Move to another department.

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The Home Depot
The Home Depot
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Lowe's Home Improvement

Lowe's Home Improvement

1.8(21 reviews)
1.1 mi
•$$

Usually my experience with Lowes is good and they are awesome but I just went through an ordeal…read morethat has tainted their reputation in my eyes. I ordered two appliances on sales from their online 4th of July promotion whereby they were offering the special order appliances 50% off! So, I ordered them on July 3rd. I didn't get the range delivered until September 28th and the above-range microwave was not delivered as it was reported as "damaged" by the delivery people. Well, they still charged me for the microwave, didn't order a replacement, and now they are telling me they can't get or order a new one at the price I ordered and paid for even though they still sell the very same model. I talked patiently to their corporate customer service and the best they would do is give me 20% discount on the new priced same item. To make things super awesome, they changed the order to make it look like I picked the item up in-store so they could issue a refund? So now I'm stuck with a range in a special-order color I didn't specifically want to save some money and am expected to either accept the new higher price, choose a different color, or try and fight to get what I paid for.

I went to Lowe's to get some panel insulation panels. I talked to an employee who looked up the…read moreitem and said there were a bunch in a certain bay but couldn't find any of the product. He told me to go up to the pro desk. I am a contractor so I knew the pro desk was closed on a Sunday. I went over to the find someone else to help me and a guy at a register on the pro side of the store looked at me, like sighed and kind of yelled out "what do you need?" He seemed annoyed with me for some reason but I responded I'm looking for some insulation panels. He rolled his eyes started talking on his walkie talkie and walked away. I left Lowe's and went to Home Depot to buy those purple insulation panels.

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Lowe's Home Improvement
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King's Great Buys Plus - electronics - Updated October 2026

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