Regular customer here. I was sent an arrangement that was mediocre and this was not the first time…read more Usually I live with what I'm sent but this time I called to express my dissatisfaction. I was met with a rude employee who refused to accommodate me in any way. Go to Whole Foods where you have good customer service, or Trader Joe's where the selection is beautiful. Don't waste your money or time with these awful people.

If there was an option for '10 Stars' Eileen would merit it!! Thank you so much, Eileen you and…read moreyour team really knocked it outta the park. For someone (me) with zero flower knowledge (about all I'm familiar with are dandelions, apparently not flowers to send!), you really guided me through the process of choosing the right bouquet for a VERY SPECIAL someone! All-in-all a fabulous experience, Merci :-) JP

Beautiful arrangements, quick delivery, and wonderful service with a very creative touch. I highly…read morerecommend East Meets West Flowers!

Mother's Day came and went but the flowers we ordered from Jan are still vibrant and thriving! This…read moreis the second time I ordered from "East Meets West Flowers" for my mother. The first bouquet was spectacular and lasted well over a week. It is such a relief to know that when I order flowers in Westchester, NY, they will be unique, beautiful and last longer then a few days. Jan says that her floral arrangements are bionic and I have to agree! My mother was thrilled to get this arrangement and loved the vase. I have to agree with her on both counts:) I can't recommend "East Meets West Flowers" enough. Jan is friendly, professional and extremely talented!

I am a regular customer in this shop and have a monthly subscription for flower arrangements…read moredelivered to my home. Just recently I ordered the flowers for my wedding and this is a beautiful sample they prepared for us. Beautiful store and very reliable service!

The exquisite Monet's Garden proved to be the perfect gem of a florist for my wedding. From the…read moreinitial phone call to post-event chat, owner Tania was consistently personal, attentive to details, trustworthy, and kind. In between, Tania demonstrated her talent as the florist with aesthetic eyes and hands that merit her shop named after the most famous Impressionist artist, while often taking steps beyond expectations. Tania understood our vision of tropical florals for my summer wedding. She helped us sift through options, revisions, advising wisely - all with her high integrity of character and being mindful of budget. The result was my dream wedding setting of minimalist contemporary venue enhanced elegantly by orchids with monstera and palm leaves - arranged by Tania and her staff to stunningly cascade, soar, and bloom.

Maani created a beautiful memorial wreath for my parents service. I live in San Francisco and was…read morelucky to find West Chester Flower Studio. The owner was so lovely. He sent photos of examples and promised to deliver the wreath before the service. He delivered a gorgeous full wreath as promised and made the who process completely stress free.

Manni made us beautiful arrangements for my bridal shower. He listened and delivered on exactly…read morewhat we wanted! He was also very flexible with us using a specific arch and having changes to the order. Everyone at our bridal shower wouldn't stop complementing the flowers. Thank you!!

Excellent service and beautiful fresh flowers. The receiver…read morewas so pleased with this arrangement.

Beautiful flower arrangement and an AMAZING customer service couldn't ask for more. LOVED, LOVED,…read moreLOVED my arrangement and the whole experience. Thank you Analia for being so helpful. Analia was willing and ready to answer all my questions.

I ordered flowers for an ill friend. The person who took…read morethe order was great. Helped me with selection and offered best time for delivery. The delivery driver was also great. He sent a picture of the address (home) to verify the recipient A wonderful experience.

Such a beautiful shop in a really nice area of Broadway. The shop is family owned. They had quite a…read morevariety of flowers and arrangements to pick from, all custom made by you! They had orchids, sunflowers, forget me note, sugarbushes, peonies, hydrangeas and so many more. It's a cute little shop, and we came in last minute to get an arrangement done and in less than 10 minutes it was done. Would come back again and love supporting a local family own business. The arrangement was $70 for getting an arrangement last minute and custom choosing flowers.

I loved working with Bobbi and Frank at Plants and Things - They did a beautiful job, brought my…read morevision to life and one week later they still look fantastic! I highly recommend them- they are fair, honest & use the best quality flowers

Bobbi and Frank are the nicest people, that aside, the flora arrangements are so beatiful. I've had…read morethree children get married and the flowers were exactly what they wanted and were spectacular. My one daughter had hydrangeas and everyone said "they won't hold up". Well not only did they hold up they stayed beautiful for weeks. The store is charming. So to sum it up I love Plants and Things!

Ordered last minute for Thanksgiving since I couldn't be present. Super friendly and accommodating…read more I always go local and highly recommend this business.

First off .. WOW!! Amazing and accommodating off the bat! With last minute plan of request of…read moreservice, the florist could have not been anymore sweet to fulfill our order. Knew exactly what we wanted and quickly prepared for delivery. Could not be any more thankful to who helped us !

This place is so whack and unhelpful. My card wasn't working online but I confirmed with my…read morefinancial institution that the card is good to go. The website kept presenting itself with an error message. When I called to ask for assistance the rude lady just kept saying she doesn't have access to the order I'm attempting... well clearly if it was denied, duhh. There was no offer, no solution, no resolution- they didn't even offer to take the card info over the phone. So unhelpful. I called in 3/11 around 1:30 pst

Let me just say, I have never posted a Yelp review and will probably never post another but I…read morecreated an account today to warn others about the horrible service I received from this florist Last week my boyfriend surprised me with flowers at work & when I unwrapped them I was very underwhelmed. At first, I thought maybe he didn't spend a lot of money on the arrangement and it's the thought that counts. However, after some investigating I realized that was NOT the case and began to feel sorry that his money went towards a half dead and sad looking arrangement. I emailed Carol the owner very upset that this is what I received and asked her to refund him and if she had any questions to contact me, a few moments later I received a phone call from a snappy and rude woman who had NO customer service skills at all. At first she told me she would not refund us but would gladly come pick up the flowers if I did not want them. So I agreed for her to come back to my office and get them. When she arrived, I pointed out all the dead and drooping flowers and she barked back claiming they were alive and "not fully bloomed" and trust me any person knows the difference. After a snippy tone, and being attacked at my office, she agreed to refund us and took the flowers, which I thought would be the end of it. HOWEVER she had the audacity to then email my boyfriend with a condescending tone that "nothing would have pleased me, and I was upset at how inexpensive the arrangement looked" implying that he picked a cheap arrangement. And ended the email with (PS she doesn't like this specific type of flower) How. Rude. I have NEVER experienced this type of treatment and would never complain about flowers or a gift. But I want people to be warned that this florist is below par and there are numerous others to choose from in the area. Check out the pictures that prove it. What I received VS what I was supposed to receive. She didn't even include the extra garnishments. Pathetic.