1. The Key Gardener

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    Sarasota, FL

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    The Key Gardener

    5.0 (1 review)

    Services - The Key Gardener

    Gardening

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    6 years ago

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    Sarasota Irrigation Repair

    Sarasota Irrigation Repair

    (5 reviews)

    We have had an irrigation system for our property for at least 35 years and have had a variety of…read moreirrigation repair companies, some good, some bad. Luis and his team at Sarasota Irrigation Repair made the "good" ones pale in comparison! We have a relatively unique set-up: our irrigation system draws its water from a lake behind our home and we have a large floating "duck" or "goose" that is tied to our irrigation inlet pipe that has a huge attached filter. Our floating duck all of a sudden started listing to the side and began sinking. I called, texted, and e-mailed the last company that worked on our system and they didn't even have the courtesy to reply...not once. I called a few other companies and one actually called back after I had the fortune to speak with Luis on the phone. I suspect that my predicament sounded like a challenge and he was out the same day to assess my situation and assured me that he "probably" could deal with the problem. He dealt with the problem in spades: after pulling the intake line and sinking duck, the company took the duck back to their office for repair (a bunch of holes, probably from other birds trying to attack the duck). The repaired duck looked better than the original. Instead of just using the old set up, Luis' team completely rebuilt a new floating platform and attached the new duck. His pricing for the labor intensive job was more than fair. I am delighted with their wonderful service and hopefully will use the company for years.

    Just moved and system was not operational. Immediate response by text and service next day. Crew…read morewas prompt, exceeded expectations and pricing was fair and reasonable. This is mu go to irrigation service company and highly recommend

    Adler Irrigation - Programming and testing of all zones.

    Adler Irrigation

    (11 reviews)

    Review Title: A disappointing display of arrogance and poor customer service…read more I've used Adler Irrigation for several years and had generally been satisfied with their work -- until recently. When I reached out for a paid service visit, they abruptly refused to help, citing a "policy" I had never been told about. What followed was one of the most dismissive and unprofessional customer interactions I've ever experienced. The confusion began because the irrigation map Adler provided was misleading, which directly caused me to believe a zone was still malfunctioning. Instead of listening, confirming the facts, or returning my call, they terminated service altogether -- using policy as a shield for their own error. What could have been solved in a five-minute conversation turned into a complete breakdown of professionalism. The tone of their response was arrogant, condescending, and entirely devoid of the respect a paying customer deserves. Businesses reveal their true character when something goes wrong. Adler Irrigation chose defensiveness over accountability -- and that says everything you need to know.

    They overcharge for service calls and inflate their invoices. Electricians and Plumbers charge…read moreless. Make sure you shop around before giving them your business. I needed a sprinkler system simply "unlocked." They were in the area and they charged $150.00. Extremely excessive. And the attitude I received after noting this was unacceptable.

    The Key Gardener - gardeners - Updated October 2026

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