Review Title: A disappointing display of arrogance and poor customer service…read more I've used Adler Irrigation for several years and had generally been satisfied with their work -- until recently. When I reached out for a paid service visit, they abruptly refused to help, citing a "policy" I had never been told about. What followed was one of the most dismissive and unprofessional customer interactions I've ever experienced. The confusion began because the irrigation map Adler provided was misleading, which directly caused me to believe a zone was still malfunctioning. Instead of listening, confirming the facts, or returning my call, they terminated service altogether -- using policy as a shield for their own error. What could have been solved in a five-minute conversation turned into a complete breakdown of professionalism. The tone of their response was arrogant, condescending, and entirely devoid of the respect a paying customer deserves. Businesses reveal their true character when something goes wrong. Adler Irrigation chose defensiveness over accountability -- and that says everything you need to know.

They overcharge for service calls and inflate their invoices. Electricians and Plumbers charge…read moreless. Make sure you shop around before giving them your business. I needed a sprinkler system simply "unlocked." They were in the area and they charged $150.00. Extremely excessive. And the attitude I received after noting this was unacceptable.

WARNING - Never use this company. I called on a Monday for a service call and David Payne returned…read moremy call. The appointment was set for that Friday At 3:00. At 3:15 I called to check if he was still coming and got voice mail. He arrived at 3:26. He proceeded to tell me he tells everyone he might be 30 minutes early or 30 minutes late. I guess that's why he told me it was 3:26. I said I didn't hear you say that but still it was no big deal until he snapped at me "I tell everyone". He was so rude I said well, do you even want to do our job and he said no and left. I put this information on Nextdoor.com to try to warn others and that started his retaliation. He went on about me being upset because he was late but I was upset for being so rude to me and unprofessional by walking off our job. At that point people started sending me their thanks and telling of their personal experiences with David Payne through private messaging because they were afraid of his verbal retaliation. I hope this helps someone else. From all the private messaging i have received on him it seems he runs hot and cold. On a good day you might get a professional and one of his bad days you will get a major jerk.

I wanted to hire them to assess problems with my irrigation system (dry spots and a gushing leak)-…read moreDavid was so rude and condescending. He spoke over the top of me, interrupted me, he was very concerned with the fact that I did not describe my issue using the proper irrigation lingo. sorry, I don't do irrigation for a living! I immediately asked him to leave my property. I would never do business with a company whose employees are so rude. I am a super nice person, but I will not be treated this poorly.

Our HOA fee includes lawn maintenance but the company they use does the bare minimum. My lawn and…read moregarden looked terrible, so I hired Landscape by Design. Their attention to detail and professionalism is a major improvement over the HOA's program. I get many compliments on my landscaping from neighbors walking by. Highly recommend!

Hello all! We were in a bind! FPL doing work in the…read moreneighborhood and destroyed our irrigation system...broke several PVC pipes, cut wires to 4 zones, created several leaks. Juciel came in one day, diagnosed the problems in record time, redid PVC, repaired wiring, reprogrammed and did a stellar job. I would pass Landscape By Design to anyone needing irrigation installation and repairs. As we all know, living in Florida, irrigation systems are critical!! They know what they are doing!! Cynthia

The team at Hostetler was fantastic. Good communications, showing up on time, provided options and…read morea very smooth replacement of an older (circa 1980!) system. probably most important was their clean-up activities following the install. like it was always there to begin with. Professional and courteous! Will call them for future opportunities and would be confident they could deal with problems associated with our irrigation system.

After multiple trips and 3 additional repairs the well pump still leaking. You still bill me as if…read moreit was fixed. Its not. What should I do? Pay to train your employees so they can practice with my home?

Just moved and system was not operational. Immediate response by text and service next day. Crew…read morewas prompt, exceeded expectations and pricing was fair and reasonable. This is mu go to irrigation service company and highly recommend

I was having my water run 24/7 with a broken valve in my irrigation system and Siesta Key Landscape…read moreSAVED the day!! They were prompt and fixed my problem with an honest quote! Thanks for everything! You guys rock!

Excellent service to diagnose and repair the irrigation system was provided by the team. They were…read morethorough, careful and knowledgeable. Thank you, Mario and Eddie and team!

Eddie and his crew did a great job revamping and repairing our aged irrigation system. Their work…read morewas neat and considered the needs of my gardens and landscaping. Eddie was clear and honest to share issues about the pumps and wiring that had been at issue and the costs of all the repairs I felt was reasonable and more than fair. We highly recommend!

Had them come out and service my irrigation and they found a lot of issues with my irrigation. They…read moregave me a fair price and they fixed all the issues. i would 100% guarantee you to hire them.

Arrived when stated, completed repairs quickly and charged a very reasonable price. Site requires…read more85 characters. So....................... .................................................................................................................................................................................................................................

Second time using Ozorio, who is a great guy and does excellent work. He came out before our screen…read moreand paver installation to rework the irrigation system and make sure everything was set up properly ahead of time. Very knowledgeable and easy to work with. Showed up on time, explained everything, and made sure it was all working perfectly. Highly recommend.