They are never open. We get emails almost daily that they are closed. I asked to cancel my membership and they claimed to have sent me a cancellation form by text, but did not. I asked for them to resend. They did not. I asked for them to email it and they have not responded. But they have my email, because I get daily cancellation notices from them. For whatever reason, this location is not it. read more

Same issue that someone had a year ago...took a ride share because I was in so much pain. Closed with no signage. Waited 45 min in case someone was just running late. Got a text back hours later saying, "Unfortunately our North Hollywood location is closed today. We will be back open tomorrow. Thank you." If they were by appointment only, I'd understand, but they advertise as taking walk ins. read more

The Joint Chiropractic - A sad excuse - Chiropractors Near Me - North Hollywood, California

If you're reading this then you probably already know that The Joint is no-fuss, no frills, walk-in only. I have really enjoyed seeing both Dr. Chang and Dr. Mary. I'm waiting to see Dr. Mary again in the lobby currently :) Dr. Mary also really helped me out when I had a pinched nerve a month and a half ago and I've been coming to see her when I can. She listens, she targeted the adjustment to my needs and is super kind. Dr. Chang is a very skilled chiropractor as well, I will definitely be seeing her again :) read more

Went to try this business today. I made the appointment for 3:30pm and I realized at 3 that's I was not going to be able to make it. I called to see if I could reschedule and was immediately put on hold- after 8min I decided to disconnect and just show up 10 min late. I was happy to learn that I could still be seen and Stephanie the receptionist apologized for not coming back to the phone. She stated she got busy. I was seen by Dr. Chain and she was wonderful. She listened to my concerns and was able to adjust exactly where I needed the work done. I ended up Buying 6 sessions and I'm excited to come back. Good thing about getting a package is that it can be used in any location. Booking can be done online and it was simple to do it. One thing to note is that this is not your normal chiropractor. It's a big room and they could have multiple people at the same time. read more

The Joint Chiropractic - Chiropractors Near Me - North Hollywood, California

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I don't even know how this place can be in business. It's a really good idea to have a walk in chiropractic clinic, but I guess the reality of it is a different story. I came in today because one of my ribs was out and the chiropractor went right in to adjust me so deeply all my muscles are swollen and so sore. they don't do Massage, They don't do heat, or cold nothing I don't feel one drop better and maybe a little worse. I was there for probably all of six minutes. The girl at the front desk was nice. That's about all I can say. read more

I have been to the joint locations before, but this one is absolutely outrageous - ask weird questions and try to refer you to other Chiropractor companies instead of keeping the customers in house ask you weird things like if their attorney Shop read more

Arrived at 12:27pm. Online/Sign on door said open 10-5. No mention of being closed for a lunch break - which they do for weekdays. Door was locked. No one inside. No one answering phone. Terrible service, wasted my gas and time. read more

The Joint Chiropractic - Signs says open 10-5 on Sunday. Arrived at 12:27pm and doors are locked. No one there - Chiropractors Near Me - North Hollywood, California

Showed up as a new patient after terminating my membership years ago and the doctor isn't in today so they aren't opened ... same reason why I canceled my membership last time . Showed up to no doctor .... This is a reoccurrence at this location . In addition, the staff member was very rude letting me know they were closed for the day with out a doctor read more

I had an amazing experience at The Joint ! Jordyn at the front desk greeted me with such a nice smile and checked me in very professionally, which made me feel welcome right away. Dr. Dalton really listened to my needs, gave me a great adjustment, and suggested what would be best for me on a weekly basis. I left feeling so much better ! They were awesome ! definitely will be coming back. Highly recommend :) read more

Do not use this company! They are liars. Do not sign a contract! If you did, cancel right away! They tried to defraud me by lying to my face about recurring charges. I wanted a one-time treatment and they offered me a "package" of 4 treatments for $89 instead. I initially declined but they promised that it was a only one-time charge of $89, that I had a month to use them, and that once I used all 4 or the month was over I was done and there would be no more charges. They swiveled around a screen and asked me to sign it. I believed what they said and signed it. I only had 2 treatments cause it was terrible, and I never went back. Turns out they lied and conned me into signing a contract with recurring monthly $89 charges. I found out 18 months later when I saw their charges on my credit card. I have witnesses that were there when I signed that can back up that they lied. Even worse, they refuse to cancel my "membership" when I confronted them on the phone, claiming I had to send an email. And even when I sent an email demanding they stop trying to charge me, they refused to cancel and still now continue to try to charge me every month. I have to dispute the charges with my credit card company. It's telling that they never once contacted me until the credit card charge wouldn't go through, and only then they started contacting me pretending to care that I "haven't been in in a while". Cancel your membership with these scammers, and then call your credit card company and dispute the last 3 months of charges to get your money back. read more

Came in here when my regular chiro was out of office and met with Dr. Mary. She helped with my sore neck and headache. I was also having lower back pain but she didn't fully examine me. She was way too strong on my lower back and I've been in pain ever since. My neck was also a little sore afterwards. Just because a joint moves doesn't mean it's supposed to and it doesn't mean you got the job done. Align only what needs to be aligned and dont go beyond that point of forcing it. She over aligned my back and now I need to go back to my main chiro for another adjustment to fix her adjustment. Calm down Dr. Mary and examine your patients spines. Don't just go Jackie Chan on someone's back because you can and you're a strong woman . I don't want to feel like I just got my butt kicked in a karate class after I leave. thank you for aligning me but no thanks to making matters worse! Slow down and examine the spine. read more

I saw Mary on a vacation in Los Angeles and she fixed me right up 10 out of 10. She listened to all my complaints and addressed each one carefully. read more

I scheduled an appointment at The Joint in North Hollywood, arrived 10 minutes before my confirmed apt time, and the doors were locked, no one answered the phone or showed up. I waited over 25 minutes at the door and still nobody showed up, or responded to the phone or email. I recommend not booking an apt here or trusting their confirmation emails unless you have some other way to confirm they'll be open for your booking. Time wasted. read more

highly recommended , very knowledgeable. very kind! they helped my friend out when he literally couldn't walk. read more

This place is such a scam. I have been in an insane amount of pain and have had a hard time even walking and where I tried to seek out care I instead got confronted with a subscription. The "chiropractor" talked about what he was going to do for about 5 minutes and then did only about a minute of actual care. He barely even adjusted anything before saying "oh you have to come back. I can't do everything today". I have been going to chiropractors for years and I've never been told I need to return immediately, they are able to get everything I need done in one session. Everything became clear when the receptionist informed me that the chiropractor was recommending about one more month full of adjustments and I could subscribe to get a discount of $89 a month. I asked if I'd be able to cancel after the one month and she said "no it's a minimum of two months". They just want your money and to do barely anything so you think they helped. Go to a real chiropractor who wants to help you. Not sign you up for a subscription service. read more

The Joint Chiropractic - This is all that they gave me. Drink more water and pay us about $100 for the next week. - Chiropractors Near Me - North Hollywood, California

I have switched to this location over a year now and make the trip thanks to Dr. Nick Johnson. His energy is a mood! He is funny, friendly and knows his stuff. The amount of care he takes into his patients and work is mind blowing. This man deserves an award seriously. He gives good advice gore pain management and soreness at home to help keep up in between adjustments. I can't thank him enough every time for the amazing work he does and the amount of time and energy he puts to his work. He also has great bedside manners. A few times he was out in the past and I had to see some fill in replacements and let me tell you none can compare to his way of adjusting and how your body feels after, In all honesty! Staff has always been friendly when I have come and parking is plenty in the little plaza center. Highly recommend Dr. Nick and this location. read more

The Joint Chiropractic - Chiropractors Near Me - North Hollywood, California

Staff was great and the chiropractor was great. Friendly, fast, and great. Thank you ladies. read more

I am very disappointed with the joint and the front desk staff I am a regular at the joint and some of the staff have been very unprofessional lately. I was there a few days ago and this gentleman was at the front desk and he did not acknowledge me whatsoever and HE HAD A GAMING DEVICE WITH HIM..... when I walked in he didn't even greet me and was gaming, I believe. I think as a doctors office the staff should be a little more professional than just gaming and not doing anything. The chiropractor doctor was great, but I have never had this experience anywhere else. I guess being lazy is a job qualification these days. read more

The Joint Chiropractic - Chiropractors Near Me - North Hollywood, California

This was my first time visiting The Joint in North Hollywood, but I've been a long-time client at other locations including South Gate, Brea, Pasadena, and Downey. I've always had positive experiences--until now. As a former coordinator at The Joint, I know how important it is to make patients feel welcomed and respected the moment they walk in. Unfortunately, the front desk staff at this location lacked professionalism and basic courtesy. I was met with a dismissive attitude that made me feel uncomfortable and unwelcome. This kind of behavior does not reflect the quality of service The Joint is known for. I would not return to this location unless there is a change in staff. Management should consider hiring more competent and customer-oriented personnel to uphold the reputation of this business. Refused to even be seen for that matter. read more

illegally charging my credit card! Once I told them they said they were going to refund me and cancel the auto billing. they charge me again the next month. I called them back and they told me they're not allowed to do that and that I need to email a manager. This place needs to be reported read more

Called in on 09/06/25 and spoke to the receptionist Jordan and received the worst customer service. I was making an appointment for my mother and was planning on accompanying her and I was asked if she spoke English I responded that she primarily spoke Spanish but I would be there in case she needed any translation to then be told that if she didn't speak English she would need to go visit another office because the doctor didn't speak Spanish. This location is the closest location to me why should I have to visit another location traveling even further with my senior mother simply because she doesn't speak English that makes no sense and is discrimination. I have visited plenty of doctors before and have never been told to go elsewhere because I didn't speak English. I was not able to make an appointment and go to this clinic because my mother doesn't speak English that is straight up racial profiling and discrimination! The EEOC will definitely be hearing about this. read more

Dr. Chang is hands down the best chiropractor I have ever seen. She is down to earth, empathetic and truly listens to my concerns. On top of all that she's an amazing adjuster and doctor. I have a lot of ailments and she truly improves my quality of life every time I see her. I've been in serious car accidents and have a lot of damage to my body that requires me to be carefully and meticulously adjusted. Her hands are sent from the heavens above. She is a healer and was gifted with healing hands. Thank you, Dr. Chang! read more

Arlene, the front desk manager was super nice, and walked me through the new patient sign up when there was trouble with the tablet. This is a walk in facility. Dr. Nick, apparently had to call in sick that morning, and his regulars were none to pleased. Arlene handled the irate OC guy well. From the moment the doors unlocked at 10am there was a steady influx of returning patients getting their 10-15 minute adjustment. The services area is one large room with three adjustment beds. I met with Dr. Mary who didn't know she was going really earn her dollars with me. I had level 6 back pain for the first time ever, and needed info and relief. She had to serve up a second adjustment option as I couldn't relax enough for the first one. It is clear that Dr. Mary is passionate about the work she is doing, and it took only a few deeper dive questions for her to take the time to grab her spine body prop and to draw diagrams to help me understand what was going on with my back, to make recommendations for how to correct the issue, and offered exercises to do at home. My adjustment provided some relief, but I will need addition adjustments to rectify my discomfort. The rush of emotion post adjustment is wild. Mary sent me back to Arlene to get a rundown of pricing for future memberships or single visits. They offer a few different packages. There was plenty of parking at 10am. They do close for 45 min for lunch from 2-2:45. I'm headed back tomorrow for another adjustment. Pray for me. read more

Did a good job at adjusting my neck and shoulders but didn't do much for my lower back. I felt uncomfortable bec from the moment you go in, it was a very HARD SELL approach. You wanna try the special but they immediately give you a key tag to pressure you into one of their packages. read more

Dr. Nick is THE best chiropractor I've ever had the pleasure of meeting. He dedicates attention and care to every single one of his patients and makes you feel seen and heard. Every single time I come in to get an adjustment, he teaches me a new technique in stretching and/or taking care of my body. He genuinely cares about the work he does. He's very thorough and will address any issue you're having and tend to it accordingly. My spine, lower back, and sciatica pain has gotten significantly better since I've started seeing Dr. Nick. He's the best!! read more

Dr. Nick is amazing!!! He just knows what to fix even when I don't tell him. Plus he's super funny and I love his energy. It's always good to see him and his adjustments are the best. Also super plus he's very nice to my kids while they wait and ask a million questions. I talk to people and they literally come from far places just to get his adjustments. That's how legit he is. 100 percent recommend. 5 out of 5 stars read more

I've been going to various joint chiropractor locations but when I tell you I didn't know what I was getting into when I went to this particular location...bayyyyybeeee besides the staff being incredibly friendly I walk to the back and I immediately saw a chiropractor with what seems like boxing gloves on his hands. I was like are we gonna fight? And then he tells me to turn around and put my hands interlocked behind my neck. When I tell you this man pick me up and cracked my spine mid air... Then when I move to the more conventional method of the bench this man twisted me up like an origami. I felt like a pretzel with no salt. It was the best 3 Min of my life. Dr. Nick y'all, Dr. Nick. Also his birthday is August 23rd which makes him a Leo/Virgo cusp--somehow this all makes sense. read more

The Joint Chiropractic - Chiropractors Near Me - North Hollywood, California

I dont really want the whole world to know that I have found the BEST chiropractor in the whole universe! Dr. Nick Johnson , but then people needs the best care so im sharing my chiro, Im from Porter ranch , where he used to work then got transferred in No. Hollywood ... ill follow him wherever he goes but not outside California! read more

I've been working with a chiropractor for over two years due to chronicle back and neck pain. Both doctors who work at this store are extremely knowledgeable and professional. All adjustments I've got were great. If you read reviews, you will learn that they don't have doctors on Mondays and you may need to call to make sure that they are working. They don't do reservations, so you have to manage your time wisely. I haven't been waiting for more than 30 minutes ever, but I don't come during the lunch either. And if you buy a package, you would have to commit for two months until you can cancel it, but it's totally worth it. Think about it: most people around here are charging about $100 per visit. And here you get a professional adjustment for less than $20, if you buy a package. It's worth it. It has a downside. But I personally cannot be happier that I found them. read more

The Joint Chiropractic - Wellness Plans and Packages - Chiropractors Near Me - North Hollywood, California

While Nick is probably the best chiropractor in this office; I think he is a racist. I (a black woman) came in wearing a beanie one morning, and he snatched it off of my head without my consent while I was laying on the table. It made me extremely uncomfortable and embarrassed, because I was wearing braids underneath that I did not want to be seen. He seems nice but there's a reason he always has books on stoicism on his desk. He has a lot to work on. I have not come back since and likely will not after years of patronizing this location. read more

I've been to multiple locations, this one has to be the worst. The front desk receptionist was aggressive in her tone and decided eating a smelly salad in a tub was professional in front of guests. The chiropractor was hardly able to crack my back, taking little time to understand my concerns. For the cost, don't waste your time, see a private chiropractor. read more

5 stars for the chiropractic care, 0 for customer service. I've been a member for over a year, and you can't find the quality of chiropractic care for the price anywhere else. The customer service leaves a lot to be desired, though. This location is in a shopping plaza, and up until a few days ago, they were allowing people to check in and leave, creating hour+ wait times that the wellness coordinators were not informing patients of. I went several times and was unable to get adjusted because of this. Between the mediocre wellness coordinators and long wait times, I decided to cancel. I called customer service and to try and dissuade me from leaving, they informed me I could go to any location as they are all connected. Driving out of the way to avoid long wait times isn't any more convenient. I assumed that because they're "all connected" I could cancel at any location. When I went in today, I asked to cancel and was handed a form to fill out. After turning it in, the coordinator informed me he couldn't cancel my membership because this wasn't the location I signed up at. (Ummm what if someone moves out of state or something?) The conversation ended there, no offer to fax or email or help in any way. Shortly after, the coordinator left unannounced. While he was gone, I called the location I originally signed up at and after checking with a manager, was told I could email a copy of the cancellation document. What seemed like a prospective new patient (wandering around, picking up brochures) stood in the waiting room for about 10 minutes until the coordinator came back with a sandwich. We all gotta eat, but put up a sign that says you stepped away or let the doctors know. Moral of the story is: maybe consider a less busy location and don't expect much in the way of hospitality. read more

RIPOFF BEWARE!!! My dad signed up as a senior discount and promised 7 times treatment and agreed only to Month to Month treatment. Filled out the contract and initialed in the verbiage to pay $0 thereafter one month. They forged the contract and correct the $0 to $79 per month. Now, he has one more treatment left but they refused to treat him unless we pay for the next month.. To confirm their scam, I myself tried their initial $29 first treatment a week after my dad signed up. Then the girl persuaded me to sign up for the Month to Month $79 and I specifically told her that I only sign up if I can only do month to month NOT the minimum 2 months BS contract.. Guess what? I got only 2 treatments and now They demand me to pay for next month before I can continue with my 4 treatments - $79 first month plan.. The woman said I can't get additional treatment unless I pay for the next month.. Calling corporate to complain BUT THEY REFUSE TO HELP!!! I Will also post THIS on Ripoff.com too.. P. S. IF YOU DONT BELIEVE ME? GO AHEAD AND SIGN UP BUT MAKE SURE DONT PUT IN YOUR CREDIT CARD INFO...OTHERWISE, THEY WILL AUTOMATICALLY DEDUCT THE MONEY AND YOU CANT DO NOTHING ABOUT IT. I WENT TO CORPORATE WEBSITE AND THEY SAID THEY CANT DO SHIT ABOUT YOUR MEMBERSHIP, YOU HAVE TO DEAL THEIR LOCAL FRANCHISE SCAMMER... READ OTHER COMMENTS ON HERE... I PAID CASH FOR BOTH MY DAD AND I... read more

The Joint Chiropractic - CORPORATE DONT CARE!!! - Chiropractors Near Me - North Hollywood, California

Showed up at 10:30AM, only to realize that it's closed with no notice on the door. This seems to be occurring a lot at different locations and is extremely frustrating. read more

Dr. Nick is the best hands down! He does more than go through the notions and truly cares for the practice. Thank me later! My whole family sees him daily/ weekly! read more

This was my 4th visit and today i saw Dr.Nick. He completely blew me away. THIS was an adjustment! 9 to be exact i felt every part of me pop and it was glorious! I will be asking for him EVERYTIME. The rest of the staff is nice and polite. Dr.Nick will keep me a customer to this place. read more

I have gone to several different chiropractors, and I can't say this enough, but I absolutely love DR.Mary. Aside from having magical hands, she is very knowledgeable, has an awesome personality, and will leave you feeling great! The joint has great prices and many convenient locations, but I have to say this location wouldn't be anything without DR Mary! read more

I've been coming to this location for a few years now because it's the closest one to my home. When you can get care it's great. However, the problem is this place is constantly closed on days it should be open which isn't fair to its members. For example, I came to get an adjustment on Saturday 3/10/24 during working hours (10-5) but they were not open. I thought for a minute they could be out to lunch so I looked at their sign and it clearly shows they do not take lunch on Saturday. There was no sign on the door explaining why they were closed nor was there an email or text sent to alert members of their closure. The reason I decided to write this review is this happens OFTEN its not a rare occurrence. So if you are looking to join and make this your go-to location THINK TWICE!!!! And yes you can go to any location not just this one but it's an inconvenience to go elsewhere when you are near here plus one of their main selling points is their availability and accessibility in comparison to traditional chiropractic offices. And yes I've called plenty of times before coming but the receptionist doesn't always take calls if they're signing up new customers so the receptionist not answering a call doesn't equate to them being closed. I didn't call this time before coming because I came to shop at Trader Joe's which is in the same place. However, I did call while I was outside and there was no answer and no message indicating they were closed. Note: There is currently a sign on the door saying they are closed on Mondays until further notice. Mind you Monday is probably not a peak day but Saturday is for sure yet they won't put up a sign or update their voicemail in case a member calls. The ownership of this franchise needs to do better as it is deceitful to keep signing up new patients (really shows their GREED) when they know darn well they do not have enough chiropractors or the ones they hire to work on the weekends are not consistent in showing up to work. Maybe if you offer them premium pay to work weekends the chiropractors will think twice about calling out. Trader Joe's pays their employees 10.00 extra per hour on Sunday because it's their busiest day and call-outs are almost non-existent. SHAME ON YOU FOR PUTTING YOUR GREED FIRST NOT YOUR MEMBERS! A few notes: Dr. Mary who is the senior Chiropractor has been out for months due to medical reasons. Dr. Rodriguez is rough but his adjustments are great. Dr. Chang's adjustments are my favorite. As of recent Dr. George who came from the Mission Hills office (it closed) is great too. The office is clean and well kept. Parking can be challenging due to Trader Joe's being so close. There is a parking structure but it's somewhat of a walk to The Joint. read more

The Joint is exactly what I was looking for, for my chiropractic needs! Walk in bases, monthly membership or pay as you go and you have access to all locations. I definitely took advantage of the free new patient consultation & adjustment special. I felt very comfortable with Dr. Angelica Malek she was very thorough and knowledgeable. I felt a difference right after my first adjustment! I did commit to a monthly membership, which I find reasonable. Your health & wellness is always a great investment! read more

The Joint Chiropractic - Dr. Malek is awesome! - Chiropractors Near Me - North Hollywood, California

Dr. Nick makes this place. He takes passion in what he does and doesn't give you the bare minimum. He goes all out. Came in here and I was "my neck, my back... ". ok so he does this thing where he presses in certain muscles on your body and it's painful. Like I'm walkin around this cruel world with this much pain in my body?! Damn okay aside from the point he has this one adjustment where he pulls your head and you feel your entire spine cracking till your tailbone. Also he's funny af yet practices stoicism so he's a Real G. He's also strong so you're not going to get a wimpy adjustment. I'm telling you I crawl into the joint sometimes and I leave being able to walk taller. He also gives you a sticker as a parting gift if you ask nicely. read more

The Joint Chiropractic - Nick - Chiropractors Near Me - North Hollywood, California