Excellent service repairing my prescription sunglasses! They…read moreare one of my favorite pairs of glasses and I didn't think they were fixable I couldn't be happier Wonderful people!

Took my sunglasses here for repair hoping they could replace the nose pads, to my surprise they…read morewere able to replace them within 2 hours, great quality, AND for such a great price. Such great customer service and so friendly. Also - Great jewelry selection!

I am glad I bought my gold before this last rip. The US regime is on its last legs and has printed…read moreUSD into oblivion. Stock market, gold, housing haven't made tremendous gains, it is just our dollar is losing power. I used to shop at Dewitt downtown, it is too much trouble to find parking etc... Last few times in there it was too busy to get a word in. I took a few pieces here to have them repaired. Very fast on the repairs. Now I can walk around with my ten chains on like Drakeo the Ruler. Just hope I don't get robbed. "Ten chains on, my neck hurt."

Employees were great. Place is clean and well kept. It's jewelry. The price tag is never what it…read moreseems. Fortunately, I think it worked out in my favor somehow or another. I bought a necklace and had it turned into two price bracelets for less than what one bracelet would've cost me? I guess that's where you have to start questioning the integrity of any original prices again it's a jewelry store so nothing is ever as it seems.

I stumbled across this shop recently, and I was very impressed with the product selection and…read morefriendly service. They offer a wide range of styles, sizes, and materials as well as basic tools for beading. They carry wooden needle cases which I had struggled to find last year. There is convenient free parking in front. Highly recommend!

I've been to this bead shop on multiple occasions and always find everything I need, plus things I…read moredidn't know I needed. They also feature local bead artists and designers. They also offer jewelry making classes. Love this shop and highly recommend to everyone.

Reasonable prices good selection as well as good service I'd recommend San Juan jewelers to all my…read morefriends

I have a ring that had some tips broken and as a result I lost one of the blue sapphires. I took it…read moreto one of the big chain stores. After being unsatisfied with the service there, i took it Old San Juan. The customer service was awesome. They did the work for 1/3 of the price that the chain store quoted me and I couldn't have been happier with how it turned out. It took less than a week for me to have it back good as new! Thanks!

Great experience all around, Nikki is a professional helped me understand a lot of things about…read moreengagement rings. She worked diligently to find the right style, cut and stone, treated me like family and made this process very enjoyable all while earning a customer for life. The craftsmanship, quality, customer service and knowledge of this small family business is a true testament passed down thru generations of hard work. With a keen eye for detail and quality I can personally say from experience you will not find a better jeweler that provides top tier customer service and world class designs and will provide you with custom pieces, with the highest quality gems and precious metals that your hard earned money can buy. I can guarantee you will walk out of here without a doubt knowing you were not taken advantage of or didn't get what you paid for. This family has earned my trust, respect and business for life. You're not just buying jewelry here you are getting an experience that you will not find at any other jeweler. We will always be thankful for you guys and look forward to working with you for our wedding bands! Thank you for helping me find the perfect ring to start our lives together!

Nikki was very helpful. This is a family business. Custom art designs. One of a kind gifts…read more Personalized service!

I have had 2 chains fixed here, one a beautiful herringbone w/ 2 kinks, a nice heavy chain that no…read moreother jewelry store would fix & the other was my anklet, a small, delicate chain that I literally ripped apart while removing my sock both were fixed so EXPERTLY that, I can not locate where the repairs are, good as NEW...Have no hesitancy bringing your jewelry to these experts for repair! Signed, A Picky Jewelry Collector

I dropped off 2 timepieces there to have the bands adjusted that I had just purchased from an on…read moreline jeweler. These were expensive timepieces. I called and was told to bring them up and they would be done that day. I went then they said I had to leave them because the links would take more time to remove. So could I leave them. Since I had done business with them in the past I thought no problem. I was told I could pick them up on Tuesday. I went up and they were closed. I called back the next day and they did open a little later than they were suppose to but the owner said he would stay a little later so I could pick up my timepieces if necessary since he had to leave early the day before and would even give me a discount on the price he told me he was going to charge me for removing the links.

Great place to get jewelry repaired. Five star quality work! Very quick turnaround on my repair. A…read morenational jewelry store chain referred me to them because they could not do the repair. Fair price too.

Five stars on this company. I brought in two watches. The one watch just needed a battery. My other…read morewatch needed to be repaired. I had taken my watch to a major clock and repair business in the Berea, Ohio area. For years they replaced my battery and pins in the band, always telling me that its not the pins, but the hole had widen and it will keep falling out. The last time they did not put the battery in right and bent the hour hand. I thought my favorite expensive watch was broke. My wife new how much I like my watch and for christmas bought me an expensive watch. I liked it but liked my old watch more. I called the jewelry shop and they informed me about Basch's repair business. It turned out the reason my watch was not working correctly, is the hour hand was bent when the other store put in the last battery (young know it all man). Basch's watch repair expert realized there was a broken pin stuck in the pin hole, and unbent the hour hand. Watch looks and works like the day I bought it ten years ago. I WILL NEVER GO ANY WHERE ELSE TO GET MY WATCHES FIXED OR EVEN A SIMPLY BATTERY, THAT IS NOT ALWAYS SIMPLE. Thank you so much!!!!!!!!!!

I had a ring rodium plated to make silver. I'm giving it to my daughter, and she loves silver color…read moreto go with the rest of her jewelry. This turned out better than I hoped. She may have to have it done every 2 years or less because she's a little rough on her jewelry. Even with that, the price was right. Happy Holiday season.

We love continental fine jewelry! They did an amazing job creating my engagement ring. Very timely…read moreand quick to clean or resize it whenever we need expert care. Love that they are a local small business who truly care, very friendly and know what they're doing. Exceptional customer service! I appreciate that they always offer discounts for being repeat customers. We highly recommend them! We will continue to seek them for our jewelry needs.

-The Crown Jewel Of Jewelry Stores-…read more This family owned jewelry store has it all. From a clean environment, a wide selection of jewelry, and a hospitable staff. You can tell that the employees here are passionate about their job and are more than willing to help you find a piece of jewelry that suites your needs. I came in here looking to buy an engagement ring for my now fiance. Like many young men, I had no idea what I was doing, but was quickly attended to by Donny Basch. He walked me through some of their display rings and was happy to answer any question (big or small) that I had. After a few moments browsing the selection, I inquired about getting a ring designed, as I had a few odd requests for the diamond and ring style. He then told me that they are able to make custom rings, designed to my fiance's tastes. After I had let him know a brief summary of what I was looking for, he told me that he would get back to me with some examples and we could refine the ring to be exactly what I wanted. Over the next several weeks, we spoke back and forth in order to finalize what I wanted. I did a final check-in with him in order to ensure that I'd receive the exact ring that I was picturing (a slightly obscure styled ring with a coffin cut, black diamond). Donny let me know a time that would be suitable to come in and get the ring, and when I arrived, it was ready and exactly what I had wanted. As for the payment, he stuck to the budget I had given him, so there was no surprises when it came to price. He even threw in a bottle of champagne for celebration. I had planned to get a black ring box, but Don Basch only had white and brown ring boxes, so he looked up a nearby store and gave me the SKU of a black ring box (something that he didn't need to do, but was much appreciated). This business has amazing customer service. I never felt pressured into something I couldn't pay for, or rushed through any process. The staff offered me something to drink during every visit. I honestly cannot say any bad things about the entire experience I had at Don Basch Jewelers. I highly recommend that you head to this location if you're looking for a ring, bracelet, necklace, watch, or anything else.

TLDR: Do not trust them for watch repair!…read more A watch that my wife bought for me stopped working, so I brought it here for a battery change. They tried to change the battery, but the watch still wouldn't work... they told me that the watch was "totaled" and beyond repair. They were the only people to have ever opened the back of this watch. I took it up to Chester's in Parma, and he immediately asked if someone else had worked on the watch before. He showed me that "whoever" tried to change the battery had ripped out a few components, actually showing me what the missing pieces were... Don Basch broke my watch, then claimed it was unfixable. Chester fixed my watch same-day, it's working again! Not giving 1 star because the storefront is nice and clean, people are friendly, and they did a good job cleaning my wife's wedding ring.