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    The Jack Saloon

    4.2 (32 reviews)
    Closed 12:00 pm - 8:00 PM

    The Jack Saloon Photos

    Business Info

    THE JACK SALOON ATMOSPHERE

    What's the vibe?
    Live music
    Good for kids
    Outdoor seating
    Dogs allowed

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    Owners Google review response
    TK D.

    I did an honest review on Google about the horrible experience we had with a drunk waitress, and drinks that were served. She responded as a brush off, one time visit gone bad. I've lived in Msla over 30yrs. Owner was there, she knows her bartender/waitress was drunk. She remembers the drunk waitress brought out food we didnt order. She knows she used bottom shelf coffee liquor and NOT Baileys and only used crown cause we stopped her when she attempted to pour whiskey in our Duck Farts. What I didnt say on Google was we ordered duck farts after a guy at the bar bought drinks for the Whole Bar and Patty tried to charge us for them, then was condescending when we reminded her he paid for drinks. Her response on Google proves my point.

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    2 years ago

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    1 year ago

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    1 year ago

    Great food and service. An interesting place to visit. Would for sure to bring my family when they come to Lolo.

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    2 years ago

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    2 years ago

    The food was good. Ambiance was excellent. The service was a little slow and could have been more attentive.

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    3 years ago

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    4 years ago

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    7 years ago

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    2 years ago

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    6 years ago

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    4 years ago

    Hidden gem. Take the time to stop here, it is such a cool place. Essentially a 5-star dive-bar.

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    3 years ago

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    2 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    This bar is awesome. Tons of history. Food pretty good also.

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    12 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    Great cozy place tucked off the Lolo highway. Owners are great and the food is amazing!

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    9 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Ask the Community - The Jack Saloon

    Review Highlights - The Jack Saloon

    my daughter and I just wanted to order food and use our certificates and we live in Missoula.

    Mentioned in 2 reviews

    Read more highlights

    Tin Can Bar & Grill

    Tin Can Bar & Grill

    4.3
    (37 reviews)
    25.0 mi

    Friendly service Good good food with popular favorites…read more Nice place to watch the game or just meet up with your friends.

    We were longtime customers of the Tin Can and, for years, it was one of our favorite places to eat…read more The food was consistently good, but what truly made the restaurant special was the staff and the level of service they provided. After ownership changed, we noticed many of those employees gradually left. At the time, we didn't think much of it, but after our recent experiences, it's clear that something has changed--and not for the better. Tonight was our third visit since the ownership transition, and unfortunately it will be our last. Each of those three visits involved the same server, and each visit included some form of "technical difficulties" with the ordering system. While technology issues can happen anywhere, what matters is how they're handled. Tonight, the handling of the situation was unacceptable. When we arrived, two tables that sat down after us were served well before we were. Our server eventually informed us that the ordering system was down and that management required all orders to go through the system, despite it not functioning. She took our order on a fluorescent green notepad and told us they would have to do things "old school." Within minutes, it appeared the system was back online. We waited patiently, assuming our order was being prepared. Meanwhile, the tables that arrived after us received their meals and were halfway through eating. After we had been waiting for quite some time, our server approached us holding the same fluorescent notepad and casually stated that she wasn't sure what happened with our order. When we asked whether it had been entered, she replied that she didn't really know and that there was no way to tell if it had been missed. Rather than acknowledging that our order was likely lost, the explanation felt vague and dismissive. When I asked what happened to the written order she had taken, she pulled a crumpled piece of paper from her apron and said she wasn't sure, adding that it didn't matter anyway. At that point, we had been sitting for approximately an hour with no food. There was no genuine apology, no sense of urgency, and no ownership of the situation. The most frustrating part wasn't the lost order--it was the attitude. Mistakes happen in every restaurant. What customers remember is how those mistakes are handled. As we prepared to leave, the response we received was, "Well, $hit happens... all the time." That statement perfectly summarized our experience. To make matters worse, friends of ours experienced nearly the exact same situation just weeks earlier. After waiting roughly 30 minutes for drinks and much longer for food that never arrived, they were also told there were "technical difficulties" and ultimately left without being served. At this point, it's difficult to view this as an isolated incident. When the same problems occur repeatedly with the same server and the same explanations, it points to a larger issue involving accountability, training, customer service, or all three. We understand that restaurants face challenges, especially under new ownership. However, customers deserve attentive service, honest communication, and a basic level of professionalism when things go wrong. Unfortunately, we experienced none of those things. It's disappointing to see what was once a local favorite decline to this level. We sincerely hope ownership takes these concerns seriously and invests in improving service standards before more longtime customers decide, as we have, that it's simply not worth coming back.

    Photos
    Food Menu
    Food Menu
    Spicy pineapple margarita
    Spicy pineapple margarita
    Tin Can Bar & Grill

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    The Jack Saloon - bars - Updated July 2026

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