I don't get how people can negatively review this place when they've only U-turned in the parking lot. Seriously. Anyway, we got an ice luge here for a holiday party. We were trying to mix it up and thought an ice luge would be a fun hit. And man, was it! We picked up the luge at 1pm for a party that was at 8pm. It stayed perfectly cold and frozen not just for the party but literally for days thereafter. I had a million questions and the owner was super helpful in answering every single one. Having never bought an ice luge before, I had so many concerns from transfer, how long it would last, what to put it on - you name it, I asked it. He was complete, thorough and patient. These guys know ice! When we picked up the luge, an employee brought it to our car for us and made sure it was secure. If you're getting an ice luge, I recommend the drop tray for an extra $20. Totally worth it and keeps everything neatly organized and cold. The luge itself was $80 - a steal for the amount of fun we had with it. They also sell bags of ice - an 8lb. bag was under $9 which is a better deal than the local liquor stores. I would definitely recommend The Ice Factory for luges or any other ice needs you may have. This will likely be a tradition for us moving forward, not to mention for summer parties considering how well it kept! read more