Excellent landlord and person. We rented a small home for…read moreover 6 years from Maria Rutenburg. She never hiked up the rent. She was completely responsive to our needs and gave us lots of notice if she needed anything. When our appliances wore out or malfunctioned, she sent sent services or replacements without hesitation. Thank you Maria Rutenburg.

Saw a posting on Craigslist for one of their properties in Redwood City (2711 Blenheim Ave.)…read more Inquired to see if it was still available and when I could see it. The property manager, Maria Rutenberg, stated that it was rented but offered me an application for another upcoming unit ... but that I would not be able to view it before submitting the application. I emailed her and inquired as to why I could not see it before submitting an application. Her reply "... this is how they rent now." Maybe in some cases yes, but definitely not all scenarios. Ironic thing is, in her posting (for the unit I was inquiring about and that she replied it was rented), it states on there "... showing any day please text me as to when you are coming." Huh?! I could have SEEN that one, but not an upcoming unit? Yeah, OK ... that makes no sense at all. This is just a factual review of my experience with this person. Yours maybe be better ... as it seems there are lots of happy reviewers that have posted positive reviews about her. I suppose if you've had success going on blind dates, this scenario would probably work out in your favor. But then again ...

This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

Our family really appreciates Whitley Property because they are always quick to respond whenever we…read morehave questions about our apartment. Nicole R. has been awesome from the start--helping us when we were looking for a place and still taking great care of things years later. She's always helpful and makes everything easy for us. Big thanks to Nicole and Whitley Properties for making our experience so great!

I have been extremely pleased with my experience with Whitley Property Management. Since 2021, they…read morehave been quick to resolve any maintenance requests with ease and address any requests or questions I have. The entire team at Whitley are pleasant, communicative and responsive. Highly recommend.

It's been a pleasure being a tenant at a property managed by Brandon and the Rent Wise crew! They…read moreare extremely responsive and attentive. We always felt we were in great hands - this is the single best experience I've had as a tenant in 15+ years.

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

An absolutely amazing experience. Finding the right home in the east bay can be difficult. I had…read morebeen struggling to find the right space for myself and my dog but as soon as I got in contact with Ariana everything changed. She showed me a couple great units that fit exactly what I was looking for. Her knowledge of the current market and surrounding areas/ amenities of the neighborhood was very impressive. Ariana made it feel personal like she actually cared about renting me a place I would feel comfortable in. She was very easy to talk to and she works quick! Got me moved in the same week.

I've now worked with this agency twice to find rentals, and both experiences have been great. In…read moresuch a competitive market, having a responsive and reliable team makes all the difference. Caroline in particular has been amazing--professional, communicative, and genuinely helpful throughout the process. She made everything feel much less stressful and was always quick to answer questions and keep things moving. I really appreciate how smooth they made the experience both times, and I wouldn't hesitate to work with them again or recommend them to others looking for a place.

Paul is such a pleasure to work with. He's very responsive and always communicates in a timely…read moremanner.

Paul is one of the most prompt, responsible person when it comes to managing property and tenants…read more He has done an excellent job on our move. He has always promptly responded and made sure our queries/issues are solved at the earliest. Thank you Paul !

Jorge and Winnie have been absolutely wonderful in helping manage the property and handle a wide…read morerange of issues -- often while being short on resources. They consistently stay professional, responsive, and solution-oriented no matter how complicated the situation is. Their work behind the scenes can easily go underappreciated because so much of what they do involves navigating complex problems, coordinating multiple parties, and keeping everything moving smoothly. It's not easy, and they truly deserve recognition for their dedication and hard work. Very grateful for their commitment and support. Highly recommend!

They are one of the worse property management companies. The watering system was turned off and…read moreIntempus ignored my emails for over 4 months! My bushes died, my baby sun rose ground cover half died. Intempus referred us to landscapers that decided to remove plants that were almost dying. And then refuse to pay for the damage! They claimed it was because the plants were dying. Yeah! Dying because Winnie ignore my emails for over 4 months! We had a week of 100 degrees weather in March too! Also, these property managers are misogynistic! The other men on the board all get treated with respect. Whereas me, the ignore, they try to put me in my place, put blame on me over things they have done, condescending respond to me and ignore my emails. The other two board members are not fulfilling their fiduciary duties, and Intempus enables them because it is what is easier. These guys don't want to do anything! Don't hire them if you have an HOA!!

I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

Zack Wooster has done an outstanding job renting out my properties. From day one, he's been…read moreprofessional, responsive, and easy to work with. Communication is always timely, and I never feel out of the loop. The systems he uses make everything seamless--rent payments, direct deposit, tax reporting--it's all handled with zero hassle on my end. It's clear he values both efficiency and transparency. What I really appreciate is how Zack takes a strategic approach. He helped me price and position my rentals to attract the right tenants and maximize long-term value. His 20+ years of experience in San Mateo County really shows. There's also 24/7 support in place for any urgent maintenance needs, which has kept things running smoothly for both me and my tenants. If you're a landlord looking for someone you can actually trust to handle your properties like a pro, Zack's the one.