Found a tick on my dog and panicked as I could not find our tick key. Called up our regular…read morevet(Greenbank Animal Hospital), who promptly told me I need an appointment (1.5 hrs time) or I could come get a key and do it myself. Arrived at the clinic 5 mins later, no pets in the waiting room, clinic rooms or coming in the door. The 3 vet techs and receptionist said they could not help me, gave me a tick key, pointed me to a bathroom and told to follow instructions. I was told to flush it when done, that nobody does testing on ticks anymore. My dog did not get any free cookies but ‍ I phoned another clinic and said I was a patient at another clinic and asked for information on ticks and treatments. I was told that I should get her tested after 6 weeks to be sure she does not have Lyme or any other diseases from it, as proteins would be present at that time. I am completely furious at the lack of service, compassion and out right not caring about my pet. I am searching for a new vet ( taking suggestions) however Greenbank animal hospital will NOT be getting anymore of my business as they OBVIOUSLY do not care about the health of their patience!!!

I am a retired senior who always get a bit of a panic attack when I have to bring my cat Buster to…read morethe vet, not only because he absolutely loathes leaving the house and going in the car, but mostly, I worry about the cost - and not because Greenbank's costs are excessive but because vet care for your furry pets is expensive generally. Having said that, I greatly appreciate how kind everyone at this clinic is to both him and I. They are quite a competent and special bunch!

Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

Being new to the area I turned to yelp for assistance in finding a vet. There was no reviews for…read morethis vet at the time so I took the chance and in happy I did. The staff is very nice and with only two vets on staff you get a personable experience. The vets are very informative and don't try to up sell unnecessary things . You get the feeling that they honestly care for the well being of your pet. Overall very happy with their service

The care at Fisher Glen continues to be excellent. They truly care about our dog, and always make…read morecareful recommendations that account for her age, habits and behaviour. The staff are efficient, pleasant and professional. We couldn't be happier with Fisher Glen Animal Hospital.

I took Daisy my 7 months old Multipoo to be groomed. I asked to leave the hair 1 inch height. When…read morei picked her up I did not recognize her. They have shaved her body almost to the skin. Her legs were spot lower and other parts higher. I could have done a better job. They should have better groomers. I am looking for a better place to take Daisy.

We have three dogs of various sizes and have had them all groomed twice now at Completely Mutts…read more Each dog requires specific instructions and the groomers have done a GREAT JOB. We will be returning for a third time and every time going forward. There is no better recommendation than that.

Dr. Sarah Slater helped our family through some really tough times as our pets aged, providing…read morewonderful, top-notch care and sage, professional advice delivered with heart, warmth, and sincerity. Her staff are a dream team and the clinic is beautiful and clean. We really struggled to find a skilled, personable, and reasonably priced veterinary service in Ottawa and have stuck by her ever since. Thank you, Dr. Slater. We're so glad for what you've done and look forward to many years ahead.

worst service I have ever experienced. i felt like I was talking to a teenager chewing bubble gum…read moreand twirling their hair on the phone. she did not care at all about the client at all. I am sorry for who ever the owner or vets are here but you should know your staff are terrible.

Dr. Finsten is an amazing vet - caring, an excellent diagnostician and all around good person…read more All our pets have been lucky to have many years of care form her.

We opted for Center town Vet. Hospital when we got our puppy three years ago. They came highly…read morerecommended by a colleague of my partner and had good reviews... and we have not been disappointed! The team is amazing, from the reception employees, the techs and the veterinarians... All truly amazing and caring for our furry baby! We have an Australian Shepherd and some medication is known to be an issue for the breed, they were on it before we even asked. They answered all our (many) questions, are always patient with us, and are not gauging on medication, shoots, food, etc. We feed our dog raw food and the vet explained the pros and cons of raw food, provided us with tips on ensuring our dog has a healthy and balanced diet, etc. We have sinced moved from downtown and the extra drive is worth it! Their hours and availability are incredible... Don't get me wrong, they are busy and this whole COVID distanciation is not helping, but we have had a few emergencies where they were able to see us withing fantastic timelines (within minutes in some cases), squeezing us between two patients or first thing in the morning if a vet was available. They have always been extremely gentle with our dog... A true testament to the love and care the whole team as Centretown Vet. Hospital is how excited our Aussie is when we go! She truly reacts as if this were her Disneyland and the staff her best friends! Would recommend in a heartbeat

Having lived in Ottawa for 78 years and have been in business since I was 16 years old I can…read morehonestly say who is a perfect person to be in the veterinary field. Rachel B. has been looking after all of my many rescues since 2004. She is the epitome of an animal lover and rescuer. Having said that you get so much more with regards to her knowledge of animals and all the many problems they can have both mentally and physically. If Rachel the "angel" picked this vet over all of the many in Ottawa and the area you know your getting a prime establishment. W.F. Boehmer 8913 Castor Rd.

I have been bringing my dog to the Greenboro Vet Clinic since I moved back to Ottawa over two years…read moreago. I am very, very impressed with the staff at Greenboro. They genuinely care about my dog and about the care that they are able to give him. Follow up calls and check ins occur very regularly; I have never had a vet's office call me to check how my dog is doing! Monday, I made the very difficult decision to have my senior cat euthanized. One of the hardest decisions of my life was made so much gentler with the help of the staff. My oldest son and I were able to stay with our cat for the entire time. The staff was compassionate and explained every step of the way. Our family was able to say good-bye feeling supported, comforted and understood.

They did an excellent job with my two year-old border collie. She never gone to a professional…read morebefore and she was excellent. I like the fact that she was alone in the back so she's not distracted by other animals. I will definitely call them again soon.

BWD was highly recommended to me by the folks at Pet Circus on Bank St. I have a senior dog and the…read moreBWD team have been absolutely wonderful with her. Not to mention the convenience of having BWD come to me via their mobile grooming van. Great business, great employees, great service!