This review is way overdue because I absolutely love, love, LOVE The Hook. Their selection is unreal -- honestly one of the best around. There's always a daily deal going on, so even if you're shopping on a budget, you can still score top-shelf bud at a great price. Today I got a top shelf 1/8 for $28 I've checked out all the shops in the area, and this one hands down has the best variety and quality. But my favorite part of The Hook is the staff. They are truly what makes this place special. Alyssa and Starr aren't just helpful -- they're genuinely kind-hearted, warm, and so easy to talk to. They always have the best recommendations, and because of them I've discovered so many new brands I absolutely love. I'm a budget shopper too, and they've put me onto amazing, affordable options that still hit just right. Denny is also super helpful every time I go in -- honestly, everyone who works there is great. The vibe inside is always good energy -- super welcoming, chill, and even pet-friendly, which I love. If you're in the area, I highly recommend checking this place out. They've got everything: flower, pre-rolls, edibles, drinks, vapes -- literally all the goods read more

The Hook - Not Your Father Orange Cream Soda! THC and CBD. - Cannabis Dispensaries Near Me - Watsonville, California

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Everybody who works here is so helpful and kind, Star helped me out today and it's always a joy when she does :) she's a star

Great prices and awesome staff. Seriously, everyone is so helpful and kind. Special shout out to Alyssa for being such a sweetheart!

I wasn't sure what to expect since this is a dispensary 'outlet', however, they have a great layout of all their products; simple and easy to look at. I was particularly impressed by the guy who helped me, Bryan. He was professional and provided me with his personal recommendations. I ended up getting some nice disposables that I am currently enjoying! I'll be back! read more

Beautiful new location for a great business! I've been going to their flagship location in Capitola for a while now. Their stock can be somewhat limited, but for what they have, it's hard to beat the price! This Watsonville location is super new and nice. It's very open, spacious, and well-lit (pun intended). It's located conveniently off Airport Blvd. and there was plenty of parking in the lot when we came on Wednesday evening. We walked up to the front door, it was one of those split doors with the top half open and bottom closed. We checked in with the girl at the desk (Julia) who scanned our IDs and let us in. She gave us a little welcome and invited us to look around the front lobby area as long as we'd like, however if we placed an online order, we could bypass the 6-8 people standing in line and head straight to the "Express" Line. The main lobby room has display cases with sweet neon lights highlighting the various types of product they carry (edible, vape, etc.), as well as some old-school crane style arcade games with the ability to win actual product. Julia informed us that photos were allowed in the main lobby area, but cameras had to go away once inside the order/pick-up room. After getting some pics of the displays and games, we walked in past the line (of course I pre-ordered). As soon as the bud-tenders were done helping their customers, we jumped in next in front of the walk-ins. Richie helped us out and was super awesome. They had just run out of one of the items we ordered, though they had screens at each register with the ability to show you the inventory and walk you through building/editing your cart. I can not recommend enough that if you're coming to either Hook Outlet location ~~ PLACE YOUR ORDER ONLINE! ~~ **Note that both locations have different inventory. The Capitola location is actually closer to us, however the Watsonville location had a larger selection of certain items. Julia mentioned that it partially has to do with some restrictions Capitola has on selling certain brands due to territorial conflicts. *ALSO, the inventory can change day-to-day. Something you see one day may not be there the next. Ordering online allows you to casually browse all categories and brands, save time by skipping the line, and also helps to know exactly what the grand total is (including tax) so you can make sure to have enough $$. ~They are *CASH ONLY*, but do have an ATM onsite. Everybody we interacted with was incredibly friendly and patient, I really appreciate not being or feeling rushed. I recommend asking questions and asking the bud-tenders for brand referrals if you're unsure. They deal with these products all day and often hear feedback (positive and negative) about the items they carry. I highly recommend checking out The Hook Outlet's new Watsonville location! The savings are worth the drive!! read more

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Staff was standoffish and a bit rude. Our budtender rushed us through selection and payment, and seemed impatient with our questions. They also Didnt give us the color dab tool we asked for. This was our third time there, and every time the vibe has been off and we've had issues. The prices are good, but the same as Canna Cruz where people are actually nice. read more

As I sit here and smoke this infused keif-coated joint, I think about I how I got here. Wait, how did I get here? Why am I here? Woah, I love these STIIIZY joints. Oh yes, I am here to give a shout out to the Hook!!! I love this place! And a shout out to Ale and Sami. I love these girls!! And also to Alyssa, always hookin' it up!! And also to Star, the Front Desk Super Star! John, Maggie, and the entire team, and Denny, he is the bomb.com. Best customer service ever. I raise this joint to all of you and am taking a puff for each of you now!! Thank you for hooking it up with great products, deals, and customer service again and again, and again, and again and again!! See you again on Stiiizy Monday! And now on Tuesday too!! My favorite days of the week!! read more

They have the best prices around and their stuff is great quality. They also have really good sales all the time.

Cash only policy, but one of the atms wasn't working, but the in house pre roll was amazing. The employee was nice, however no one knew whether the pre roll is outdoor or indoor grown cannabis. Good experience. The in house pre roll was only $7 read more

The Hook - Pre Roll and Stiiizy Blunt - Cannabis Dispensaries Near Me - Watsonville, California

Gave this place one last shot but disappointed as expected. I placed an online order to be told like always "no online orders, one line currently". Just to walk in seeing two employees at the register checking out. Waiting 10 mins seeing people window shop using BOTH register. I asked "what's the purpose of having both registers open, if online orders were closed" Jose had an attitude stating it just open, the interaction became awkward as he was calling me a liar to my face as if I wasn't waiting in line as him & the female security were both checking out customers. I called to give feedback of the situation just for him to answer and unwilling to leave a message w/ management. I requested to speak with Riley since I heard no response from email sent on 9/27 stating no by the name Riley works at The Hook & Bailey handles marketing. Hire better I never came across unpleasant people that work in the cannabis industry... but this is Watsonville what do you expect. Shop Santa Cruz Flavors, online orders actually work && tax free&& PLEASANT STAFF read more

Suggestions; Paid my second visit and it confirmed everything I said in my initial review. Awesome store, awesome staff! Ditto for the third visit. All around 5 thumbs up!!! read more

Great place to stop by for the stock and prices! We enjoy coming by for the deals and the pre-rolls. The Merch isn't so bad either. read more

The Hook - Maya started out the day ! - Cannabis Dispensaries Near Me - Watsonville, California

Not stoked on this establishment. I felt like I was in line at a Nightclub, with a bouncer checking my Id, who wasn't very friendly at all. I get he's doing his job, but make your customers feel welcome and important . Especially if you're the first person a potential client sees as they patronize your company. The guy who helped me with my purchase was fine. I tipped him. But selection wasn't amazing and the storefront was closed. This place overall just has weird vibe. read more

Fantastic prices. But yeah, not super cuddly. That's okay and is easy to improve. A business model that provides good-quality products at great prices... that's tougher. Special shout-out to Blank, an edibles brand I've not encountered elsewhere. Their chocolates are of superb quality and are a great value. read more

Best dispensary in Watsonville, hands-down. Best prices and customer service. Awesome

Great deals, and Sandy was awesome! Got me everything I needed and then some. Definitely coming back.

I was having a bad day, decided to go pick Some stuff at the Hook but was met by the rudest host ever! The guy at the door was a total jerk! Thanks for making someone smile today Jerk! read more

I love going to this dispensary! The staff is super friendly and helpful and they have the best prices in town. I love going to all of the fun events they host as well. I am hooked on The Hook! read more

Bryan was very knowledgeable, I had several questions that he answered without hesitation.

Real good service always a good experience! Shout out to Brian for helping out ended up getting a real good deal on some good products!

The reason this place is cheap is because the quality is cheap . Never constant . Always check there dates on all product .

The weed is good here but the customer service is something else... I was helped today by someone named Gabrielle (who I have seen previously) and she always has an attitude that doesn't make me want to come back here. She helps you out in a very weird and rude way and talks to you like you are stupid honestly. Usually at dispensaries the customer service is pretty chill and friendly but she makes it hard to come to this one... Idk weed is good but customer service isn't it here lol. read more

I was helped today by shayla, she was super Kind and knew a lot about the products which was great because this was my first time here . There was a huge line when I arrived and she was on top of it along with keeping up good customer service the whole time read more

Like the atmosphere of this dispensary, staff was super helpful as well. Nick went ahead and made sure to help me with all my questions about the products. Gonna come back next time I'm in town for sure! Great prices and great people read more

Growing up in Watsonville, I always thought it was strange how many dispensaries were in the rest of the county. People in Watson love their Cannabis and it's nice to have this spot around. Having been in the industry for almost 2 decades, I'm not exactly the average consumer. I am really going for potency to dollar and mostly look for edibles, gel caps, and other ways I can consume higher levels of cannabinoids. This spot is perfect for that. As an "Outlet," they always have some crazy deals that really make it affordable to be a heavier consumer. They definitely have a wider variety of high quality/reasonably priced flower, carts, concentrates and other products as well. Keep up the great work ya'll! read more

Again, I have to say everyone at this dispensary is awesome! I went in and had a young lady by the name of Gabby help me with my purchase, very sweet young lady. Never had anyone that isn't. read more

These girls act so dam special like if they opened the place! Asking for advice on Stiizy and she tells me oh I don't know I don't like Stiizy like ok that what's my question but thanks for your great help expressing how high THC doesn't help her bro everyone's body is different!! read more

Best dispensary in the 831. Great quality and best customer service. Lupe in the Watsonville branch is the sweetest, thank you!

I'm a local and stop by regularly! Jas is the sweetest employee by far! Jas introduced me to blank joints which are $4 and two come in one tube!! They have a wide selection of strains and brands with great price ranges. Stop by and ask for jas sometime! read more

prices were alright but the bud tenders were extremely rude. Kept sayin to come prepared next time. like whatttt. you guys are suppose to be the expert and enlighten us. you guys are suppose to sell us and make a tip. not belittle us. I know my tree so i straight up told them what i was lookin for but switched up on my homegurl when i went for more cash. No wonder the prices are low. read more

So I finally went in for the first time and it was wild... seems like a super busy business, but entering there's no actual great and "customer service" was not the best. No one there to actually answer questions show product ect.. Heading to counter customer service is much better, and employee had a great attitude. Although, after getting home and checking items, I see I was given the wrong item. Even though it was on the screen and mentioned multiple times... how I was given the wrong item, IDK. read more

Got a great walkthrough on my first time there. Shae was very helpful to me and my group. She made sure we got exactly what we were looking for. read more

This is my go to dispensary, great prices and friendly staff. My go to bud tender is Fabi, she is very knowledgeable and knows her stuff!

Been there 3 times so far and have had the best experience. Everything is so affordable compared to other dispensaries in the area. Sandy is beyond friendly and helpful. Everything also looks very efficient and streamlined. read more

Love the vibe and the customer service. First time to the candy store and I enjoyed it

The hook outlet in Watsonville is a great place and very affordable. Jas helped me tonight and was kind, knowledgeable and very helpful.

Shout out to Lupe for being such a big help, definitely coming back because of her. She has such a good vibe, and her attention to the client is phenomenal! First time at the hook, and I'll definitely be back just so she can help me out again. These are the type of employees that every establishment needs. She needs raise..for reals thoo read more

Great Prices, one of my favorite dispensary, nice location too but some of the bud tenders are kinda rude lol but other than that excellent

Love Coming Here.Lupe Has A Great Custumer Services Always With A Positive Attitude And A Smile

Incredible prices, although you need to sort out the good stuff. I find the staff here to be friendly, helpful and honest if you ask the right questions. Special shout out to supervisor Stephanie who helped me with a defective product. Especially appreciated her interest in feedback so she can hold her distributors responsible. Also like their Capitola shop. read more