Went for wedding weekend of 10-10-26. Stayed in room 40, after a great night of celebration to wake up in morning to find a broken show. When we checked out lady in office said they would fix it but really didn't care we was on out way home without cleaning up. Also the walkway to the rooms are very outdated and dangers with rotted wood. For the money I would not stay there. read more

We BOOKED a three night stay in this sprawling "resort" complex with hundreds of rooms set across what felt like a hundred plus acres near the Sleeping Bear Dunes national lakeshore to attend a wedding. Unfortunately we had to leave a day early due to TOTALLY UNACCEPTABLE CUSTOMER SERVICE... more on that in a minute. We stayed in one of the "suites" in the Little Belle -an aging mini ski village at the base of the chairlift to the ski hills. As it was August, the village was pretty quiet. Our room, Suite 10 was located on the second floor and while spacious, had several flaws including a broken gas fireplace (not really an issue in August), stained carpet, broken base molding, a tiny bathroom with a phone-booth sized shower with a slow drain, a ridiculous 1990s whirlpool tub set in the middle of the bedroom along with a tiny pedestal sink. At more than $350/night ($400 on the weekend) given the modest quality of the room, this would be for me a 2 or 3-star place, at best. Unfortunately we received a shocking text Friday night (see photo) with less than 12 hours notice that the electricity would be shut off at 8 am on SATURDAY for an indeterminate time frame in our section of the property and that they were sorry. Obviously I called asking to move to a different part of the resort but was told they were full. I'm thinking, well emergencies happen, but after additional calls, I found out, no, in fact they had a power issue a couple of weeks ago and have been running off a generator. Further, while there was no time frame for the repair, they were "HOPING to have it done by mid afternoon."!!!!! As we had a 4 pm wedding, this was obviously not going to be acceptable to be without power, hot water or a room for what was expected to be a rainy day. We just couldn't rely on the HOPE that we could get back into the (electric door locks after all) and HOPE we would have enough time to get ready and HOPE there would be hot water... I think you get the idea! Luckily I was able to find a hotel in Empire with a room we could book for 1 night when I called at 9 pm. They were super nice when I explained our situation and promised to get a room cleaned as quickly as possible then call us so we wouldn't have an issue with the 4 pm wedding-No THAT IS CUSTOMER SERVICE! (Hint to the Homestead). What I can't get over is the tone-deafness of the text. Clearly they knew about this issue when we arrive to check in on THURSDAY yet only notified us late the night before when we and the other suckers were stuck with no options during the busy tourist season?! I don't know about you but we travel frequently and stay in hotels of all levels 50-60 nights a year and have never experienced such a cavalier level of customer service. While this is a nice area to visit, I'll never stay at the Homestead again and hope my experience will inform your decision as well. Good riddance! read more

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I would absolutely NOT recommend this property to anyone looking to vacation. Totally dated, terribly overpriced and the MOLD in every bathroom was just awful!!! A terrible layout and very OLD furniture for way too much money. DO NOT STAY HERE OR BOOK FOR YOUR VACATION!!!! You will be terribly disgusted. read more

In June 2025, my family and I booked a property through The Homestead Resort in Glen Arbor, Michigan. The home was advertised and confirmed as a private single-family rental. Upon arrival, we discovered a resort employee living in the basement of the unit, along with another adult and a barking dog. There was an internal access door connecting the two units, which we confirmed the downstairs occupant had access to -- a major safety concern that was never disclosed during booking. We immediately reported this to resort management. After repeated follow-ups, a manager confirmed the presence of the tenant but provided no clear written resolution or safety assurance. Even after the occupant was asked to vacate (only after our insistence), we received no confirmation that he wouldn't return or that the access point had been secured. We were especially disturbed by this situation because we had young children sleeping just above the access point. What was marketed as a safe, private family rental turned out to be something very different -- and The Homestead's dismissive handling of the issue only made things worse. We have since filed a formal complaint with the Michigan Attorney General (Case #2025-cp06161047864-A) and are pursuing further action. We're sharing this publicly not out of spite, but out of a sincere hope that others -- especially families -- ask the right questions before booking and ensure that any property listed as "private" truly is. We attempted to resolve this matter in good faith and gave the resort ample opportunity to make it right. They chose not to. If this has happened to you, please comment or message me directly. We'd like to know whether this is part of a broader issue. read more

Zero stars if possible. This review is from a repeat customer. Spent thousands of dollars at this place over the last 10 years. Never again. This hotel canceled my reservation on my day of arrival. Refused to host me! First time ever. On an August Friday in Glen Arbor. The tourist destination of Michigan. They canceled knowing it would be impossible to find another place. Shame on you! The reason for the cancellation was they decided for me that I would not be happy with the resort. They made that determination, not me. Not the customer. No electricity. No water. Mmmmm. Yes, you are correct, I wouldn't be happy. But, as in past stays, I would give the management an opportunity to address the and be reasonable of further issues. I never got the chance. So a bit of background. Some family members were staying at this property before we checked in. They alerted us that the resort had lost power. Virtually everything was impacted. Main swimming pool, restaurants, convenient store, etc. Additionally the water system in the hotel was broken. No water to shower! I called to inquire on status and was met with snotty, defensive staff members, namely Cindy and Sophia, mostly Cynthia. They couldn't guarantee that power would be restored so obviously it's a concern. I called the following morning - the day of our check in and they still had issues. But we were hoping that the power would be restored and move on. That's when the most bizarre thing happened. The two staff members consulted with a senior member of the resort and decided not to host me!! This is the last time we will ever attempt to stay at this run down resort. read more

The Homestead is currently holding $610 of my money. We booked a weekend here and realized we needed to cancel. I called and tried to cancel. I was informed that you cannot cancel reservations. I asked if I could pause the reservation and rebook at a later date. When I went to rebook, I was told that too much time had past and that the resort would be just keeping my money. So for no services rendered, they are keeping $610 for NOTHING! The wont offer us the option to rebook. Then, they had the nerve to tell me: if you would like to stay the weekend you are requesting we can offer a 10% discount for $150 a night. So this would mean I'd be spending $900 for a weekend. This is pretty rude. I would NEVER stay here. I will be filing a report to the BBB and have contacted a lawyer. read more

Awesome stay and clean room! Friendly staff and great access to the beach. We will be back! Small things that could be communicated better on their end, which restaurants are open, and how late. Only Whiskers and Cavannaghs (Market &Pizza ) were open while we were there in early June. And we almost missed getting dinner because the kitchen closes 30 minutes before actual close time. Understandable- but we didn't know that. At Whiskers, you're to order at the bar and go sit down, another thing we didn't know. But everyone working was very friendly. Next year we will note to come later in June when more options for dining are open at the Homestead and Glen Arbor. I'm surprised this town doesn't make more of the summer season. read more

We were there for 3 days for a wedding. At $450/night, I expected a very nice room. Instead, the carpeting was stained in multiple areas, one stain being almost 2 feet in diameter, the two easy chairs were also stained and, there was mold on the caulk in the bathroom and hair that wasn't mine on the bathroom floor. I've stayed at Super 8 motels that were nicer and cleaner than this. read more

So much potential... but dropping the ball in every way. My husband and I had our wedding here 14 years ago and hoped to continue to build memories visiting with our family, but it's simply not the same place it once was. Property grounds have been completely ignored. Broken cobblestone walkways, deteriorating building facade, and an overgrown golf course. Communication is the worst aspect. Very uninformed front desk attendant (Nancy) confirmed with us that skiing would be available, so we packed up two families of nine to make the trip over, only to see a closed mountain lodge, still chair lift, and no snow. Their online website stated the lifts were open... They are in desperate need of a management makeover and a social media coordinator. Their latest post was May 2024... Save your money and go elsewhere. read more

This very high priced resort ruined our long-planned attempt at a luxury vacation. We desperately needed the break, and got only pain. Had to leave after one awful day-- they knew the blinds didn't work in a premium beach front unit, but they sold the room anyway, leaving us with an unusable unit with the bed exposed to view of everyone walking by. Maintenance guy left an insulting note and in person was like the note. Had to move to a much lesser room just to have a place to sleep at 10pm... front desk was great, undermanned but trying, making me feel embarrassed for them. And the entire area is booked, so we had to just go home. I would love to love the place. Been there before and it was overpriced but nice. Now it looks like the interiors haven't had a dime put into them for a couple decades... the exteriors were not painted in the spring, and even the amazing grounds are showing wear. Way understaffed. Seriously, the nearly $500 premium room was furnished with stuff I wouldn't have in my basement. read more

The Homestead - Worn out ancient decor. - Ski Resorts Near Me - Glen Arbor, Michigan

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We visited Glen Arbor this fall and had a great time staying in the Fiddlers Pond hotel! Our room was cozy and looked exactly like the photos online. We also had a great view from our balcony. The night we got there they had live music outside, bonfires, and an outdoor bar area. There are 2 restaurants and a market shop on the property where we ordered a veggie pizza which was very good! We overall enjoyed our stay and would like to come back again in the future! read more

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Didn't sleep for the 2 nights we were there. A/C sounded like an outboard motor and even when we turned ours off the adjacent room was just as loud. We woke up to no power..no coffee maker, frig off, alarm clock off, no light in room. Later learned this went on for over 6 hours. Went to "welcome" desk to ask for mgr. was told he would call. never did. tried calling Carl myself but just rang and rang-no voicemail. Operator suggested emailing him which I did. Never responded. Heard various employees tell us this is business as usual there. So sad and frustrated to have spend the exorbitant amount on this lodging to be treated like this. I guess expensive doesn't mean staying at a first class facility. read more

The Lodge was terrible . It was probably decorated in the 60's because it is the furniture that I bought in the 60's . The bed creaked , the paint on the white dresser was chipped , one of the cabinet doors was hanging . The air conditioning did not work and we were on the top floor so it didn't cool off until 2 in the morning . There was no lobby since there is one lobby for the whole resort .. just to check in . There was not place open to eat the first week of June ., I was told the next day that the owner is failing . However we were the ones who paid for nothing and I was very disappointed . There are photos in other reviews with the same complaints . Avoid this place until is renovated !!!!' read more

My wife and I stayed in a suite in the Lodge. The shower promptly ran out of warm water, the bedroom was depressing at best (we slept on the pull out couch in the living room) and at most times of the day the resort felt like a ghost town. An upside to the Homestead is that it is conveniently located to the dunes and downtown Glen Arbor. read more

A few years since I've been there but very disappointed in the property. Stayed at the resort last weekend in July, 2022. Facilities were dated, in various states of disrepair, and worn down. Until the facilities are updated across the board I would not recommend staying there. I was not alone in expressing my disappointment as the woman who checked out before me was similarly unimpressed. Photos of the state of disrepair attached (though limited, evidence such as this is everywhere, from buildings to shops closed to weeds and poor landscaping). For close to $500 a night this was a mess. Location is great. Staff was very friendly. Food at the beach was very good. read more

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First off, I want to preface this off by saying, MY HUSBAND AND I COMPLETELY UNDERSTAND LOW STAFFING DUE TO COVID AND THE TIMES. We are beyond understanding of those circumstances. This was beyond that... We arrived on a Friday and stayed at the Stony Brook Lodge. The room was whatever, nothing to ride home about. The doors all needed repairs and were difficult to open/shut. We decided to check out the gym on the lower level and it was absolutely disgustingly dirty, with only 3 machines. I'll just let the pictures do the speaking ... The next morning, my husband went to cavanaugh's to get breakfast . He said the staff was unfriendly and cold. The breakfast sandwiches we had were laughable. Cold and soggy. PLEASE GO INTO TOWN FOR BREAKFAST and don't waste your time here... Saturday around 3:40, we showed up to Whiskers(the outdoor bar/restaurant on the property)... we sat at the outdoor bar for about 15 minutes with no one around . Didn't think anything of it... thought maybe they were still getting things going... until the bar tender came into the bar area and literally didn't even acknowledge us. For probably another 10 + minutes he sat there and cut fruit and went about his business, without even looking in our direction. My husband and I were SO confused; we weren't even sure if he was the bartender or not and checked google again to make sure the place was open. I then walked inside and asked the cooks that were standing there if they were in fact even open and if the man outside was the bartender(because he kept walking away and returning)... They said "yes, that's him, he's a little reserved , so you just have to start talking to him"... Ru kidding me? ...Ok? The rest of that whole experience was odd and off putting to say the least. This cozy "outdoor bar" experience , was literally what I had most looked forward to after looking at pictures of this place. Complete bust. As for the actual door picture I posted... As I said earlier, all of the doors in the hotel room needed repair. Well the last night of our stay, my husband left to meet up with an old friend and I noticed that the balcony door lock was completely nonfunctional. The lock came out only a tiny bit and would not latch completely . Albeit unlikely that anyone would break into a room from a balcony door , I was here alone with my 4 month old baby through the evening and into the night... so I was uncomfortable . At the end of the day, THE $692 DOLLARS WE PAID for two nights at this place ... was just a complete waste of time and money. For that kind of money, there are SO many other incredible places in Michigan and this was TRULY not at all "the hidden gem" it was made out to be on the internet. read more

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Here for a wedding. Been a great experience. Would recommend The Homestead. Amazing venues all in one place. Views of the lake and Manitou north and south ate great. Close to other stuff to do which made this a great homebase read more

For the price of this "resort" we will not be returning. We went for our anniversary. You'd be better off in Traverse City. Pros: -Welcome center staff are nice -Beach is not busy and the water was great (some rocks in the water to walk through though) -Decent size tub in our Little Belle room Cons: -Trash was never emptied in common areas -Staff in at restaurant bar seemed annoyed doing their job. -Many sprinklers were broken (see pic for the one at the entry to the beach parking lot) -Room carpet was damaged and hurt when you stepped on it (edge was turned up) -coffee maker was dirty in room -room deemed damp even though AC was on -TVs were small in room -refrigerator was small in room -Towels ran out at pool, no ETA when they would have more -parking for beach was not close as a bridge was out. -The restaurant was booked for 3 weeks, so we went to Traverse City to eat. No callback when leaving a message for restaurant. - read more

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We spent one night in the inn: the bed and bed was horrible, the furniture was old and decrepit The view was great. Will never stay there again. They need to update this dump with the amount of money we spent to sleep one night. Shame on them!! read more

For a resort this place needs work. The restaurants are all poor service and mediocre food at best. Room had carpet that was frayed and stained curtains. The gutter outside my entrance was plugged and dumping water over the edge drenching anyone who had to go to our room. The room service was good and pleasant. read more

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This place has the feeling that maybe a long long time ago it was a great place to go but not anymore. The staff was mediocre at best - with the exception of the massage therapist and the woman at the "spa". It's really a small building with two massage rooms no real spa to speak of. read more

My husband and I decided to get a room for the night to celebrate our anniversary. I've never been to Leland or near this area before and we planned to check in and relax and then drive to Leland. My husband called and was able to make a reservation over the phone the morning of. We paid the $182 rate for the Condo over the phone, only to find out we had a balance of $31 when we checked in... Odd because we weren't told this over the phone at all. (Which I don't care for.. we wanted to know the whole total of what we were going to pay) Our condo was nice and cozy- some outdated things but overall it was perfect for our needs and our stay. Despite the negative reviews (although I can't account for the pool or beach area since they are closed) we enjoyed the condo. We had a fireplace that was nice to burn at night and kept us warm while drinking and watching tv. Check out was fine- we'd like to return to this resort and see what they offer in the summer months possibly. read more

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This place is awful. Stayed at The Inn. Clean but needs major renovations. Resort looks great when you pull in but when you look closer the entire resort is in disrepair. That they charged us $550 a night should be illegal. What was once a beautiful resort is now a run down thing of the past. So unfortunate. read more

We have been coming up here for 30 years This is the place to catch steelhead, browns and salmon at the mouth of the crystal river in. the fall before spawning. Grab a towel to chillax at the pool, play tennis, kayak on Lake Michigan or snow ski in the winter. Walking up to the spa before your message is work out in itself. Our daughter was married on the mountain top overlooking the bay and guests were carried to and from ceremony with champagne chilled glasses via chair lift. read more

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I had a small intimate wedding at the Homestead and I am so happy I did. Sandy was amazing and guided me through all the details, I live hours away and she made sure everything fell in to place. She fielded multiple calls and emails and was patient and detailed. I can't thank her enough! We stayed at one of the larger cabins and were so pleased with our accommodations! 3 floors and 5 of us had plenty of room with the 4 bedrooms and 3.5 baths. The kitchen is fully stocked with everything you would need if you choose to make your own meals, we even had a grill on the deck. We choose to have dinner at the resort restaurant Cafe Manitou which sits on the water. White table cloths and the table was decorated beautifully. The chef Alec and I were in contact and he came up with a wonderful 5 course meal that exceeded our expectations. My group are foodies and were all very impressed with the presentation and the flavors, you outdid yourself Alec!!! Marsha was our server and she was a joy and made the experience even better! All of the staff at the homestead are friendly and accommodating and we can't wait to come back! Thanks for making our stay amazing. read more

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Carl at the front desk has ruined service at the Homestead. Checking in is awful now, as are any special requests. Today I asked Carl to provide me an extra plastic room key. His answer, simply "no". I would normally be understanding that someone is having a bad day. I asked to speak to his manager and again he said "no."This is the normal interaction with him. I have come to the Homestead over three generations, having owned properties over that time. Over the last 4 years service at the front desk staff has become horrible. It is no wonder they have a sign at the front desk asking people not to get upset with their staff. At first I thought it to be a remnant of Covid. Nope. Carl just brings out the worst in guests. read more

Stayed at the Homestead for a week at the end of June. Overall our experience was good but there were some quirks. We rented a cottage and were surprised to not have air conditioning. It made for a warm first night but was fine after opening all the windows and running the fans. The property itself has a small general store to get many of the basics but is 5-10 minutes away from Glen Arbor if you need more than the basics. We did not eat onsite but did have drinks at the beach club. The drinks were fine but their specialty cocktails were not superb. The location was great for what we wanted to do - hit the beaches in Sleeping Bear, shop a bit in Glen Arbor. Note this is about 45 mins away from Traverse. We did make the trek one day and after doing so, we wondered why we did. If you go here, definitely go to Leland and their Fishtown area. read more

The Homestead - Sitting on the porch. - Ski Resorts Near Me - Glen Arbor, Michigan

Stayed here a month ago with my family. We had a room in Fiddler's creek area which was steps away from Cavanaughs store (I think that was the name). This property was beautiful and full of nature paths to explore. Glen arbor is a nice quiet getaway and the homestead is a wonderful place to stay. Our rooms were not luxurious but were comfortable and homey. The beach club was fun for the whole family; large pool and hot tub as well as access to the beach. The parking for the beach club was far but they have a service where they pick you up in a golf cart and bring you right to the club. The woman that drove us back and forth was the nicest person ever! Honestly, everyone at the homestead was incredibly kind. The views of Lake Michigan were breathtaking. We also had a pool right outside our rooms which was a nice surprise. We went during the week at the end of summer so all the little shops remained closed. We really loved our stay and will try to return annually! read more

We stayed for 1 night Wednesday August 28th. Paid $500+ to stay in Little Bell #1. Check in not until 5 pm but can get there earlier and be on the grounds. The main restaurant on the lakefront did not have power so it was closed. Apparently has been down for over a month now. Check in person very friendly. The room was very out dated and smelled old. The AC did not work but did not notice until we were going to sleep around 11 so just open window to try and cool down a bit. The 2 person hot tub is big enough for 2 if you are both 8 years old. We end up hanging out at Whiskers as this was the only option for food. The Italian restaurant was closed as well. The staff at the resort is predominantly Jamaican. They were very friendly and did a decent job serving. It was definately a Jamaican vibe. They played reggae music all evening which was fine for that night but I would not have preferred that 'every' night. When we left in the morning we grabbed a coffee and latte at the little shop for $12. We got on the road and finally took a sip and both were absolutely un drinkable. Seems this place is existing on a legacy reputation but no where near worth the price even if everything was working. Will never return. read more

The year is 2015 and no WiFi is not acceptable especially for the price. I own my owns business and need WiFi so I can stay on top of the daily work that is needed when you own your own business. In 2015 you would think internet in a 4 star hotel would be expected. The rooms are also very dated from about the 1980s and in poor repair. Slight smell and well just ugly. I know you do not come here to spend a ton of time in the rooms but for the price you expect a fresh clean room. read more

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Brides, grooms, anyone looking to enjoy Glen Arbor, look ANYWHERE ELSE. ANYWHERE. ELSE. I've had bad experiences here before but hosting guests for my sisters wedding with The Homestead was the most appalling to date. From refusing to leave keys for incoming guests, to wasps nests and dead animals in rooms, to *refusing to give guests welcome bags because we didn't "host the wedding at their facility so they can't be held liable"* I've had it. The arrogance, ignorance, and disregard for their guests is mind blowing. You would think that there'd be an ounce of hospitality here but spoiler alert: there is none. The Homestead makes money because they're the only resort around. That's it. Don't believe me? Ask anyone in town their feelings on the resort. Planning a wedding? Ask vendors and planners their experience with them. It's truly amazing that they're still in business. Lucky for you, there's amazing rentals in the area and plenty of other people around to give other options. I urge you to think twice about this place. Glen Arbor is worth the trip, don't let The Homestead ruin it for you. read more

Glen Arbor is such a beautiful area to spend time in. Do yourself a huge favor and only stay at The Homestead if you are looking for a place where they set the bar really low! If you like NO customer service at all, very little appreciation for you being there and LOTS of attitude. This is your place! They seem to treat the guests staying there like they are doing you a favor by just letting you stay there. Spend your hard earned money elsewhere and really enjoy this beautiful area. Don't let The Honestead ruin your vacation time. read more

Once again, it's just disappointing. The new and not improved Whiskers pub.. Family Friendly...Not really. Forget customer service, we sat at a clean but very sticky table, I wiped it myself with a damp paper towel I got from the bathroom. The music was about the only thing we enjoyed. Serve yourself, even with only 2 tables in the entire place on a Friday during a holiday weekend. 2 bartenders, 1 cook and a sign on the bar behind a big fireplace that says order here... I guess that explains the 2 tables that walked out waiting for someone to say hello and wait on them. With only 3 food choices from the kitchen and not a single item for young kids or even a dessert, we had our drinks and headed to Arts. It may have a fresh coat of paint and new tables but nothing has really changed. read more

We just checked in to our room at the Homestead and was utterly disappointed. We were so excited to spend the week here (we reserved it about 7 months ago) and upon entry to our room we were over come with a hot musty smell. Our room was 78 degrees, with a broken air conditioner and damp carpet. They said a repair person will come by to look, but how they can rent a room that is in this condition is terrible. We were told that we can not change rooms because they are booked all week. And simply offered $100 credit. This is completely unacceptable. I have asthma and will likely not be able to breath / sleep well while here. If anyone in management sees this and would like to help please call my cell phone so we can salvage our vacation. 312-401-5872. read more

The level of arrogance and unprofessional customer service is mind blowing. The grounds, the town and the amenities make up for 1 star service because like sheep we keep coming back. Too bad there wasn't a better option in the area but these guys are pathetic. Hour into the stay...fridge isn't working...nobody to call since they have a 5pm check in and close at 6pm. All of our food will be bad by morning. This place is a dump. Read the reviews from past couple weeks...they aren't joking. read more

We had the misfortune of attending a conference at The Homestead during the summer of 2018. Although the resort property has potential, the lodging was dirty and poorly maintained. Our unit had broken blinds, ancient uncomfortable beds with disgusting bedding, a refrigerator that didn't work properly and there was a warning sign on the deck door. Although the deck was too dangerous to use, no effort had been made to secure it from young children. Staff made no efforts to repair the washing machines which had been broken for a while. They suggested that we use washing machines on the other side of the resort where we couldn't park. The lack of parking throughout the resort was another issue. During our conference, we heard many stories about the horrible accommodations in other parts of the resort, including no AC or hot water, dirty and worn down rooms. One family had rented a townhouse through an outside company and was not allowed to use the pool or access the beach area. Two of the restaurants were closed although it was peak season. Despite assurances in advance, the food services staff was terrible at accommodating special dietary needs. You could not pay me to return to this so-called resort!! read more

Like the area a lot, it is beautiful. And the resort itself is quite lovely. It's just not really for me. Hubby and I did a northern Michigan tour this summer in the convertible, and we had to plan a stop to check out Sleeping Bear Dunes after the website was talking about the "Most Beautiful Place in America" hype. Searching out lodging for the area, The Homestead consistently rated high and yes, it was noted it was expensive, I thought it would be worth it. It's a huge place. It wasn't super clear to us that when you arrive on property, you check in at this building that does says Reception, but it also says Resort Sales... which made me think that was for time shares. We were staying at The Inn, so I thought an inn would have a front desk. Nope. No staff whatsoever at the inn, so we drove back out (since we couldn't even enter the parking lot without our key), and then back again. Getting our stuff to our room was awkward since there is no easy loading area, you and your bags saunter up and down a brick hilly sidewalk about a quarter mile. No bellman, no desk attendant, good luck. Are you relaxed yet? We were there height of summer, and this massive complex with tons of cabins, chalets, houses, all these amenities, and only one restaurant operating at the time. Weird, but whatever. It was HOT when we were there... and this area isn't really prepared for really hot weather. We were expecting pleasant temps in the 70s or so, and got high 90s and minimal horsepower air units. The heat and the awkwardness and they very spread out nature of everything just really drained us (literally) and we couldn't wait to leave. If you are younger and athletic and looking for an expansive resort to go hike, kayak, bike, etc. and you have plenty of money (nothing is free except the beach and trails - they charge you to transport you to the river nearby and you float back down to the beach area), then you're good. Me, not so much. read more

The Homestead - Ski Resorts Near Me - Glen Arbor, Michigan

First time visitors. we want to make this an annual trip. Went for a long weekend babymoon so spent lots of the time at Spa Amira. There was plenty to do, everyone was nice and friendly. Didn't have a ton of issues that required working with staff, we kept to ourselves. Our South Village condo looked recently renovated and was AMAZING!!! Cafe Manitou was as close to the water as you could possibly get. The atmosphere was great, I couldn't believe how immersive and fun it was to walk around and explore the property but still had really easy transportation/parking options if you can't walk. Close to Glen Arbor and Leland, both really cool downtowns to spend a long afternoon exploring. read more

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We have never been to Sleeping Bear Dunes and was one of our bucket list and we were very excited to stay at the Homestead. The grounds of the resort are spectacular and the employees are very nice and friendly. When we made the reservation, I specifically said what were the amenities that were not in session because of covid and was told the ONLY item closed was one restaurant. That is not our experience and we feel we did not get what we paid for.We all like to work out and we more than disappointed that the workout room was closed. In fact, we would have stayed somewhere else had we been told that No smores by the beach No housecleaning Towel service at the pool did not arrive till the afternoon on Tuesday(the only nice day at the pool) Very limited staff and long lines everywhere. Beach bar, Whiskers. Very, very hot in the loft area to the point where my kids could not sleep all night Cable TV not working so could not watch TV or a movie as a family Coffee maker in room did not work We stay in Bay Harbor at the Marriott and pay quite a bit but the service is outstanding and the amenities make it a special stay. We were beyond disappointed with our stay at the Homestead. This is not something we would usually request but we feel it warranted to ask fort what you feel is fair in the form of a refund. What is the worst part is we communicated our problems with the VP, Tony F. and when we checked out asked to be contacted before we were charged to resolve these issues. Nope, no call back, no return email after multiple attempts over the last 2 months. They obviously do not care about customer service. Stay at Crystal Mountain, little further away but we stopped by there and looked so much nicer with multiple amenities. read more

Really overpriced for the room (#14) at the Inn. $390.00/night w/taxes+fees . We checked in on Labor Day Monday 9/2/19. We were unable to check in until after 5pm, and check out is 11am! Watch your bill for hidden fees and a 'community tariff' fee. Parking is not terribly convenient Plumbing and drainage in shower were bad. Good water pressure in shower. Room dusty, outdated, broken window. Great grounds-very pretty and well kept. Tried to call to make a reservation at cafe manitou but no answer. Wait staff at cafe manitou were overwhelmed and couldn't seat is. Outdoor bar was closed due to low staffing. Out of some supplies at whiskers grocery store. They really shouldn't be charging specific summer fees and then downsizing staff and amenities. read more