Do not call this guy. I made a mistake & called him. He said he knew the Samsung RF23J9011SR 4…read moredoor has issues with the ice maker. He said he is very familiar with them not working because of the design flaw, it is a known issue. I told him I need it repaired so I can have ice. He came up & said he wouldn't replace the ice maker because it wasn't worth it and charged me $125. I asked him why he didn't tell me on the phone since he was very familiar with these refrigerators that he couldn't and wouldn't repair it. What a rip off! I paid him $55 but should have just kicked him off the property.

Excellent Service!! Rob was able to fit me into his busy schedule the same day. He came and…read moreevaluated the problem and was able to install the new part and had my machine up and running in less than an hour. I truly appreciate his professionalism and highly recommend him to anyone.

i forgot to state they are located st 720 west Chestnut Street in Washington, Pa. The deals you can…read moreget on new scratch/dent appliances are amazing. Do not go any else. Their two delivery guys were 10 minutes early. i've had dozens of appliances delivered from other places. Nothing was more pleasurable than dealing with JT and Jaden. They were the best delivery guys I ever dealt with and I am 70 years old. We are so pleased with our purchase and we saved so much money with their new scratch/dent appliances. I couldn't even tell where the scratch or dent was. What a place. I love supporting the small business store too in lieu of the big box stores who do not care and are overpriced. Do not hesitate to visit their store. You'll agree 100% with me. I guarantee it. We purchased a refrigerator and washing machine. Couldn't be more pleased with our purchase.

We wanted to upgrade to a high-efficiency washer and a larger dryer, so we went to Beck's to save…read moremoney over new. We purchased a matching Maytag set and brought it back to Pittsburgh ourselves. We had issues with the dryer, not sure why or what caused it, but Beck's took the dryer back with no issues. We came home the same day with a GE dryer. That was 4-5 years ago. The washer and dryer are still working perfectly. The funny thing is that the Maytag Bravos is rated as one of the least reliable washers ever made, but Beck's must have solved whatever problems it had because we torture that poor thing and it just keeps on washing. The dryer (gas) has also not had a single issue. So don't worry about buying used from Becks...it might be better than new!

Thank you Sprowls for listening to your customer and having/selling/stocking appliances that…read moreactually work like they should. I called Sprowls and explained that I had bought a brand new top of the line energy efficient Maytag washer at a different store. After having it for a year, and being completely frustrated the whole time, I finally had to beat it to death with my bare hands. Since it was energy and water efficient, it didn't fill with enough water to actually clean the clothes, wouldn't agitate properly like a washer should, and was just in general and all around piece of crap. The salesman understood and recommended a Speed Queen old school washer. Unlike many other stores, Sprowls actually had one in stock so I didn't have to order it and wait. I bought it, picked it up, and was able to use it the very same day. And, I am very happy with my purchase. The machine works perfectly and does the job that a washing machine is supposed to do. It fills to a level that I can control, has an agitator that actually cleans the clothes and has enough power to do a full load. I would highly recommend both the store and the machine.

Good service, friendly delivery guys Had my dryer in stock. That is the second one. I messed up…read morebecause I thought I had a connection for a gas dryer. Turns out I didn't. They went back to the store and brought an electric one that was in stock. Can't beat that for service and their prices are competitive with the box stores.

The tech was prompt and efficient. He immediately got to work and was very thorough…read more He charged me exactly what he quoted me and my dryer tuns fine now.,

They did not complete and not good with customer care …read more They said they could fix it but based on my observation, they didn't have good enough skill to fix the issue.

Great service. They had everything I needed. They were very helpful and made good recommendations.read more

I had a rather expensive vacuum quit working. I took it to Super Vaccums in Washington. The guy…read moretook it all apart, found the problem (clog), and put it back together in about 5 minutes. It's working great now. My experience couldn't have been better. In this day and age great customer service is in short supply, so I think it's important to acknowledge the people who still provide it. If you need a vacuum fixed, definitely go there.

Ted answered my texts. We eventually settled on a day and…read moretime for service. Ted quickly fixed our stove. Wife is happy.

Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

Gus, repaired my refrigerator and my stove. He is really polite and explained all the options very…read morewell. Reasonably priced and timely work. I couldn't ask for a better experience.

I was referred to Simple Appliance Repair by the manufacturer of my out-of-warranty…read moremicrowave/convection oven which had a non-functioning turntable motor. Gus initially seemed nice, and competent. He came and diagnosed a faulty turntable motor (as I expected). He told me the part was hard to get, but he found one. I agreed to the repair. He installed the new motor, which was not OEM, a week or so later. I quickly realized it did not work properly and notified him. He promised to get a new motor. This was in November. He then failed to contact me and keep me updated. I had to keep asking--repeatedly. Eventually, on March 2, he told me the motor was in. I asked him when he would install it--and he never replied. I asked again--and he never replied. It is now April 7 and I have not heard from him at all. Repeated calls and texts have gone unanswered. I believe he has blocked my number. It is NOT okay that he is ghosting a customer who paid him over $400! He has VERY POOR COMMUNICATION SKILLS AND CUSTOMER SERVICE. I emphatically DO NOT RECOMMEND him. Alas, five months on, I am still left with a broken appliance, am out over $400 for a failed repair, and have little or no recourse to recoup my losses. I also see here that there are four other reviews and two very closely match my experience. 50% is not good. I guess I should have checked here first! Also, please note: "Simple Appliance Repair" is NOT a company with multiple employees and accountability. This is ONE GUY, Gus. If you call his phone number, he may answer, or you may get a sophisticated AI-generated answering service that creates the false impression of a larger organization. It is no such thing. Beware!

I was at Lowe's around 5:30/6pm on March 29, 2021. They had 1 person working the customer service…read morereturn desk, there was an extremely long line, it took at least 45 minutes for me to be helped, for 1 simple return. This wouldn't have been a problem but I did see 2 employees sitting behind the customer service area, just sitting there, talking to each other and playing on their phones - they showed no interest in helping customers. If those employees would've helped, the line would've went much smoother. The part I needed that day they were out of stock. I did have to order online so I did. I received the phone call that the part was ready for pickup on April 2, 2021 at 7pm. I went to pick it up on Saturday morning, April 3, 2021. The pickup process was easy, and the pickup customer service employee was very helpful.

They are lying and trying not to give the promise of 20% discount for a damaged out of the box,…read morethen more damaged by the overworked tired drivers on their 11th delivery men, they took the fridge and are wanting to say this damaged one cannot be replaced which we proved by purchase opportunities in another Lowe's to be a LIE TO PLAY HARDBALL! Disgusting refrigerator department manager at Lowe's in Washington Pa!!

Nothing special about this place, it is just like all other locations that you can come across in…read moreany mall in the states. Prices remain the same and wasn't a surprise when I saw that. Only difference here is that you can walk outside into the weather. Really not much else to report on this store.