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    Keystone Hardware

    4.0 (3 reviews)
    Open 10:00 am - 4:00 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.6
    (13 reviews)
    4.7 mi

    Elder Abuse by Lowe's?…read more I'm calling out Lowe's Home Improvement for what I believe is a serious case of elder abuse. They took money from a senior citizen and have refused to provide the services promised -- no installation, no resolution, and no accountability. This isn't just bad customer service -- it's exploitation. Seniors deserve protection, respect, and dignity -- not to be ignored or taken advantage of. We've tried to resolve this through the proper channels, but Lowe's has not taken action. We're now raising public awareness and considering further steps. Please share and help spread the word. No one will help us!! #ElderAbuse #HoldLowesAccountable #ConsumerProtection #LowesComplaint #SeniorsDeserveBetter

    Why do you always put rude people in your paint department? This is the second time I experienced…read morerude service from staff in the paint department. I stopped in last night for a gallon of paint and simply asked for a recommendation. The guy working told me that all paint was the same, and if I wasn't getting good results, I must be applying it wrong and using the wrong roller. If all paint is created equal then why is there such a vast price difference amongst different brands? He then proceeded to disagree with me when I told him the last time I bought a specific one coat paint it did not cover in one coat and he claimed that no one else has ever had that problem. I walked straight out of the store, went directly to Home Depot. Last summer, I had a similar experience with a woman working in the paint department who was dismissive and rude to me when I asked about Minwax wood stain. Another instance last summer, I was looking to replace all the windows in my house and was in this store looking at options. There was a young guy working in that department, and when I told him I wanted windows that tilted in for easy cleaning, he literally laughed at me and said "Don't all windows tilt in?" Guess where I didn't buy my new window from? The majority of your employees are very kind and helpful but you need to do a better job of weeding out these employees who talk down to your customers and send them directly to your competition.

    Photos
    Exterior of store
    Exterior of store
    The drain pan, the machine, the front has dry, and the backs submerged in water
    The drain pan, the machine, the front has dry, and the backs submerged in water
    This is what the delivery service did when they left, to the neighbors car and they didn't even report it. Shitty people Lowes.

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    This is what the delivery service did when they left, to the neighbors car and they didn't even report it. Shitty people Lowes.

    Keystone Hardware - hardware - Updated June 2026

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