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    The Home Depot

    2.6 (31 reviews)
    Closed 6:00 am - 9:00 pm

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    Garden Center
    Ron P.

    I am a DIY person when I think something is within my capability or within reach with a U tube video and new tool away, I like to try my hand at it. So I was off picking up some supplies for my latest church project when the last item on my list was landscaping fabric staples, which seemed like a easy in and out item. Heading to the Garden Center entrance I decided, due to expediency to break the Cardinal male rule (yeah...guys... Like what!) and asked the cashier at the entrance, where are the landscaping staples? She immediately said, "those two guys behind me would know, talk to them!" I turned to talk to these two young men and one of them either didn't hear me or ignored the question, while the other said he wasn't sure. He then volunteered to "help" me find them, and we went down a few rows to no avail, when I noticed there were some plant stakes and said "we may be close". My escort said, "Well, they should be here as the landscaping fabric stakes are normally with the plant stakes!" I said, I thought they would be with the landscaping fabric and we should keep looking for the fabric...he a little dejected continued down another row all the way to the end where he looked down the aisle and declared "I don't think we have any of landscaping fabric!" I said, let's go back up the row and make sure, my HomeDepot escort tagged along. We went back the same way and one aisle past the plant stakes found Landscaping fabric! Ta Da! We had just pulled into the aisle, when I eyed my hidden treasure in the racks next to multiple rolls of fabric. My buddy commented as I was debating between 25 or 75 piece packs, metal vs. plastic. That he would follow up and make sure the aisle was labeled and we looked up to see an aisle sign with "a landscaping needs with a drawing of a fabric roll...under it. He quieted up as I saw a 500 piece pack at a good price! I thanked him for "helping me" and headed to the check out counter. This was a kind of painful experience as at one point, the Home Depot rep was pretty much telling me they didn't have what I needed when they actually had a very good selection of staples. I would like to think that store reps should have an idea what is in their area and stay on top of new additions. I have had great, good to bad experiences at the Home Depot. The great being someone getting me every thing I need and even offers advice on how to do the DIY project. Today Home Depot service failed me but they came through on what I needed. I'll be back, but I'll likely do my search on my own (following the you know male rule) and or wait till I exhaust my search and see an old pro to ask my "How or where do you or what do you questions....and hope he or she knows or can point me to the person who does.

    Missing dishwasher
    Karen C.

    DONT buy appliances from the Pooler location. 3 months after paying, giving away my kitchen appliances on the promised delivery date, still no appliances . Had they not given me yet another date that didn't produce the appliances, we would have made the decision to buy a small refrigerator and at least a hot plate. It's like glamping which I'm not into. Too many meals out, battling the rain to grill dinner, 7 days a week going to the grocery store and constantly replacing ice in the coolers. Home Depot just says ‍. They have zero clue what's available, what was discontinued or that one of the appliances wouldn't have even been built until four months after they took my money. Stay away from the Pooler location. Now they delivered the appliances, installing the wrong color dishwasher. It was wrapped in blue film so we didn't notice. I also didn't notice because the cord we upgraded to for the oven wasn't delivered with it. I had to leave the installers to drive a 1/2 hour to Home Depot. A week later they set up a date to swap out the dishwashers. The installers did come on the date promised only to remove the dishwasher. No clue where my dishwasher is or when we will no longer be looking at a hole in my kitchen. Update, it's now been over 4 months, no dishwasher! We had yet another scheduled delivery date so we went to Home Depot AGAIN, to the appliance professionals 3 days prior to delivery. We asked the employee to get the confirmed delivery on the phone in front of us. We heard a couple of oh mys & is that usual? She got off the phone & told us our dishwasher was on the delivery truck and would be installed between 1-5 on the following Tuesday. 45 minutes later, we get a text message from the appliance company that the dishwasher won't even be built for another month! HOME DEPOT, TELL THE DAMN TRUTH SO WE CAN MAKE AN INFORMED DECISION!

    Paint department
    Roberta V.

    Could not find a single person to help us.when we finally found an employee and asked him to please page someone, he was very rude. So I asked him again to please page some one. Finally just. Decided to go to another location.

    James H.

    Could be better. Has pretty much what you need. The draw is the traffic in & out of the parking lot is like grand central station. The employees in the place really suck. Really, suck. On one occasion I'm loading my shopping cart in the garden section oh say 6:30pm and the employees decide to close the gates and shopping counter watching me as I roll up to attempt to exit. Only to be told I need to roll my heavy cart into the store that they can't help. Other occasions, I've asked for help in various areas only to be shunned like I'm a leopard. Maybe it's me. No I did take a shower and put some deodorant on today. I know I'm not pretty, but neither are they. This isn't a pickup scene. Oh well... They suck!

    Walking in

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    3 years ago

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