I've spent nearly $1,000 at Millstone Nursery, but after what happened today, I will never…read morereturn--and I strongly warn others to stay away. About three weeks ago, I purchased a tree-form David Austin rose from this nursery for nearly $100. The day I brought it home, I noticed early signs of black spot disease on several leaves. I immediately planted it in a high-quality grow bag, pruned the diseased foliage, and treated it with copper fungicide. I've cared for it meticulously ever since. Despite all efforts, the rose continued to deteriorate--no new growth, no viable buds, and even some grafted stems fell off, clearly indicating structural and physiological issues with the plant. This was not caused by neglect. It was a sick plant from the start. Today I brought it back to the nursery--not to demand, but to request help or even a replacement. What I received was hostility. The owner told me that "bringing back plants like this could kill everything in our nursery," and insisted I take it away immediately. She literally told me "don't bring it inside, take it away, you're going to contaminate us." We were treated as if we were carrying biological weapons, not seeking a fair resolution. When I pointed out that the plant had shown signs of disease almost immediately, I was told "all our plants are guaranteed disease-free," and that any issue must be "your fault, because you planted it." I was also told that unless they had planted the rose for me, they offered no guarantee or support whatsoever. This is not how responsible nurseries treat loyal customers. Even big box stores like Lowe's and Home Depot offer a 1-year plant guarantee--Millstone, by contrast, hides behind a "Final Sale" policy while pushing diseased plants at premium prices, then refuses to take accountability when problems arise. I love gardening. I treat my plants with care, knowledge, and deep respect. I don't expect perfection, but I do expect honesty and basic decency. What I got instead was arrogance, evasion, and disrespect. Avoid this place. They sell expensive plants with no accountability, and if anything goes wrong, they'll blame you. If you value your money, your time, and your dignity--go elsewhere.

In October 2024 I came to Millstone searching for Leyland Cypress for my yard. They had 6 left in…read morestock, and were getting ready for new inventory, so they gave me a discount. They came out the next day and planted them. Charged me $1,200 just for the planting. That is not what we agreed upon and they lowered it a few hundred. Still roughly $2,000 total. The Nursery Manager was extremely rude and confrontational when I suggested she put things in writing instead of installing bushes and then giving me an invoice that was way out of line from what we discussed. Of the 6 bushes, turns out only 4 were Leyland Cypress, the other two appear to be some kind of Cedar. It is April 2025 now and the two Cedars appear to be dying. In my opinion this place is highly overpriced but in that neighborhood they probably get away with it. And now I have two dying bushes to be removed and need to replace them to match. Buyer beware.

Really loved how friendly everyone is here! Nice selection of plants…read more (Bought a Holly sky pencil) A bit tricky getting out of their parking lot but all-in-all a really nice nursery.

They look like they have a really nice selection of outdoor plants. Today I walked in looking for…read morehouse plants... I was not too impressed. I was not greeted and after walking around for 10 seconds an older gentleman pointed me in the direction of the house plants. It was a cluster of them in the middle of the floor. I asked a young sir if he could assist. He told me he was new but he still kindly directed me back to the cluster in the middle of the floor. Maybe when I start to do some outdoor planting I'll stop by but no time soon....

The arborvitae tree to the left started to die immediately after planting. We did everything from…read morewatering daily to plant food but nothing saved it. We spend a lot of money with this nursery and have never returned anything. When I walked up I see 4 employees whom I recognized standing around with their green shirts on, & nobody said hello. I thought this was strange as they saw me waiting. I had a hat on & sweatshirt because we were working in the yard, but I didn't think my attire warranted being ignored. Finally the older gentleman came over & said "we no take that back because it had no water". I hadn't even spoken. I will never return.

Staff always has been very helpful and kind, and they carry great soils and a huge variety of…read moregarden pots and accessories!!! Not to mention how convenient of a location it is!!

Love this place. Tons of selections and variations to choose from. Always friendly with a…read morefamily-owned business culture. High quality products at normal nursery prices, which are better than the large online fast growing tree site. Spend some time here wandering greenhouses and learning about potential purchases prior to making planting or placement mistakes. You won't regret the effort!

1. Locally owned & managed 2. Great service…read more3. Comprehensive selection (ground cover to trees, weed & feed, containers, etc.) 3. Competitive prices.

Finding what I needed was easy and checking out and delivery was smooth…read more Quality of the Black mulch was above average. Stone we bought for edging around landscaping were perfect. Have used these guys before and have always had a good experience

Plentiful inventory of Bermuda and zoysia grass. Fair prices and helpful employees. I'll be back…read morenext year.

I would give 0 stars if I could. Rude, disrespectful, messy and overpriced. Treated the neighbors…read morepoorly and blocked roads. There are other companies with respectable demeanor.

They are simply the best. Absolutely beautiful design and huge plants. Plus an amazing crew of hard…read moreworkers with an eye for detail!! Could not be happier with their work.

I wanted to leave this review to highlighted how amazing natures earth customer service is!…read more I put in an order and had some issue, I called them and they not only apologize but made the mistakes right. I am an incredibly loyal customer, and I can whole heartedly say they have earned a customer for life. I will be purchasing all my garden materials from here.

Natures Earth is unprofessional and down right is an awful place for any of your landscaping needs…read more They do not care about their employee's safety or the safety of their customers. I have witnessed the owner talk to the employees with the most disrespect. They have no respect for their customers and talk to their customers like dirt. The owner and the management are rude and downright arrogant. They get mad at the employees if they go above and beyond to help a customer to make sure the customer is happy. I mean if it was not for the customer there would be no business so you would think the management would appreciate a good worker that went above and beyond not here.

Oh how I love visiting when in Memphis. The interior garden center is full of treasures and must…read morehave adds to any houseplant collection. Outside you will find a vast pottery collection and an amazing collection of trees,shrubs and plants. The staff is so happy and graciously helpful!

Such helpful staff, very organized setup, and events that are worth attending! I'm particularly…read morefond of plant bingo and their outdoor area. I sometimes bring my toddler just to walk around, and it's usually very peaceful.

Extremely rude service every time and never ever open. Baffled they are still in business. Stopped…read moreby there 3 different times trying to just get basic info on mulch pricing and delivery options. I was told to leave twice cause they were closing (before I could even ask questions) and on the third time the guy actually said "I don't work here, but we are closing (?)" and then he actually "shooed" me away with his hands as I was pulling in. Hah can't make that kinda stuff up! Plenty of good landscaping companies at good price points in Germantown. Go elsewhere.

Country Gardens beautiful arrays of flowers plants for your home decor garden design and display…read more Good value good deals Swift and friendly customer service

Scam... Make sure to calculate your ticket before you get to the register. We bought 2 medium and 3…read moresmall pumpkins this week and were shocked when we were charged $70. Didn't realize until we got in the car and looked at the receipt that they charged us $25 extra for a pumpkin we did not get, but they throw away your handwritten ticket right after you pay. Cute place but probably will not be going back. Honest mistake or not, cashiers cannot make that kind of error.