Wish I could give this store zero stars. I've never had a good experience with this store, but have never given a review until now. When calling the store a little over a week ago to find out when my online order that was received would be canceled. I was told I had until the 23rd. today my order was canceled. I immediately called the store and was told there was nothing they could do about it. This included Genetha, who is an assistant manager. Despite the fact that the order was just canceled this morning they refused to do anything to accommodate me once again this just adds onto the other bad service I received, such as 30 minute waits to get curbside pick up, slow or nonexistent customer service within the store, etc. Recommend you pay a few cents extra for your products and go up the street to Lowe's. At least they pick orders, timely, bring your curbside out timely, and don't cancel your orders earlier than they told you on the phone. This Home Depot should be shuttered. read more

worst furniture I've ever bought. the screws didn't line up. I went to Lowe's and bought screws to kinda build the furniture. it's still crap. wobbly and I hate it. thanks! I'll never shop at Home Depot as long as I live. and I've probably bought 100,000 or more from them in the past 20 years. sad. end of an era. I'm all Lowe's now. read more

Great mattress prices. Your gonna have to know what you want without trying it out at the store. I go to other bed only type business and try them there, then buy at Home Depot read more

I shop at this location very often. The employees are extremely knowledgeable and helpful.

I came here to get some wood cut. The staff was very helpful. One guy went out of his way to help me load the wood into my car. I have also had some keys made here and they worked every time! read more

The Home Depot - Nurseries & Gardening Near Me - Jackson, Mississippi

I was told by Home Depot that they were rejecting my first HONEST review of this issue with this vendor so here we go AGAIN!!! On June 1,2021 I ordered this product from THIS vendor on the Home Depo app in good faith & paid for the product. On June 17, 2021 a label was FINALLY generated BUT my product was NEVER recieved by UPS. My order was supposed to arrive on June 24,2021, but it is now July 13,2021 and no products!! Since then I have contacted Home Depo twice over this. The first time Home Depo tried contacting the vendor but got no answer. Supposedly they left a voice mail with my phone number to have the vendor contact me. NO response! So I contact Home Depot to have some satisfaction and get my product. I get an auto generated email saying they are looking into the issue as my response!!! I write the first HONEST review to be told it is rejected because I might drive business away....how is that being HONEST??? Since they won't allow an HONEST review on their website...here I am.... read more

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I go here when I go to the Olive Garden in the front parking lot. To go north when leaving, must drive in front of the strip center and get back on County Line Rd. This store has everything you need in lumber/DIY store. Today, an employee took my list and we went around the store getting everything I needed. It saved so much time! He even custom cut a shade! Did have trouble with the self checkout, it kept saying to put item in the bagging area after I already had. They had to fix it 3 times. They rent trucks and equipment too. read more

The Home Depot - Exterior - Nurseries & Gardening Near Me - Jackson, Mississippi

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Honestly one of the worst Home Depot's I've been to in 4 states. No one seemed to know anything or even want to help. Had to track down 3 or 4 people just to leave frustrated. I even went to the Pro Desk and they knew nothing. I'll be going to Lowe's from here on out read more

Always get what I need at this Home Depot. For the most part every employee has always been very helpful. There has been times there were inexperienced employees that I asked questions and they didn't know the answer. Luckily they were honest and grabbed someone that knew instead of lying. That's big to me. Wish I remembered the employees name. read more

For some reason, even though I spend a lot of time and money here, I'm just not as impressed with them as I am with Lowe's. It seems that the prices are slightly higher, or the quality is slightly off, either way, you aren't getting the best bang for your buck. That said, I have had a great experience with friendly staff here, they keep the store clean, and well stocked. read more

Worst service we've ever encountered !! Husband & I Have personally made 4 trips to stores in area to purchase a piece of Outdoor carpet and been unable to get anywhere because "computer" won't work right (2 stores ? Different cities ?) tried to order from web page and sent to store. Tried the "live chat" who acknowledged product & gave me 2 phones to call. Called numbers & was referred back to local store !! Talked to a department manager this morning who referred us to the "contractors" line. Back to national & got no help. Lowes, Sutherlands & ANYONE else, here we come! Will NEVER use Home Depot again ! read more

Staff are rare and not well informed. However, if you find help, they are courteous.