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Clearwater, FL

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The Home Depot

2.7 (87 reviews)
Open • 6:00 am - 10:00 pm

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Reviews With Photos

Jonathan J.

Terrible service. Ordered a desk on September 22nd. It was supposed to be delivered in 2-3 days and its been 2 weeks now and its been sitting at the store for 2 days but the employee said they cant give it to me until they process it but they are very behind. Doesnt make any sense, if you have my item that i paid for back there you should give it the the already paid customer

Julie is one of those people that can make your day brighter with her cheerful attitude and positive energy!
Mecede A.

Excellent customer service! Happy employees that make customer happy too! Julie is one of those people that can make your day brighter with her cheerful attitude and positive energy! She made our returns fast and efficient and put a smile in our face with her jokes and attitude!

Dave O.

I don't know much about this HD location but it appears to be one of the older stores, entry off Route 19 is awkward and re-entry is clumsy having to transverse several hundreds of yard of competing parking lots to exit on to a side road to access the travel light to turn left. Like all businesses on this coast wearing a mask upon entry is mandatory for now although I have seen a few offenders go unnoticed by the mask police - the mask police is the guy standing at the pulpit at the entrance. He looked like a poor man's greeter but he was quick to point me in the right direction when I asked him where the coaxial cabling was located (just for a reference it's at the beginning of aisle 35) I was hoping to find a quality 25' cable and found they had practically ever size but that (just for future reference they carry 100' - 50' - 15' - 6' and 3') I decided to go with (2) 15' cables and a splicing connector so what should of been about ten bucks cost me twenty-four. The store was well organized and relatively busy, the staff was out and about stocking the shelves getting ready for the holiday weekend. I ran into the kid that pointed me in the right direction and thanked him before heading to the self-checkout. My experience here was pleasant and I was in and out in less than ten minutes which is about how long it took me to exit the parking lot...

The receipt

Here is my receipt. I would rate this store 0 stars if I was allowed to. They went from we can help you to nope call customer service, So I call customer service and they can not locate the receipt in their system bc this home dept messed something up on their half on their systems. Customer service clearly has no training as they say we can help you after you say it's leaking gas and oil because it's blown up and they said just put it on a cart and bring it in The lady was the 3rd register in today on 2/23 at 2:20pm, Then after all that goes well it's gas and over 30 days so we can't take it in here which I expressed off the get go. To top it off the rude lady at customer service had a attitude the entire time and my girlfriend said that's stupid because how are we supposed to run our business if everything is so messed up and said to me we spend over 1100 on this the lady over the counter loudly says "actually it was 850 not one thousand thank you" This is not the first time with this customer service at this home dept being rude and making smart comments but I promise it's the last time out of the tens of thousands of dollars I spend here shopping every week or two getting supply's for my business I will myself and definitely recommend going anywhere but here. They do have great employees that are very helpful with products and making things work that you can't buy but customer service is the huge thing that matters with spending that much money and having to warranty things that you spend the extra money on. Me, my friends, my co workers, my family, and people who sub contract with will no longer be shopping at this home dept and sadly will have to travel further to another location where the systems work right and employees do not buy into your conversation and make you feel bad about a broken item. Luckily for me customer service is working with me and going to email me in a few days to remake the receipt So I can try to get a warranty claim started on my pressure washer ( which was the top of the line highest psi and gpm they offered with a big price tag for a pressure washer )

poster board, turned into sign.

Jacob at Home Depot on Saturday, October 19, 2024 was so helpful. He was knowledgeable about the store and able to help me figure out the best most cost effective method to make-shift a poster board into a sign that would stand up for our community garage sale. I didn't have time to buy sign, but Jacob was smart enough to help me find tools I needed to get the job done. Huge, thx to Jacob!

Wow when I say Larry was the man I mean it. I went in to get some wood cut, had the wrong wood, wrong measurements gotlotsofhelp

Wow when I say Larry was the man I mean it. I went in to get some wood cut, had the wrong wood, wrong measurements and everything. He found me a better wood that was in my price range not only cut it for me help me realize how I was going to build this thing then got me nails and screws and a plastic wrap and told me everything I need to do he was so beyond helpful he definitely needs a raise and be the employer of the month every month this year! it literally fits so perfectly. It was so easy to build. Thanks so much.

So good I ordered a second package.  Sold only at The Home Depot.

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5 years ago

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1 year ago

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10 months ago

I can always find someone to help me. All of their associates are very helpful. Whatever I'm looking for, they have it.

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2 years ago

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6 years ago

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The Home Depot

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1 year ago

Zoe in the paint department was AWESOME! We had lots of questions and she went beyond my expectations to educate and help us! Thank you Zoe!

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6 years ago

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13 years ago

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4 years ago

Pathetic and I work there. Custom shades are a joke. Installer with a bad attitude and can't get a hold of anyone.

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Page 1 of 3

Ask the Community - The Home Depot

Review Highlights - The Home Depot

“I'm a former Lowe's customer but was somewhat put-off by the lack of employees and employee skill knowledge at their Palm Harbor store.”

Mentioned in 3 reviews

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I have not used their landscaping services but the nursery is absolutely stunning w water features…read moreand unusual plants. Almost as good as going to Selby Gardens. Love it here and the staff is very helpful and friendly.

Our experience with Terra Nova, Landscape , and design in Clearwater Florida was not a good one…read moreThey completely missed their first appointment and did not call. We had to call to find out if we had a future appointment. The second appointment they were very late and never called to let us know they were still coming. We had a design project for the backyard and they never even bothered to even set foot in the backyard , measure it , or look at the trees or the shade patterns or the elevations. When we questioned them, they said that we had dogs so that was why they did not go back there. But the dogs are kept in a room in the house and not allowed to run free . the backyard is not fenced so they just had to walk around the house to the backyard to enter In the end, they accused us of being in the wrong somehow and through extensive negotiation, we received half of our deposit back, Owner Mike Linn was smooth and charming in the beginning and was at the end, rude raised his voice to me , and accused us of lying. Which is remarkable since all we wanted was a simple backyard Landscape design. We feel fortunate to have escaped with minimal emotional and financial damage. You might make sure to look at all the reviews because if you go far enough down the list you will see some serious negative situations that have occurred with this company. This is not an opinion. It's a matter of public record . For example AI found a quantity of negative performance reviews in a variety of circumstances for this company .

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Dk Landscaping and Nursery

Dk Landscaping and Nursery

3.9(31 reviews)
10.2 mi
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What a nice place to shop for plants, shrubs and flowers. These folks were very helpful and David…read morewas extremely knowledgable. I know you can shop cheaper at box stores but there is something about people that sell plants that KNOW plants and that weren't just hired to greet you and run a cash register. Bought two palm trees and two plants and was pleased with the price being as good if not better than other small nurseries in the area. I personally prefer a little more service and expertise than cheap when I am making decisions and that's what they offer here. Shrubs, plants and flowers are an investments for your homes curb appeal, I like dealing with someone that wants to help me make the right investments. Thanks David! I'll be back.

BUYER BE WARE On 12/7/21 Chris Walker from DK Farm & Nursery…read morecame out and we reviewed the job together I had multiple things needed to be done. moving, relaying installing new pavers in my back yard, build up side yard with top soil and relaying pavers, trim a hedge, remove 2 over grown Muhly grasses and replace with new 2 Muhly grasses, install a 60' Rubbermaid boarder along beds, remove some yard waste and cut a palm frond that was hitting the roof. I already had the boarder so he instructed me to purchase 6 additional pavers, which l didn't need, and he would supply the grasses and top soil. He was a very personal young man, who assured me that he would personally make sure that the job went right. He sent me an estimate of, $565.64 with only the total for labor without the jobs line itemed out, beyond the pavers. I assumed it was because it was done on his phone it limited him for characters. I realize now that was my mistake, that is give Chris the benefit of the doubt, as we had a long conversation about the project, and how much problems that I was having finding reliable and competent service people/companies. The next day Chris arrived with another young man, who he introduced as Corey and together we went over what the plan was for the boarder and pavers. Right off the bat I knew something was amiss as Chris brought no tools to do the job and used my shovel, sledge hammer, yard clippers, etc., He continually asked me to look at the work and each time I had to come up with suggestions as to what would be better. We came to a stand still as Chris told me he would not remove the dirt that was needed in order to allow the pavers to be recessed into the ground by the board of the patio. Also, he was unable to cut any pavers as he had no tools to do so, to allow for any type of professional finish to the install, see image. Five of the pavers on the pathway along the back yard are not filled in and or not level, so they rock. After 3 or 4 attempts at the side yard install the layout of pavers was finally OK, though the ground was left uneven with multiple small rocks left all over the area. The removal and reinstall of the new grasses were fine. In general, my property was left in a muddy, dis-shoveled mess. During the 2 hours Chris and Corey were here, Corey had continually made glib comments around me. Which I found highly unprofessional for someone on a job site. One of his comments was directed at me personally about my age. I 'm a single older female, and didn't feel comfortable being around the two young men any longer. I was rather confused as to why a service person would be so unprofessional on a job, only to find out that he didn't work for DK but was Chris's personal friend, who is here visiting from Kissimmee. The hedges and fronds were never cut and I didn't bring it up as by this point, I had had enough of Chris and Corey and just wanted them to leave by home. I gave them a check and they left. Beyond the inappropriate comments I was worried that I would be liable for Corey not being a paid employee of DK's if anything were to happen. After they left, I called Chris and told him that I was very unhappy with his work and that he needed to come back and fix it. He wanted to come right back, but I didn't want to have to deal with Corey again so I told him that I would get back to him with other time to come back. I also mentioned about the him not taking care of the hedge or palm frond, he argued with me that that wasn't part of the job as it wasn't listed on the estimate. I pointed out neither was the boarder, or grass install, so how was he able to use the estimate as the point of truth. He became irritated and told me that he did that as a favor, and not part of the job. He did do one thing as gratis, he cut down a small 3 branched planted and placed a couple of pavers for a place for outside trash can. I when back out found even more issues with job, called him back and he wouldn't pick up. I then realized that I was pretty much screwed so I left a message that I canceled the payment and want an adjustment to my bill. The next day I spoke with David Koning the owner the next day, who basically told me that he didn't believe me but Chris that all other labor was a favor i.e., boarder install and install of grasses. I told him that I didn't want Chris back out as he doesn't know what he is doing and I didn't want to have to deal with him and his either lack of knowledge or work ethic again, I would be happy to settled the bill at a reduced payment of $250.00, as I will have to hire someone else to fix the pavers. But he said that I was bound to the signed estimate, also that anyone who showed up to a job was covered under DK and not the home owner and that he was doubtful that I felt intimidated and was just using as an excuse. He told me that there will be legal action if he does receive full payment in 10 days. To be rid of this very unpleasant experience I mailed the full payment and ha

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