Every time i come to home depot in search for something, i am aimlessly walking through the store in search for things i probably don't even need for my project. Today i had the best possible experience a uneducated handy person could have at home depot. The universe sent me Tanner a goated home depot employee. My project idea i explained to Tanner was so vague it was basically non existent. However, Tanner knew exactly where to direct me and showed me all I needed for my cat house project. That man is a wizard in a home depot apron. My cat and I thank you for a pleasant / stress free experience! Will be back again to this home depot. read more

We just purchased new granite kitchen countertops through Home Depot in Butler PA. We love them and are very satisfied. The outside contractor Home Depot uses is extremely organized and professional, and the install was excellent! The only negative was the unprofessionalism of the initial Home Depot representative. This store contact barely made eye contact and answered questions with short responses as if she did not have time for us. We almost walked away immediately. Do not let this initial, one-time contact discourage you. We got quality countertops at a good price with a helpful financing option. read more

Updated to say that home depot replaced the carpet (for the 3rd? time) but we had to pay more for higher quality carpet since the one we originally picked turned out to be garbage. Not happy with how this was all handled but happy to at least have the carpet reinstalled. read more

The associates at the Butler store and many others in the Pittsburgh area work their asses off to help solve people's problems period. There are over +250k products in any given store that range in size, weight, height, etc. Keeping them in stock (so you can buy them) is no easy task either. Everyone should work in retail to see how much work goes into running an operation like this. The seasonally alone is impressive, and they have the best brands compared to any of their competitors. This store should be your first stop every time. Nobody is perfect and everybody makes mistakes. #howdoersgetmoredone read more

Ordered vinyl flooring on their website in early September. Skip ahead a little and now it's October 6th. I've reordered it 3 times and it's came in damaged all three times. I just have to say why advertise a product when in the long run customers can't get the promised product. Poor effort in the departments could be the problem. read more

Home Depot's subcontractors American Carpet installed three rooms of carpet and scrape the paint off of two rooms of trim and off the walls in the third room. The store manager Vic and his assistant manager Debra reiterated the corporate line that they stand behind their contractors. They didn't even want to see the pictures. read more

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This store is completely horrible! I went into purchase a grill this evening at 6:30pm. Finally found someone to help and she was complaining right away about the store and things that had gone wrong. She located grill on top shelf and told me that she had to get someone to help with getting it down, 5 minutes later here comes mutt and Jeff, these two losers look up and say well we can't get that down we do not have a machine available and then proceed to walk away. The sals lady then says to me " I'm sorry sir looks like your not getting your grill today. Then proceeded to complain about being the only one in department. The customer service sucks here!!!!! Are you friggin kidding me that you let me walk out of store when I wanted to buy this item, I am so angry that this could happen and no one even cared. FTP!! read more

I'm at this store quite often most workers seem helpful. I like the service better than lowes

I stopped in here to purchase a gift card. The selection of gift cards was large, and I found what I needed. The cashier was friendly.

Went and bought washer, dryer, and new fridge during Black Friday event. Connie was wonderful. Delivery was scheduled for 12/12. So I skipped a meeting and daughters practice to make sure I was home. 830 pm still no new appliances. Called and spoke to a manager who was going to check on it. No return call! I called delivery company and was told " I don't know why it didn't get delivered! - Not sure when it is coming. ". So no call from delivery company or a return call from manger to tell me. So at 10:00 pm I am pulling all the coolers back into the house and reloading the fridge and freezer. Called manager today in the AM and was told sorry and that the delivery company people must have run out of hours. WTH? I told her that I wanted to cancel my order and the only thing she could say was that I am going to spend more now!!!!! No Blaxk Friday Deals for me!?!?!? HD - you are out $2700 plus a customer. read more

We purchased a stove for my mother and they failed to install for an lp gas home. The installers obviously didn't test as the flames were 4 inches high off the top of the stove dangerous for a 73 old lady. Very dissatisfied ! Vote Lowe's ! read more

I hated this experience I went in to buy an orchid and it broke during the check out and the lady just watched it happen and said "oh well" down right disrespectful I love plants and it ruined my love for it at the time never going there again!!!! read more

The Home Depot - :( - Hardware Stores Near Me - Butler, Pennsylvania

I was here twice in the past 24 hours. Both times, I had someone outright ignore me when I attempted to ask for help. There were employees everywhere but It seems as though they try to avoid customers if they think you're going to ask for assistance. I will give my businesses to Lowes from now on. read more

I'm here alot! They seem to have more of what I'm looking for to fix up the apartments and the price is competitive to other places and the quality is as good or better. I get my plumbing and general repair supplies here read more

horrible customer service experience. jake was extremely rude. asked if I could have some money off for damaged wood. the only reason I was asking is because all the wood was damaged. and he said why would I give you money off. because that is what you do with call lumber it's going to end up on the 70% off cart anyway read more

Just want to say what a dedicated and helpful employee you have with Richard West at the Home Depot Painting Dept. in Butler, PA. He certainly took extra time and effort in helping me to choose my selection of paints and certainly is very knowledgeable. Hats off to a great clerk/employee! WE NEED MORE LIKE HIM. read more