This is a local well stocked store. They have even hard to find items and have outdoor decor in…read moreaddition to their great array hardware items. The staff are very knowledgeable and take as much time as needed to address your need. Great place!

Went to T&M to look at their Stihl products. Talked with Tom and he spent 20 minutes with me…read moreexplaining the positives and negatives of each product and worked with me to figure out what products met my needs. They didn't have the one trimmer in stock but he made it easy to get it from their Bellevue store (who also had everything ready for me as soon as I walked in). This store is always helpful and willing to talk through any projects I have and give me ideas or tips on what and how to do things. There is always someone around to help. You would think being a small store compared to the big box stores their prices would not be as good but for every hit I have compared they are more that competitive and sometimes even cheaper. Regardless, the service is worth it.

It has good service. The staff is friendly and will help you if you need some thing.the store is…read morekind of small and the store hours are kind of weird but it is all around a good place.

was at the mercer hardware,I learned of some really good people leaving. Judy has helped me often…read moretimes putting together classic cars. She does projects and understood that finishing a project takes ingenuity and perseverance to actually be done. Thanks to the folks that helped this community get things done.

Google says you can receive and send packages from this location. Yeah you cannot.employee ignorant…read moreand rude as hell. Lowe's is cheaper and better anyway.

Bought a pair of boots and got 2 left foot boots. as annoying as that already is, I had to call…read more8-10 times before anybody even answered to see if they had the other boot just to be on hold for 15 minutes and basically got told "get fkd" since "nobodies working in apparel we can't do anything for you" (words from the manager) to just come return them which is just annoying, like do your job that's what your paid to do.

Love the store, BUT The Stihl section of the store is mismanaged, do not let them order parts for…read moreyou, it just takes too long! I have been waiting 4 weeks now, C'mon!

Neal's Harness is an Amish-owned store, so it has no website or phone number. I shopped here one…read moretime. The store had two floors of merchandise. I saw a variety of horse equipment (e.g., harnesses, collars, supplements, and hygiene products), tools (e.g., saws and hammers), men's attire (e.g., gloves, boots, hats, belts, and bags), housewares (e.g., pans, canners, cups, and oil lamps), etcetera. The quality of the merchandise looked to be very good. I was most interested in the men's leather belts. The prices seemed OK. The Amish employee kindly thanked me.

amazing place to shop. They will order any size you need if not available in the shopread more

Everything. The staff a the bakery are always so nice and welcoming . The cashiers are very…read morefriendly and helpful.

Oh, where do I begin. First off, the store looks like a sharknado went through it as it is long…read moreoverdue for a renovation. Second, I couldn't find any acne pads. Third, my favorite employees don't work there anymore. I also got kicked out for playing tackle football with my friends over by the meat section. I'm taking my business to the local credit union next time.

These guys really know their stuff! The price I paid was less than what I thought it would be, and…read morethe staff is always friendly. Yes, they are open on Saturday, too !!

Get ready to be lied to and taken for a ride by Randy in the sales department/whole store..... I…read moreplaced and order for a piece of equipment on 7/8/2019 by Randy, he took my credit card info over the phone and told me that it would be at store for pick up by 7/11/2019 or 7/12/2019 and said would call me when in, well on 7/12/2019 I called Ritenour Equipment to speak with Randy to inquire about if my equipment came in, I got shuffled around on the phone for 10 minutes to finally be told that Randy is unavailable and nobody knows anything about my order except Randy, so I was told he will have to call me back, ohhh boy. Randy calls me back about 20 to 30 minutes later to tell me that my order went to another store 85 miles away from me, when it was supposed to be at there store that is only 32 miles away from me, Randy told me sorry, but then he told me either I can go and pick up my equipment there at 85 miles away from me, or I can wait over the weekend and he will personally go and pick it up from the other store and have it in there store Monday morning on 7/15/2019 for me to pick up, I figured ill let Randy go and pick up my equipment over the weekend and pick it up Monday morning on the 7/15/2019, it shouldn't be my responsibility to drive further/spend more gas for there screw up. well now its 7/15/2019 I called Ritenour Equipment to make arrangements to pick up my equipment, well guess what Randy is not available again to take my call, and I get shuffled around on the phone again and was told Randy will have to call me back, really, but this time Randy calls me back in about 10 minutes having a smug laugh to his voice and tells me that my equipment is still at the other store and he was too busy to go pick it up, I then told Randy to cancel my order and I want a full refund to my credit card, then Randy started to have an attitude with me over the phone saying (THAT EQUIPMENT WAS SPECIAL ORDERED FOR YOU) I just said I want a refund and I left it at that...... but wait Randy calls me saying he's having one of his guys going to go and pick it up from the other store now, really, that was supposed to have been done over the weekend, nope I just want my refund, then he calls me again to tell me he will have it shipped to my address, nope refund me, you know the moral to this is (fool me once shame on you, fool me twice shame on me) and now im fighting Ritenour Equipment to get my money back, don't order anything let alone buy anything through this business update: as of 7/17/2019 Randy keeps calling me, basically harassing me now, he called on 7/16/2019 and today 7/17/2019 wanting my full address to ship the equipment to me when I already told him on 7/15/2019 in my previous statement do to there 2xs screw up, to cancel my order and wanted a full refund, he said alright and he will do up the paper work, i can see now that Ritenour Equipment/Randy wants me to pay not only for the equipment but also for there screw up

Went there on Saturday at 1:30. Sign said they were closed for lunch. The door wasn't locked so I…read morewalked in, hopeful that they were back. A woman walked out and asked if I didn't see the sign. She said she didn't realize she hadn't locked the door and told us to come back in 22 minutes. Getting in and out of that plaza isn't easy and I knew I wouldn't be back. Went to the Great Escape and was helped and prices were actually better than Leslie's. I am all for people getting a break at work but really thought we should have been waited on. We won't be back.

I got in my car drove several miles to the store, got there 6 minutes before closing. Walked in ,2…read morepeople working at the counter they said no more water tests today . Very ignorant attitude. What ever happened to customer service let alone the fact you just blew off a customer that has frequented you store for over 20 years, that would have purchased needed chemicals usually around a hundred bucks just to get started. No problem never going back 5 other storse in the area. 0 should be their rating!