I am extremely disappointed with my experience with C & J Buckeye Repair in Girard, Ohio…read more I initially called to ask about the price for a washer diagnostic service. The receptionist seemed irritated, but gave me the pricing information, and I explained that I would call back after speaking with my husband. About five minutes later, I called back to schedule the appointment. The phone rang twice and then went straight to voicemail. I called again two more times, several minutes apart, and each time my call appeared to be declined and sent directly to voicemail. Shortly after my third attempt, I received a text message from an unknown personal cell phone number stating: "Hi there, this is Kristy from Buckeye Appliance Repair. I will not be scheduling new appointments for the next week. Sorry for any inconvenience." What made this situation even more upsetting was that I had my mother called a couple hours later asking for the exact same service and was immediately told they could come out the very next day. The only noticeable difference between our calls was our names (which show on the caller ID). I have a distinctly African American name, while my mother's name is Sandi. I cannot say with certainty what motivated the different treatment, but based on the timing and circumstances, the experience felt discriminatory and deeply uncomfortable. If appointments truly were unavailable, I believe that should have been communicated honestly and professionally over the phone instead of repeatedly declining my calls. I always try to support local businesses in my community, which is why this experience was so disappointing. Unfortunately, because of how I was treated, I would not recommend this business to others.

From the owner: Affordable, quality appliance repair in the Youngstown area. read more

It's been over a year since we last needed Jerry, but we just had the occasion to call him again…read more.. this time it was for our ice maker. Jerry came out right away and fixed the issue very quickly and once again it was a very reasonable cost. He's honest, personable, dependable, and knows his stuff! His prices are very reasonable for the work he does. What could be better? Any time we need an appliance repair, we call Jerry to do the work. Easy as pie.

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Washers & Dryers Service & Repair - Microwave Ovens - Small Appliances

It was a great experience. Alex walked in and said no problem. I was relieved right away. He solved…read moremy microwave problem. Thanks Alex. So easy to talk to. It was like talking to my brother.

Terrible experience. I have a refrigerator which was not working well. Rather than going through…read morethe entire saga, Mr. Appliance has been out more than 5 times to fix this issue. Each time they have never ran a diagnostic, tested circuits or reviewed connections. What they have done each time is called the manufacturer, described the issue, and then waited for the manufacturer to diagnose the problem. The second to the last time, the technician decided it was a defrost coil. He replaced this part. Once he did both icemakers stopped working. The last time a technician came out, he decided the unit was in demonstration mode. He did something, called it a day. The icemakers still don't work. During this process, Mr. Appliance's corporate office sent me a questionnaire. I responded accurately. I received a communication from the office manager, Vicki. Vicki began to berate me for the review. At no time did she say "sorry" or seem to accept any responsibility in any way. She just spoke down to me and was extremely rude and disrespectful suggesting I did something wrong. At this point I will buy a new appliance before I use these people again.

While I'm glad my furnace was replaced, as a new and first time homeowner, I was expecting to get…read morean honest recommendation from the technician. The technician recommended that it was better to get my furnace replaced versus being repaired. Therefore, I did choose to get my furnace replaced because of the technician's recommendation. This appointment was made through my home warranty, and the technician chose to not tell my home warranty that this was the recommendation and told them I made the choice on my own. This is not 100% factual. I feel very used and disappointed in this behavior. Not only this, but having to pay upfront BEFORE the installation of the furnace? And getting charged an extra 200$ that isn't included on the invoice at all? Claiming an "additional fee" and it's not documented on any paper work I have? Not only all of this this, but now our AC unit is "buzzing" any time the furnace is on and this was not an issue before the install. So clearly the installation was not done correctly, and I do not feel comfortable letting this company back anywhere near my home to fix this issue because they are not trustworthy. I feel as though this was done to just complete the job and not to actually help a customer. Just men taking advantage of a new homeowner. While I am only one customer, I hope this review will sway others from here and I will not be working with this company any further and I will not recommend this company to anyone else who needs HVAC assistance.

This is one of the worst contractor i have worked with. What ever you do NEVER PAY HIM UPFRONT. I…read moregot this contractor through Choice Home Warranty. He was suppose to change my 3 ton AC compressor. He demanded upfront payment and 3 months down the line he changed the compressor to a 2.5 ton. The AC was not cooling then i realized it was 2.5 ton instead of 3 ton. Then he brought a 3 ton compressor and tried to install it and broke the existing bracket. I demanded a full refund. He initially said he will refund but never paid me back. I was out of $3500. I filed a complaint with Better Business Bureau, but did not yield any positive result. I complained with the CHOICE HOME WARRANTY and they raised their hand up. So beware if you are dealing with this guy.

Very friendly and helpful people /workers ! They are knowledgeable and efficient. The flooring…read moreinstallation was quick and well done.

I always try to support small business but was very disappointed in the response when trying to…read moreschedule for a measurement. Had the appointment scheduled and got no call when they were late, I had to call inquiring what happened. They were supposed to call me back with additional options to reschedule and that never happened either. I will not say anything negative about their quality because unfortunately the poor communication never allowed me to get to that point. Hopefully they will get better in the future because this lack of communication will certainly cost them business.

They were out to my house 5 times trying to fix a leak in my ice maker. Put in several parts that…read moredid not fix the problem. On the fifth attempt they actually BROKE my ice maker.

My Whirlpool washer is under warranty through Lowes .... Scheduled a service through them to repair…read moremy washer.. Had a date of 9-11 they call me on 9-9 and say I'm calling about your appointment tomorrow!! Um no! I am at work all day that's why my appointment is Friday 9-11... So Friday comes no call! I call them and say I wanted to confirm my appointment for today.. She ask me where I am from I tell her and she says we were out that way yesterday... We are not out that way today!!!! Really!!! I have my email with the repair date!! So I ask her so my appointment is not happening today!? She says no! Okay so I call Lowes back make a complaint and go with a different company! I have a family of four I need my washer!! Beware of this company!!! I would use someone else!

Look, Harbor Freight is generally trash & we all know this. But if you need a tool you're only…read moregoing to use a few times & don't want to break the bank, you could do worse. Also a good place for zip ties, nitrile gloves & the like. The quality of the stuff here seems to have gone up slightly in recent years

The staff is actually pretty helpful most the time only one cash register is running prices of the…read moretools are cheap but the quality is low but for nuts and bolts sandpaper duct tape masking tape why not buy the cheaper stuff