My favorite comfy, fall-to-sleep-watching-TV couch finally gave way (weigh!) to years of abuse from…read moremy habit of using it as a bed. The frame collapsed and the springs, sprung, to the point that there was just a large hole left in the center of the couch, which probably contained preserved remnants of TV Dinners as well as multiple lost cat toys. Jimmy Hoffa may have ended up in there too, but I wasn't brave enough to stick my hand down in it to find out. Other than the planet-sized, devouring Black Hole in the middle of the couch, it was still in pretty good condition. I hated the idea of having to buy a new couch, as well as the fact that the matching furniture was in good condition. I drive by Soft Touch multiple times a day, but wasn't sure if they did repair work like what my couch needed, or if it would be too expensive to bother repairing. Turns out the folks there were super friendly and gave me an up-front estimate of about $300 for the repair. I gave the OK to fix it, as a new replacement for the couch was about $1200 - $1500. I left the couch and in less than a week - Boom!, they called saying it was finished. I picked the couch up and learned they had replaced the main beam which had broken, with a much more stout piece of wood. It should be good for another 10 years of couch-surfing if the cats don't destroy it. I am really happy because I just love my old, comfy couch. I'm not an easy guy to please service wise, but the folks at Soft Touch Furniture really aced this repair. I bought myself a new tool box with the money saved over buying new and repairing it kept the old couch out of a landfill, saving the environment a bit as an added bonus. Sadly, still no word about Hoffa being found, but perhaps like the moldy TV dinner trays, the good folks at Soft Touch just took care of the problem discreetly. My cats however, are convinced their old toys are still hidden in the couch, somewhere, and have no interest in hearing my assurances to the contrary. Their search continues. . .

From the owner: Specializing in: - Furniture Repair & Refinish…read more- Furniture Stores - Leather Goods Repair - Upholsterers - Upholstery Fabrics

We bought a Purple Fountain Weeping Beech, the tree is beautiful and healthy, I didn't even know…read morethey had so much to choose from. The customer service and delivery were excellent ..! I would absolutely recommend them..!

I bought a shrub from patron bros and it lasted not even a month. I planted per the needs for the…read moreplant in a flourishing garden and it died. I called to see if they could replace the shrub and I was told no they don't do give any kind of refund and that I was stuck with a dead shrub. I will take my money to lowes, menards or Home Depot. They obviously care more for there customers and return business. Pretty sad how when you try to shop local and you are given zero customer service. I will make sure to tell everyone about my experience with patron bros.

Always someone to ask. Nice VARIETY OF plumbing,electrical…read more, and "hands on" tools, nails etc. Garden space is big and offers many plants, trees and ornamental fountains for your yard.

Cheap prices but all products are also cheaply made. You get what you pay for…read more When ordering online nothing in the pictures is actually what you will receive. Completely different color items. And their customer service is terrible as well. 2 months to even get a reply from them and their vendors. Save your money and go elsewhere for quality products. ​

I bought a few plants there and found the staff extremely helpful. There was a lady on the lot who…read morehelped me, she was older ( didn't look it) but she loaded that heavy balled and burlap plant into my car. Impressive I have to say. The young lady at the register was very nice. All the plants I got there are so healthy. I will definitely return. When it comes to customer service I find you get what you give.

We are redoing our landscaping with river rocks They have been so accommodating and with the best…read moreprice around. They even squeezed in another delivery of rocks for us at the last minute at the end of day. They have a huge selections of perennial and trees.

Great store to have near you for any type of materials for your home. The employees will go out of…read moretheir way to help you on any repairs that you need. JGF

I'm always treated very well when I have questions in this store in Austintown Ohio. I've never not…read morefound an item I needed for my home and projects there. These things keep me coming back.

Our first stop in Ohio for some reason was a Lowe's. I really had no need to stop in here, but my…read moreDad did. Part of the visit here was for my Dad to pay his bill. While he was doing that, part of my mission was to use this place as a rest stop. While Dad was paying his bill I started to wander around to find the facilities. After being in a car for a bit, and after chugging some sweet tea, I definitely needed this pit stop. Like most Lowe's you have to explore the store in order to find the facilities. Eventually I did stumble upon them. Why do the facilities in Lowe's almost always remind me of a truck stop? Relief was immediate because I wanted to get out of there as the odor was not pleasant.

I'm having a hard time saying that I would give a good recommendation for the Warren store things…read morehave really gone downhill with this store customer service is slow finding somebody to help you is impossible at times and then if you do find them they don't know where anything is cuz they're new dealing with the pro department you're told one thing and they don't follow through they don't do what they say and you have to travel to go get what you ordered just getting ridiculous. This used to be my favorite place to shop for all of my home improvement needs now it's a total headache coming here You end up being here for way longer than expected.