Let me start off by saying I am not mechanically inclined so hardware stores are like going into a…read moredifferent country for me. I had taken my snowblower in to be serviced as when I lived in Ohio it was in storage and last winter here was mild. Prior to taking it in Inhad tried new gas and the electric start...nothing. Luckily I dropped it off Sunday and got it back today. Service was great, price was fair, and they did a great job quickly. One thing to be noted is if you have a repair or need salt - use the back alley.

Sarasnick's Hardware is NOTHING shy of being fantastic. It's…read morethe hardware and tool place to go whenever you need a tool, a snowplow, plumbing or heating supplies. Their selection is really great. The years of expertise and knowledge is a rare find. Have a question... you will receive an educated answer. I highly recommend visiting this store.

This is the best hardware store in Pittsburgh. Hands down. First of all, there are a lot of…read moreemployees so you almost never have to wait for assistance. This also means that someone most likely has the expertise you're looking for. And most importantly, they are all nice and want to help. Just a fantastic business, really well run. A breath of fresh air to be honest.

Needed to repair two window screens. I called in advance to ensure that they provide the service…read moreand they do. I dropped off the window screens and within two hours received a call from them that they had completed the work. So very fast and efficient and a reasonable price.

I have followed Roxanne's Dried Flowers on social media for a while. I was excited to finally get…read moreto see the shop in person. It is very charming and reminded me of the shops I went to in Europe. There are many lovely dried flower arrangements and home decor items. They were having 20% off the entire store and 50% off Christmas items. The pricing is not inexpensive, but as a novice crafter, I appreciate the presentation and quality of the dried flowers. The lavender wreaths are especially amazing. There were quite a few people in the store and it was a bit crowded. The only interaction with the staff was when I made my purchase and both the young ladies were pleasant. I will be in Pittsburgh again in a couple of months and look forward to seeing the spring offerings.

Roxanne's Dried Flowers on the North Side is an absolute hidden gem. The shop is stunningly…read morebeautiful and filled with incredible floral arrangements, unique gifts, and amazing scents that hit you the second you walk through the door. The creative energy in there is so inspiring, and the staff is always warm and helpful whether you're building a custom bouquet or just browsing. It's one of those local shops that you just can't help but fall in love with.

This is a traditional hardware store where there always people who can make fifer expert advice as…read morewell as having an exceptional selection of traditional hardware. They can be trusted!

My favorite hardware store! Pfeifer Hardware and Supply always has exactly what I need, even if I…read moredon't know exactly what I need. The owners and employees are friendly, helpful, know their store and products, and offer great advice--even with my sketchy-at-best descriptions of what I need help with. Can't go wrong with this place. A+ service. Thanks !!

Anytime I come in here it is like they don't want me in their store. When you walk in the staff all…read moreget very nervous. Staff seem to be very eager to tell customers they don't have what they are looking for. It is such a bizarre experience everytime I come here.

Well that's just a wonderful little place for the " Do it yourselfers " out here ! My friend always…read moretook me down there to get those essential repair items !

Right on McKnight, this Michael's is conveniently located and easy to get to!…read more The store was well stocked with products and we could pretty quickly find what we wanted. Awkwardly enough, the restrooms are locked with a combination and you have to wander the store to find an associate to open it for you. With limited employees, it is was definitely inconvenient and when opened, the bathrooms still were not well maintained. No clue why they lock them.. or at least don't have an easier mechanism for gaining entry. The checkout process is definitely improved with the self-service kiosks. I do miss the constant coupon for 40% off a single item that was always on their website. I frequented Michael's a lot more often when I felt like I could get that deal.

I experienced some of the worst customer service in recent memory at this Michaels location, having…read moredriven quite far to ask about their custom framing and get a quote for a very large, unusually shaped poster. My interaction with the sales associate who "helped" me at the framing station started off with me being told that the computer was "acting up" and that therefore I may be out of luck. After the machine somehow sputtered alive, I was then told that there was simply no way I could be given a quote without actually bringing the piece in (I had brought in the measurements I needed, but not what I wanted framed), because "that's how the computer does it." My explanation that I lived far away and that it was not convenient for me to come back had no effect on the associate's attitude. When I then asked whether I could at least get a ballpark estimate (within $20-25), I was told "no" (again, "because of the computer"), and finally, when I explained that I was shopping around at different framers and just needed to get a rough sense of their pricing, the associate just straight-up told me that Michaels "can't guarantee the best pricing"! At this point, I said my good-byes as politely as I could and left the store. It's appalling to me that a customer seeking to purchase such a pricey service -- probably a few hundred dollars at the least -- would be treated this way. I legitimately felt that this Michaels was not only disinterested in my business, but positively hostile to it. I will not be coming back.

I have enjoyed shopping here very much. The staff is knowledgeable and helpful, and they are…read morewilling to take the time to help you find the paint that best suits your project's needs. They are very friendly, and have a beautiful selection of paint. They are much more knowledgeable than the typical Ace Hardware, since they specialize only in paint. I highly recommend!

It seems to be de jure these days of laugh at customers when their request doesn't fit into what a…read morestore sells. That doesn't mean it's in the slightest bit acceptable, and more than a little belittling. Still, it happens a lot, but that doesn't make it OK. Anyway, they didn't have what I wanted, laughed at me, and I left. Not OK. Way to alienate people.

It does get busy, there have been glitches - none of that has to do with the personnel…read more Most of my needs are met at the printing section. Some times you have to wait. So what? You will get the same attention when it's your turn. Maybe Corporate might update or get more than one of each type printer, laminator, photo-transfer machines. Maybe Corporate might train more employees to use such machines. Those who do work there know what they're doing, know it may take time and show you the first print out to see if it's pleasing to you and them. That kind of commitment is hard to find, especially in a national chain.

Awful. I bought one item and was charged three times due to their register " timing out" according…read moreto the cashier. Well it was not timing out. I was charged three times! Then the manager told me it would only show up as once and that's not true. He had no idea how further help me and truly didn't seem to care at all. I'll never go back to this store-ever again!