I often buy an ice-cream from the Hive on the Quay and they are lovely. However I recently visited the restuarant at lunch time for a sandwich and a drink and I was extremely disapointed. We waited 15 minutes at a table, I then went and ordered at the counter as no one came to us. When our food arrived, we then had to wait for our cutlery etc. No communication with any of the staff was offered. I ordered lemon chicken on brown crusty baquette, quite simple. The chicken on it I would not have given to a dog. It was just gristle, fat and sinew from the leg. Not a trace of chicken breast in lemon mayonaisse as I expected. I picked it off and ate the bread and the few strands of "garnish"! We never complain but my husband decided it was too bad not to. The chicken was taken away and we waited more than 10 minutes for someone to offer an apology, none came. We then approached the manager who offered and apology and a free dessert, we had to decline as we had to leave. We were given a £5 voucher to use on our next visit. So it looks as if I will not benefit from it as it is highly unlikely I will ever visit there again. read more