I would never entrust this place with the care of my child.
Over the course of two consecutive days, my 6-year-old son was hit in the face with a dodgeball during camp. I completely understand that accidents happen and that kids get hurt while playing sports. We have had our children involved in sports since they were 3 years old, and we fully expect bumps and bruises.
What is unacceptable is how the situation was handled.
At no point did anyone call us, and the coach never mentioned that our son had been hit in the face. My son did tell the staff that he got hurt, yet no one offered him basic care or informed us about the incident when I picked him up. I only learned what happened because my son told me himself. Instead, they left it up to a 6-year-old to communicate what he needed. He's the youngest child there and, like many young children, he wanted to be tough in front of the older kids. Expecting a 1st-grader to recognize, communicate, and advocate for his own medical needs is simply not appropriate.
For more than $250 a week for only a few hours of daily care, I expected the staff to take some initiative. Something as simple as offering ice or notifying a parent should be standard practice.
What was even more disappointing was the owner's response. Rather than expressing concern or apologizing, I was told that because my son "didn't ask for anything," they didn't offer him anything. There was no acknowledgment that the situation could have been handled better, no commitment to improve their procedures, and ZERO empathy. Instead, the owner seemed offended that I raised the concern and told me my reaction was unfair.
This review is not about a child getting hurt. It's about the complete lack of responsibility, care, and accountability shown afterward. When parents leave their children in your care, they trust you to look after them--not to rely on a 6-year-old to decide when he needs help.
Based on our experience, I cannot recommend this academy to any parent looking for a place that prioritizes the safety and well-being of young children. read more