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The Herban Doula

5.0 (1 review)

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6 years ago

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Chattanooga Imaging Downtown

Chattanooga Imaging Downtown

3.0(4 reviews)
7.4 km

I just went In for my first mammography. The facility is very nice and clean. The registration was…read moresuper quick and the girl was very friendly. We didn't have to wait - like not at all. Amy was technician performing my test. She was training a girl named Erin. She asked to make sure I'd be comfortable with that. They were both so nice. The room is very dark and I'm visually impaired. She took time explaining exactly what was happening and the clear face shield so I didn't smash my face. I was a tiny bit nervous but it was so quick. They were both very knowledgeable and kind. Made a quick pit stop on the way out - bathroom was spotless too. They even had deodorant available. (I packed mine). The waiting area is nice with hgtv and coffee. Very pleasant 25 minute experience.

Management and scheduling. I was charged a $50 no show fee when in fact I did show up and they made…read morea mistake and didn't schedule the correct procedure. They wanted to reschedule and charge me an additional $225 copay. That was unreasonable since it was their mistake. I left without rescheduling.I spoke with Bo Guffey, the Director of Operations and he pulled the recorded phone call when I scheduled and confirmed that I did in fact request the correct procedure but he thought that both the scheduler and I should share responsibility. He spoke with Sue Teeter the COO who agreed with him to not waive the fee. This was not the first bad experience I've had with this company. NEVER AGAIN!

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Chattanooga Imaging Downtown - Our Downtown Chattanooga location at 440 North Holtzclaw Ave.  Chattanooga Imaging Downtown.

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Our Downtown Chattanooga location at 440 North Holtzclaw Ave. Chattanooga Imaging Downtown.

AFC Urgent Care Chattanooga - Conveniently located on Gunbarrel Rd.

AFC Urgent Care Chattanooga

3.0(28 reviews)
6.3 km

I entered a previous review that, although I correctly gave them 5 stars,even I couldn't decipher…read moremy message! The company representative asked for clarification but I just now saw it. I apologize but I don't know what I was trying to say. In fact, to a person... the care I received that day was excellent! Everyone was patient and kind and very understanding, unlike me. When I went in I hadn't eaten in days, so nauseous! severely dehydrated, salvatory gland infection, bladder infection, fever and talking out of my head! I was not an easy patient! I argued with the doctor which would have been ok if I were right. But I wasn't right. I would use their services again in a heartbeat! A sincere thank you to all who cared for me that day! Sorry it took so long to clear this up!

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

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AFC Urgent Care Chattanooga - AFC Urgent Care see's patients 6 months and up

AFC Urgent Care see's patients 6 months and up

AFC Urgent Care Chattanooga - Receive high quality care from a qualified and caring physician, every time.

Receive high quality care from a qualified and caring physician, every time.

AFC Urgent Care Chattanooga - Pediatrics

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Pediatrics

The Herban Doula - doulas - Updated October 2026

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