Master Skin Therapist Sonja Barkhouse is who I see monthly for various services, and she always…read moredoes a great job! She gives clear direction, example: lie down on stomach for the back treatment. She explains each step, telling me the lotions, nail treatments, etc she's using. She professional, detail oriented, friendly and expert. The folks at reception are professional, detail oriented and friendly, too.

Ruined my hair right before my sisters wedding and yearbook photos. I received a barber other then…read morethe one I had booked because of scheduling complications that I should've been informed of earlier and ended up with a less experienced barber who didn't care about how I wanted my hair and chose what to do on their own. Staff was incredibly unhelpful and tried to play it off acting like it wasn't a big deal.

This place is absolutely a scam and I have to crawl out of my bed at 2am to write this review…read morebecause I am FURIOUS. I asked for layers for my hair and this is what I got. Seriously tho, my dog can chew my hair better than this. The lady certainly didn't have any skills and I doubt that they are even trained, and yet the owner claims that they are professional Korean haircut. LOL. She barely speaks English, it's extremely difficult to communicate. I saw the reviews on Google and decided to go, but now that I'm reading it thru, most of the five stars looks suspicious. This place has NO SERVICE, NO SKILLS, and NO INTEGRITY. I will NEVER EVER go to this place again and none of you should, if you don't wanna waste your almost $70 for nothing :) I wrote this on google, complained to the people who work there, but I still get no apologies till this day. They DO NOT care!

Had a consult for a protein smoothing treatment for my grey hair. I was assured everything would be…read morefine. The day on my treatment, my hair turned neon yellow and they tired to fix it with a toner. I left the salon with green hair and zero compensation! I obviously didn't pay one red penny. It took me 3 years to grow my hair out to grey and they ruined it in one go. I paid 250 dollars for another salon to fix their mistake and now my hair is no longer grey. And they don't' even care! I will never recommend this salon. They are completely incompetent.

I feel compelled to remove a Remedy Spa star based on my experiences here in the last 6 months…read more What with being a pretty big fan of this spa when it initially opened I was (evidently) one of the first people to end up on the spam list. I remember why I had initially forked over my contact details to RS and it was because they occasionally have open house events where you can try products and even receive free (micro session) services like paraffin treatments. Uhh, free spa services!? Show me the dotted line! Several months later I did however start to notice that I was receiving multiple promotional offers/month in my email as well as being sent junk mail in snail mail version! Haughtily, I informed RS that I wanted to receive no more junk and yet somehow still receive the occasional email... At least the paper waste has stopped... I guess? My second gripe with RS was over an encounter I had in late July. I even booked this 50% off wax session from Vancouver, weeks in advance... I was THAT pumped about being back to the land of reasonably priced lady services! Upon arriving, I had an extremely awkward conversation with my esthetician about what *type* of service I would be getting. Trying to cajole someone into ripping MORE hair from between your legs is, I assure you, uncomfortable even for an extrovert. Perhaps you have had this happen before? Where you have been inadvertently booked into a smaller time window than your desired service will take? The real crux in all of this was that whomever I had booked with had not asked which service I wanted and what ultimately came to light was that my wax lady had NEVER DONE A FULL BIKINI WAX BEFORE. She was therefor too nervous to try on me (hey, me too once I found this out!) and I ended up paying for and leaving with a) not the service I had wanted and b) a rather crooked and sloppy job upon at home inspection. To be fair, we've all started new jobs before and I guess there's no school for bikini waxing with faux hippy bush dummies to practice on but come on... I hope my next experience at Remedy is more customer oriented! I will for sure be clarifying repeatedly in future which service I want as well as requesting a more experienced wax-er.

I climbed the steps reluctantly. I'm always a little hesitant to go eye places that seem like…read morenests, perched at the top of a slew of stairs. When I reached the tastefully designed landing, the smell of warm citrus was like a veil, calming me instantaneously and giving me the desire to be fully pampered. I entered into the small space and was greeted by sunlight and shelves of properly placed products. The lady at the desk was on the tele, so I grabbed a pamphlet and perused the skin care goodies. While reaching for the price list, I noticed an assortment of alcohol bottles and martini glasses - I was wooed right then and there into wanting a Sex & the City moment to call my own. The Farmhouse Fresh products looked sassy and sweet, with yummy smells and gorgeous packaging. There was a foot treatment called the Honey Heel Glaze, selling for $24, which looked like a lovely product. Remedy also carries OPI nail products and a variety of other soothing and rejuvenating luxury items to make your epidermis glow! I loved the look and feel of this place and was glad I opted to head up the stairs to check this place out. The smell alone is enough to calm even the most wound-up of souls, and should be a service in itself. I adore this Facial Bar and would love to have a treatment here.

I adore Antoinette's, after driving by many times a coworker recommended this spa and I am so happy…read moreshe did. Antoinette is a complete sweetheart and made me feel like I had known her forever the 1st time I was in. I have only ever had 1 pedicure, which was really good, affordable and we had allot of fun picking colours. She really took her time with the treatment and my feet felt brand new afterwards. Antoinette's is also a perfect place to pick up nail polish, I have a bit of a problem with buying polish (I can't stop) and she has one of the best prices in the city for OPI.

Me and a group of co-workers came here a week ago based on the good yelp reviews and we deeply…read moreregret that decision. We wanted a manicure and pedicure done as a treat to ourselves but left disappointed. One friend decided on classic French gel nails while the other decided on French gel nails with black tips, while I just wanted gel nails with some polish over it (as I have no nails). Although the lady who did our nails was really nice, the only one that turned out well was my friend who got the regular French gel nails. The one who got the gel nails with black tips didn't get any tips, it was just gel nails with some black polish on the tips of it, it didn't look very good. My nails were by far the worst though. They weren't flat for some reason, and if you look at my finger from a side angle they look like I have some french gel nail bubble. My cuticles weren't pushed back and my gel nails also weren't on my whole nail. It looked like I had like 3 weeks of nail grow out leaving the place. At the last minute after hearing they do eyelash extensions my friend decided to get those while me and my other friend got a pedicure. Our pedicure consisted of a woman cutting our toe nails and putting nail polish on them. She didn't file anything at all. My friend got eye lash extensions which looked fantastic when she left, but they all fell out within a few days. It came to like $70 which would be good if the end result was a nice looking manicure and pedicure. We all concluded a few days later that we wish we said something about how much we hated our nails but a) we were afraid to look like bitches and b) the ladies who did our nails were so nice. Oh well, I'm saying it now on yelp. I will not be back.

Great cut and color by Sima and price was cheaper than many salons. Also, the location was very…read moreconvenient for me in Clayton Park. Highly recommend.

The location is very convenient for anyone that lives in the Regency Park Drive neighborhood of…read moreClayton Park. The salon has about four chairs for hair services and a private room for the esthetician. We booked three appointments for nail services which were reasonably priced, although the online price list is out of date. As demonstrated by numerous certifications hung on the wall Alayne, the esthetician, has many years of experience in the business. Alayne was very kind and accommodated the three of us in her room so we could chat and served us coffee/tea. The space is simple but spotless and provides all standard OPI nail products and relaxing spa music.

If I could give a 10 STAR review I would. It was my second treatment and I was blown away yet…read moreagain by Hawa. From the moment you step into the room, the essential oil smell wraps itself around you like a hug. It's NOT a facial - it's an experience for those who need to step back and do some serious self care! Hawa does an incredible facial, however, it's all the little things she does on top of the facial that make you feel completely pampered, like the green juice, orange slices, little chocolate treats, specialty tea and the arm and hand massage. She also offers something on the way out of the door so you feel as special walking out as you did walking in. This amazing entrepreneur is hands down the best and she deserves all the business she can get. I will be back again and again!

From the owner: At Keita Beauty, we specialize in holistic skincare services designed for all skin types, offering…read morea luxurious personalized experience in an inclusive environment. We offer: Facials, Advanced Clinical Facials, Lymphatic Drainage, Facial Sculpting, and Intimate Skin Brightening

If you are AMAB and going here for laser facial hair removal, DONT. They are not knowledgeable in…read moretrans care. They use the same power laser and it is literally torture (if you are AFAB I'm sure it didn't hurt at all). I had two sessions, cried after both, and thought I would have to give up on this. The pain was so intense I can't overstate it. I do have coarse hair (and a lot of it) so maybe if you don't have much facial hair, but still. They are clearly tuned to the finer hair of AFAB, which is fine, but I had no idea this level of pain isn't normal. Go to a place that *has* electrolysis, but don't actually get electrolysis to start (one I switched to is Sunswirl in darmouth) they are much more medical and actually understand different hair types. Not only was the prep work more throughout (making sure it's shaved close enough, cleaned, etc) but the pain was actually tolerable. They will actually respond to how painful it is for you, and adjust. Oh ya, the price is also insane. The other place I'm at is *less* *without* any discount (less than dermaenvy's 50% discount for gender care) and they do also have some discount for gender care on packages of 3+

Friendly staff, SO MANY TREATMENT OPTIONS! If you haven't tried before, I highly recommend you doread more

The staff is so incredible! Very knowledgeable about the products in the store and give great…read morequality honest advice and recommendations. The staff doesn't hover or act intrusive but are available when you need them or seem stumped and are happy to stay with you as much as possible to be as helpful as possible, time willing but are never too far if you require further assistance. The staff are kind, friendly and not pushy. If you're going into Sephora, you're not going to look around, you're there for a purpose and reason. That was a wonderful shopping experience, exactly as I've come to expect when I walk through the entrance and leave with my cute stripped bag or three and I of course will be back. I'm a customer but I always feel welcomed and comfortable in the store and with the staff. They actually all seem to enjoy working there as it shows in their customer service and sales approach. Thank you Halifax Shopping Centre Sephora location in Halifax, Nova Scotia. You're staff and store are always on my list to visit when I go to the mall. Huge happy customer hugs and I hope you all continue to keep that extra sparkle you have. It's my birthday month, I just turned 44 and as a loyal customer and loyalty points member, I happily left with my yearly birthday present from the company! Thank you, AA

Long story but helpful if you have time to read. I want to warn everyone…read more I have been Rouge for many years and happy with all of my purchases since until April 10, 2024. I placed an order online in total of $428 for delivery on April 7 at 1am. It said delivery by April 11. On April 7 at 6am, the very first thing I did after I woke up was I chatted with their customer to ask them hold off my package for 2 days while it's still in the warehouse or if they could switch to a pickup order because I would be on vacation with my family that I haven't met for 4 years until April 12. They said "No". They couldn't do anything to stop it. They kept suggesting me having someone to watch the package when I told them already I had no one nearby. They were absolutely a terrible listener. We lived in a townhouse by street and there is no safe spot to put the package at all. I don't know my neighbor or anyone nearby that I could ask to keep the package for me since we just moved there. They said only way I could do is to contact the carrier company myself once it's shipped to ask them to hold it. Okay, fine, once the package was shipped. Status " Awaiting for carrier pickup". It was by TForce Logistics, then I asked Sephora for TForce contact details but when I gave TForce a call, turned out it was TForce Freight which they never ever do delivery for Sephora and they said they have been called a lot from misunderstanding. I was just shocked!! Sephora doesn't know their own people! OMG!! I called again still got a wrong phone number. Anyway, I got TForce correct number eventually but this logistics company is Very bad. They don't know what they're doing. They couldn't pull up the tracking number that Sephora gave. When I asked if they would usually call receivers before delivery or not, they said they wouldn't know until they could pull up the tracking number. They have very low rate on Google. People have bad experience with them. However, Sephora choose to just use the cheapest carrier to save themselves and offer pain to their customers. I was on the phone with Sephora and TForce on my vacation back and forth for more than 4 hours and my request still didn't get done. I was very upset and worried and this matter literally ruined my good time with my family. Sephora third customer service that I called said TForce wouldn't be able to pull up the tracking number until they receive the package from Sephora. I called Sephora again and couldn't hold my tears because I was so worried that my package would get stolen while I was away. The last customer service I spoke with on that day asked me to choose if I wanted a refund or delaying they shipment. I said refund and I would return all the products to the store if it doesn't get lost because I just wanted to get done with this order. She asked me to call back when the status changes to "Delivered" and they would proceed the refund. On April 9 at 6pm, I noticed that the status had been changed to "Picked up by carrier". I thought, okay, now TForce should be able to pull up the tracking number and hold it for me. On April 10, I called Tforce again at 7am to hold it. They said they couldn't because it's already on the way. The only way they could do is to put a note for the driver to read and hold off. Sure enough, my package was delivered at my front door at 8:30am without any phone call from them. I called Sephora according to her instructions and it was picked up by a more senior customer service. I was devastated that they would not be responsible for any loss or stolen package. It's there, then it's there. And there would be no refund. She said no one would promise me that and it was just that they would try to delay the shipment. I tried to explain that I was offered for 2 solutions which was either refund or postponing the shipment. If I knew that there wouldn't be a refund, I would have picked postponing the shipment instead. I asked her if it's my fault and begged for empathy but her response was "Is there anything else I can do for you?". I was just in a Big Big shocked moment. Basically she said that I was lying. I challenge Sephora here to go listen to our conversation and tell me if that customer service used the word "try" or not. It was a FIRM solution she gave to me!! Before excusing someone or protecting your own people, look at yourself first. Everyone, there is no room from Sephora for emergencies or mistakes or changes once you place an order for delivery. I would like to tell my story to everyone at the loudest voice so that no one has to suffer like me. I will still shop at Sephora because I need Dr Dennis products otherwise i would say bye to Sephora forever. I tried my best to be responsible for my order but no help from Sephora at all. Heartless and poor communications within. Their free delivery is useless and very risky. I would never buy anything for delivery from Sephora ever again.

Been a Client of Anna's since she worked at Top Cuts before going out on her own! Longer than I can…read moreremember! Always pleased with the results......

Anna of Anna's Hair Salon knows what she's doing! I feel so fortunate, she's the one who always…read moreworks on me. Reliable, excellent quality work, friendly, welcoming, professional. Has been successfully strengthening my senior citizen hair. Botanicals, Nutriplenish, loved that I'd been using Aveda's Moss until I switched to Nutriplenish. Gives high quality hair cuts, providing style I want. Absolutely appropriately advised me to no longer get permanent waves. Reception is always welcoming, professional!