I have been using this practice for years and have always found the vets to be a dedicated team…read more They are always caring and are the only true 24 vets because they have a nurse with the pets in their care 24 hours a day. They have invested a lot in first rate equipment to diagnose and treat the animal's problem and if you want the best for your pet this is the place to go.

I have taken all my animals to oakbeck vets and they are totally proffesional in every aspect of…read moretheir care.I am relocating very shortly but will not be changing my vets unless its for emergency only.I trust their decisions and recommendations.I know they will never let my pets suffer unessesary pain or discomfort. Recently they saved my siameese cats life and will be forever in there debt.thanks from the bottom of my heart.

Sadly this week we lost our beloved cat SUKI, we believe that between us we gave her every…read moreopportunity to stay with us but it was not to be. On behalf of my family we would like to thank you for the professional care provided by you. As bills mounted up it was a pleasant surprise to get a revised bill which was less than we had anticipated. The lovely card with her paw prints on made us all cry. It was a lovely touch and we thank you all.

My 8 month old puppy died alone, in a cage at this practice…read more After ringing the emergency, out of hours vet 3 times he finally agreed to come out to the surgery to see our puppy at approximately 1.30 in the morning. After various tests (heart beat, temperature etc) we were told the puppy would have to stay in overnight in what (I thought at the time) was their capable hands. Steven took blood tests etc then at 4am left him alone (I presume on a drip) in a cage. When the nurse came in the following morning Frank had passed away and was lying in blood from his mouth and bottom. He must have wondered why we abandoned him to suffer alone and ultimately to die alone. Graham has tried to make amends for Frank's treatment by paying for his cremation, sending flowers and covering the insurance excess but nothing will bring my puppy back or take away my grief or guilt that I left him there to die alone. I would never recommend this veterinary practice to anybody and 1 star is an extravagant gesture.