1. The Hardwood Flooring Pros

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The Hardwood Flooring Pros

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Floor refinishing

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8 months ago

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Bryce A.

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Giant Carpet One Floor & Home - New floor!

Giant Carpet One Floor & Home

(25 reviews)

I've used them twice, but this was over the course of the last 15 years and both services were like…read more12 years apart, so it's hard to say. What I do remember about the first time was that I shopped and price checked a lot of carpet people (and I mean, like, a lot) and these guys were consistently better on all fronts. So, when I had to get new carpet in a new place more recently, I decided to forgo all the shopping and just go with them again. If it ain't broke, as they say. Go home with who brung ya, as they say. I just needed carpet on one level, and it was a pretty straightforward job. Once again I found their selection to be pretty wide and they were able to arrange installers somewhat quickly. While the installers weren't as gentle this time (there was a lot of rubbing on the new and freshly painted floorboards, the carpet is tight, and well laid. I wish they had cleaned up a little better before they left, but I did eventually get it all vacuumed and squared away. I was much more enamored the first time around, but I didn't have an awful experience more recently. I may go shop again just to see what the Yelpers are saying should I need carpet in the future, but they were competent and fairly priced so I don't have major complaints.

What started as a promising partnership with Chris Sutton at Carpet Giant in February 2024…read moreunfortunately ended in broken promises, questionable craftsmanship, and disappointing accountability. We paid for KILZ throughout our home, yet installation day arrived with seemingly no communication about the product we had already paid for. The carpet turned out well, but the laminate flooring? Let's just say a plastic sippy cup poses a serious threat! Exposed nail holes, visible adhesive marks, and finishing work that appeared Mickey Moused together. Plenty of promises, poor preparation, and precious little pride in the finished product. After countless attempts to address our concerns, we were left with more frustration than solutions. We spent years saving for improvements to our forever home, not to spend our time repairing someone else's workmanship. At the end of the day, perfection isn't the expectation. Professionalism is. Money can be earned again. Time cannot. Unfortunately, a major thumbs down from us. Horrible service would not even consider helping us. He hired someone to do our floor, but yet want to fix the issues with the flooring at all., Colleen and Bruce Beck

The Hardwood Flooring Pros - flooring - Updated October 2026

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