I'm an out of state landlord and have used Jeremy twice in a span of a week. One for plumbing maintenance and the other for an emergency plumbing leak. I can't say anything negative about the quality of work. I believe he knows what he is doing and that he cares about his work. Unfortunately I had to deduct one star for value and another for lack of communication.
I was hoping to save some money by using an independent and unlicensed handyman but I found that the pricing to be pretty close or more than licensed contractors. For instance, $675 to replace 4 stop valves...there's no value here. The second star deduction comes down to communication. When I asked how much per stop valve replacement, it was $150 each. So I was expecting $600 total. He failed to say that was for labor only.
The second time I had to use Jeremy was for an emergency. I called several plumbers to come stop the leak but they were all too busy so Jeremy got there first. He stopped the leak inside the wall, replaced a t-joint, replaced the drywall and trim, painted, ect. So he did the job and it looks good from the pictures. However, after he stopped the leak, I was unable to get an estimate from him on the damage remediation & repair. If he was able to communicate to me how much I was looking at in total cost of repair, I would have paid him for the demo and stopping the leak and then went through insurance to get a licensed contactor and would have actually SAVED money since his pricing was more than my deductible.
For these reasons, I won't be able to use Jeremy again for any of my properties. To be clear, this isn't about the quality of work. Just make sure you get a clear and written estimate upfront for parts and labor and of course shop around if you have the time. read more