A year and a half ago I found myself in the role of Trustee of a good friend's Trust upon his…read morepassing. Included in the estate were two homes, his personal home of many years in Kensington, and a rental home in Berkeley. Both needed some updating. I started my search for a real estate agent by noticing the companies that were already selling in both neighborhoods. Then I went to the firm's website and reviewed the credentials listed for their various agents to develop a short list. I interviewed several real estate agents before settling on Tracy Palma at Sotheby's. I could not be happier at that choice. We tackled the Kensington home first because of the red tape involved in selling what had been a rental home in Berkeley. Tracy's knowledge of the aesthetic appeal of the market was very helpful in thinking about what would be needed to most efficiently market the property. In addition, she is very well connected and was able to bring in experienced contractors and design experts to come up with a renovation plan, and then the proper people to execute it. All along she oversaw the project and provided progress reports. When the time came, she brought in an excellent stager to ready the home for showing. It had been many years since I had either sold, or bought, a single-family home. Tracy came up with a marketing plan that was not what I expected but turned out to be perfect. The actual marketing went smoothly and exactly as she had planned resulting in multiple over list offers with only two weeks on the market. Throughout Tracy was superb on communicating each and every development. Once the Kensington home was sold and the tenant was out of the Berkeley home Tracy brought her design team to work on a plan for that one. When a neighbor reached out to see if the home was going to be for sale Tracy came up with recommendations for an "as is" sale and quite literally within a week that home was sold to an all-cash buyer without the need to do any upgrade and renovation work. I'm confident that the "as is" price exceeded the net that I would have gotten after putting a couple of months work and several hundred thousand dollars into improvements. The long and short is that through these two quite different experiences I have come to regard Tracy as an excellent representative whether one is selling or buying a home in the Bay Area. I add the buying part because a big part of being an excellent representative for sellers is understanding the buyer's perspective. Larry Luckham

Tracy was AMAZING!! She had my house updated, renovated and sold in less than 2 months. It sold…read morethe day it listed for way over asking price. She then helped me purchase a new home in less than 3 weeks after the sale of the original home... She walked me through each step of the renovation, selling and purchasing process; even being a witness to the signing with the notary! I was completely at ease throughout the process because of her vast knowledge and experience. She worked tirelessly day and night and responded immediately to any questions or concerns. She even took time to speak with my daughter (who is entering real estate school) about where to go and how to obtain a license. She always went above and beyond what was needed or expected! I cannot even put into words how highly I recommend her!

I heard about Mischa through one of my closest friends who bought a house a few years ago. My wife…read moreand I had been saving up and had talked to a few agents that we had met through Zillow but we never really felt like they had our best interest in mind. Working with Mischa has been fantastic! After these last couple of months she has become part of the family. Her knowledge of East Bay neighborhoods, history, local codes, and housing trends has been a valuable gift. Mischa has been flexible, responsive, and patient enough in dealing with our incessant questions and anxieties. What I can't say enough about is her empathy in working with us, 2 people with no generational wealth to speak on, who work at non profits, trying to raise our daughter in a crazy political climate, a pandemic, and housing costs that would normally price out people like us. Mischa helped us get into a dream house in San Leandro at a price we didn't think was possible. This was only done with her network of contacts. We were able to seal the deal on a house before it went on the market, where we would definitely have been outbid on. During the closing process, Mischa was great at yelling at the lender and helping us navigate escrow and contractors. We highly recommend you call her right now if you are looking to buy or sell a house or condo here in the East Bay. You won't have a better agent looking out for you and yours.

We are so lucky we found Mischa as our real estate agent. In a few short months, Mischa helped my…read morehusband and me find and buy a home in East Bay, San Francisco. As first time home owners, we needed a lot of extra guidance and support. From our first consultation, Mischa began addressing our questions and concerns in such a courteous way. In a market where every moment counts, Mischa was quick to respond and helped us stay ahead of the game. When we finally found a house we liked, we had only a matter of hours to tour and make an offer. This was the first offer on a house we'd ever made, and we got it! Without such a quick turnaround time, we'd have never have scored our dream house in Pleasant Hill. So thank you, Mischa! Mischa has an extraordinary attention to detail. She read all the contracts and pinpointed key details that we might have otherwise overlooked. We felt confident making such a large purchase with Mischa. We are so glad that Mischa was always ten steps ahead in the home buying process, and we would highly recommend her to anyone in need of a knowledgeable, professional and honest real estate agent.

We had an outstanding experience working with Anja Plowright and her team. From start to finish,…read moreAnja was professional, thoughtful, and incredibly attentive to every detail. She guided us through the entire process with clarity and confidence, always making sure nothing was overlooked. Her dedication and expertise truly stood out, she handled everything seamlessly and made what could have been a stressful process feel smooth and well-managed. Most importantly, she delivered exceptional results, selling our home in a timely manner. We are deeply grateful for her support and would highly recommend Anja and her team to anyone looking for a top-tier real estate professional.

Anja's depth of experience really came through in our home search. She has been doing this for a…read morelong time, and it showed in how she helped us carefully weigh the pros and cons of each property. Her approach was very practical and focused, which made it easier to see past the noise and zero in on the homes that actually made sense for us. Anja also brought in an agent who is to the process, and we appreciated the extra energy and perspective she added as a team. Between the two of them, we always felt supported -- they were just a phone call away whenever we needed them, even after closing when a few post-purchase administrative issues came up. Because of their guidance and availability, the process was efficient: we only had to make one offer on the home that was truly right for our family. We'd highly recommend working with them if you're looking for seasoned expertise combined with attentive support.

SCAM. This property management is a scam…read more My close friend leased an apartment from them and they scammed her into paying extra rent after her lease had already ended. Despite giving verbal notice that she would not be renewing her lease, they continued to harass her and charged her an extra month of rent because the person she gave notice to "couldn't remember". They also hung up on her and are not answering any of her calls which is extremely unprofessional. I do not recommend this place at all. They will scam you and make your life miserable.

I would avoid ERI at all costs. The staff are wildly unprofessional and unwilling to work with you…read morein the slightest. Despite giving them notice of my intended move out date, they still insisted that I must pay an additional 2 weeks of rent. When trying to resolve the matter, I was yelled at, hung up on, and fully ignored. Overall, a terrible terrible experience that I would not wish on my worst enemy.

contacted many times to the office , can't get anyone answer the phone. I guess the owner is…read moreretiring or something?

My husband and I purchased our home in Southwest Berkeley in December 2013 with the great help of…read moreAnne and Josh Keller. Despite the fact that we were new to the Bay Area (we moved to SF from Washington, DC in Jan. 2013), and despite the insanely competitive housing market, we were able to find an absolutely wonderful place (within our budget!) in just a few months. Buying a house is not easy, and there are many issues, small and large, that can put a wrench in your plans. But working with Anne and Josh made it as painless as possible! They are a husband/wife team that works seamlessly together. We first met Josh at an open house, and we were impressed with his honest, candid insight into the area we were looking (North Oakland/Berkeley). Likewise, Anne's straightforward candor is very refreshing. Josh has extensive contracting experience, and he worked with us on a few different houses to get us estimates of renovation costs, what was possible (and what wasn't worth it), and also provided us with great insight into each microhood. Anne handled a lot of the paperwork and financial aspects, and she patiently walked us through every aspect, from sewer lateral compliance, disclosures, legal jargon, etc. etc. Both Anne and Josh were always accessible by email, phone, or text. We didn't feel at any time that we "slipped through the cracks" or that we were the only ones doing any legwork. They also gave us a lot of advice on the quirks of the local real estate market. We thought that because we had previously bought a house in Arlington, Virginia, we wouldn't need a realtor. But after working with Anne and Josh we realized that we avoided a TON of headaches and learned sooo much. I really feel like they educated us, as well as kept us boosted so we maintained optimistic but realistic expectations. After we bought our house, they made sure to help us with warranties, taxes, insurance, etc. -- things that would have been overwhelming all at once without them. All in all, Anne and Josh are a great team!!

Recently my husband and I purchased a home in Oakland. We went through 3 different agents before…read morewe went with June Iwasaki. Please let me boast on how well our purchase went. We went through a short sale and from what I am familiar with, Short Sales tend to take a long time. June promised us a 45-day turn around and we were in home two days after the previous owner left, which was exactly 42 days after we put in our offer. My husband and I highly recommend June because of her extensive knowledge and years of experience behind her. I have been through purchases before and was always promised many things from turn around times to new appliances after the purchase. I must tell you that everything June offered, she delivered and we couldn't be more happier with our new home. If you are looking for an agent, I must insist on June because of her experience and delivered promises. Please let me know if you have any specific questions, I would love to help!

This is a review for Laura as a real estate agent, but also as a solid human being. She helped me…read morepurchase a house that my mother had found a block away from the house I was born in. Although it was 10 years ago, the experience was quite memorable for me, I had worked with another agent before her that didn't even compare. The house was in pretty good shape, but after the inspections, Laura was able to negotiate 10%+ off of the accepted price due to the need for a sewer lateral upgrade and some foundation work. She really had my best interest in mind and I don't take for granted her integrity, and her absolute passion for what she does. Anyone would be lucky to utilize her expertise in the field, and to be blessed by her overall good spirit and energy. If I ever decided to sell, she would be my go to with absolutely no hesitation or reservations. I hope you are well Miss Laura, I send you all the best from Berzerkeley, keep kickin' butt in all your endeavors me lady. *Insert heart emoji here.

Laura is that one in a million agents and people that you always dream of finding. She truly takes…read morecare of every detail and actually finds a way to make the extremely stressful real estate process fun! I can't give enough stars or accolades - you will be blessed to work with her and highly regretful if you choose otherwise.

We had an excellent experience with Daniel and his team. We received quick and informed answers to…read moreall our questions. His advice about the value of staging and the market helped us make good decisions. We sold our townhouse in Oakland in 30 days. His team provided great assistance in our significant downsizing effort which made the process far less anxiety producing. We highly recommend the Stea Group.

Daniel and his crew know the local market. Prep and staging received positive reviews from all…read morefriends and relatives that we shared photo updates with. Communication and follow-up was excellent. The sale and settlement was fast as predicted.

We recently sold our apartment in Emeryville. Due to the market conditions for the loft style…read moreapartments and multiple units for sale in the same complex that was not easy nor straightforward process. Tomaj was a great help with his creativity and tenacity to get the deal done. We highly appreciate his effort and I would wholeheartedly recommend his services to others!

I love my new home! It took some time to find, but it was worth the wait. Tomaj stuck with the…read moresearch and went out of his way to help me with getting inspections and estimates on a couple different properties.