AHHHH so let me preface this by saying home-buying in the Bay Area is awful. If you are buying a home in the Bay Area, you both (1) have more money than anyone should; yet (2) will somehow feel like you don't have anywhere near enough. And you will have to make decisions about home, family, and community that are shaped by and, in turn, contribute to problematic socio-political conditions, all in the context of a random and unforgiving real estate market where you somehow feel like both oppressor and oppressed.
That all said, the BEST PART BY FAR of our home-buying experience was Mischa. She is an incredible real estate agent and an incredible human being.
On the agent front, Mischa is unendingly patient, supportive, and strategic. I kid you not, we took three years to buy a house -- we gave up in the middle, moved back to Texas, then came back 10 months later when we missed the Bay more than we ever thought we would. She stayed in touch the whole time, when there was no ostensible benefit to her from doing so -- she is just NICE. She helped us as we bumbled around, saying we had to live in Berkeley or Albany, ok let's try Oakland, oh wait what about San Mateo, and then all of a sudden and totally out of nowhere maybe the Excelsior in SF, and finally (where I think we should have been looking the whole time) El Cerrito. She never gave up on us, or made us feel pressured or insecure or idiotic (even though we were). I've seen my friends deal with real estate agents who start putting on the pressure tactics after just a month or two, and we felt so lucky that we were working with someone that seemed only to care about our happiness and well-being.
Mischa also knows A TON about the East Bay -- about the neighborhoods and what shaped them, the houses, the schools, the agents, the previous owners, the families down the street, the building codes, the inspectors, the banks, and so on. Her wealth of knowledge helped us navigate what otherwise would have been a completely incomprehensible puzzle, and to feel like we had the information to make bids we would be happy about, whatever the outcome ended up being.
Finally, as a human being, she's just remarkable. She's smart, funny, observant, and good with toddlers that try to take her keys. She's an incredibly hard worker, attentive, and insightful. And she's loyal to her clients. As kind as she is, when she felt like someone was messing around with us or treating us unfairly or that they just needed a push, she would advocate for us like a fierce (yet principled) mama bear.
We miss our weekends with Mischa now that we're happily settled into our home -- but we hope to have her and her family over for dinner soon? Mischa, do you read these things? I'll send you an email soon!
Good luck, all. And also: https://ssir.org/articles/entry/creating_affordable_housing_opportunities_means_talking_equity read more