My wife and I engaged Helen Nicholas and Christine Cheng to represent us as Sellers after we watched them sell our neighbor's house 5 doors up the street in the Montclair district of the Oakland Hills. We saw them supervise work to be done, staging, and a successful sale. There were some issues with the house that had to be addressed, which Helen and Christine supervised getting fixed. When we asked for a reference, our neighbors gave them a 5-star rating!
Our experience was exemplary as well. Helen and Cristine are a great team, and the way they work is that you as the Seller and they as the Broker are a larger unified Team. We interviewed several brokers/agents for comparison, and they were the best at clearly outlining the desirable attributes of our house and how to position us to compete in the market, especially during this challenging 2020-2021 year!
Their communication with us was consistent and grounding. They never oversold any situation, and they were quite skilled at managing our expectations depending on the circumstance. And they can laugh at themselves, no easy feat!
Helen Nicholas is an expert in the Oakland Hills market (as a resident) and Christine Cheng (also an Oakland resident) is an expert in social media marketing and marketing analysis, so their partnership is exponentially powerful. They are very HANDS ON with your property, they can handle anything that comes up. We left town after our listing and they handled several little glitches without us ever feeling stress.
Above all in any agent relationship is a feeling of integrity. Helen and Christine are honest and reliable. They are extremely proficient as negotiators, fair and ethical. You can rest easy during your transaction journey whether as a Seller or a Buyer! read more