I can't recommend Katelyn highly enough! My pug Sophie is a typical pug in that she hates to have…read moreher feet touched, so it was very difficult every time I needed to get her nails trimmed. She would cry and squirm and work herself into a tizzy, in part because the prior groomer I took her to had no patience with my pug, which more often than not, resulted in bleeding nails and a traumatized little dog. I did some research and was fortunate enough to find Katelyn's Beauty Pawlor. She is so patient, gentle and kind, and no matter how much Sophie squawks, Katelyn never raises her voice and is very careful to ensure that Sophie is safe and comfortable,and her nails perfectly trimmed. What used to be a traumatic dreaded event before taking Sophie to Katelyn's grooming facility is now so much more calm. Sophie now no longer hyperventilates and I don't need to worry about bleeding nails and irritable groomers with no patience. I'm so thankful we have this amazing and gentle professional to go to now. Also a shout-out for the young gentleman groomer who works with Katelyn. He is also an amazing professional and you can see how much they both love animals. I so appreciate them for their care of Sophie!

Katelyn, Matt and team are amazing! They take their time and really are the dog whisperers. I've…read morebeen to other places and my pup came home with uneven fur, shaking like a leaf and overall traumatized. Now, my pup feels safe, looks adorable and is happy. She doesn't even cry when I leave her there and she's an anxious little Yorkie. We wouldn't go anywhere else.

Awesome service! Would highly recommend…read more My dog came out sparking clean and white nails were trimmed at a good length. Everyone happy

If I could give 10 stars I would! Alex and her team are what groomers should strive to be. They…read moretruly take such great care of the dogs they are grooming. My 96lb lab gets "the works" here. We left our previous groomer who would always clip his quik which left my dog with some nervous feelings about getting his toes done. So he still shakes when he gets there but gets comfortable so quickly! The whole team is so gentle with him.

We have a Chihuahua that hates getting her nails clipped. I think I get more nervous than Zoey. She…read morereally does a great job, fast and Zoey is fine after. LOL

We have been going to Diana for many years and she is great, our fur babies have all loved going…read more I would not think of going anywhere else. Paws n Claws is very clean and also has great parking, and of course Diana is very knowledgeable and helpful. we have yorkies but also have had another long haired dog in the past.

I just went to see Laura with a foster dog of mine. This dog was in desperate need of a grooming…read morebut is very anxious and fearful. Laura was so patient and gentle. We weren't able to do as much as we wanted - my boy was a little stressed - but Laura patiently trimmed where we could and more importantly bathed the boy!!! He now smells like lavender - which is a 180 from where he started!!!! Thank you Laura!!!!!!

After many positive experiences, we were saddened to find scratches and small cuts on our beloved…read moredog after our last visit. I thought we had built up enough trust whereas this groomer would have told us. My dog will never experience this mistreatment again

Alex and Cassidy were wonderful. They arrived on time and my dog immediately fell in love with…read morethem. It was so convenient having him bathed and trimmed at our house without the hassle of having to coordinate pick-ups and drop-offs. Added bonus, my dog looked as handsome as ever. 100% will use them again!

From the owner: We travel to your home to give your pup a spa day! No hassle of bringing them to a shop! We are…read morecurrently not accepting new large medium-long hair dogs! We do not service cats! (All appointments over 15 miles from Barrington will have a travel fee)

I have been using Coastal Canine since their opening and have not been disappointed. I am greeted…read morewith smiles, the staff is accommodating, with a "we will make it work" attitude and transparency. I have watched my dog grow leaps and bounds in the time they have been at Coastal Canine. Example, I have been trying to teach one of my dogs how to play with a ball to no avail. Now he not only knows how to play with one but also understands commands that go along with it. Witnessing his progression from a shy dog with no interest or understanding, to him just run around with a ball in his mouth, then to have him drop it on command, and now he is bringing the ball back to me. What I like the most about Coastal is how they operate. I toured the facility before bringing my dogs in. They explained their philosophy with me - the intent to make the dogs (customers) happy and safe could not have come through more clearly. When I was shown how playgroups are organized and managed, I was sold. Dogs are placed in small groups, not so much by size but by temperament and compatibility. And they rotate play time, so dogs aren't running around for 10 hours straight. I love that my dogs have a safe place of their own to retreat to, grab some water and take a breath. (Which sounds like how my dogs operate at home. They run around and play, tire out, grab water, nap for a bit and then they are at it again.) For me, the thought of letting 25+ dogs run free is a set up for disaster. I know my small dog is not keen on puppies or large dogs. I can't imagine letting her lose in a yard with dogs she is fearful of. My dogs come home happy, not exhausted and dead to the world. Again, to me, this is a sign of a successful day. As Coastal Canine grew, I asked for another tour to see the changes and how they operate. Again the staff was more than accommodating, very proud to show me how my dogs spend their days. One last note: I wanted to see how my dogs do when they are separate, so I dropped just one for a day of play, telling the front desk why. Picking him up I was given a note from the staff that had been with him, detailing my dog's day, his behavior and thoughts on my "experiment." Utterly unexpected and extremely grateful.

I was horrified when Sara began badmouthing the facility when we made a boarding reservation for…read moreThanksgiving, and suggesting that we could pay her less for taking my dog to her house for the holiday weekend. Previously we have felt confident in this facility, but we will not be returning. I've asked for a refund on my ten day boarding package, but I don't expect to get it.

I took my two dogs to The Barking Dog to be boarded for their first time for three days. I called…read moreonce a day to check in and everyone said they were doing well but there were no videos being posted which concerned me. After I called they did post one that included my pups but I had been told that there would be one a day and the video had only a single clip of them. My dogs come from a shelter and I needed to know that they were getting out to play with other dogs and people and not just being cooped up in their 'condo'. When I picked them up they gave me a report on how they did in the pool and during playtime with a picture on each and they had been given a free bath so they smelled great. I understand that videos are a pain to post but that was my big hang up. I was upset when I arrived because I didn't even know for sure whether or not they had been given bedding. I was never shown where they were actually going to stay after it was set up and the other dogs I saw during the tour either had their own bedding or did not have much. I would take my dogs here again only on the contingency that videos would actually be posted and I had verification that they were given bedding. Otherwise, I would have absolutely brought bedding rather than just two measly blankets if I knew that might be the case. My dogs are so precious to me and I just needed a little bit more reassurance without feeling like there was some dishonesty happening. A place like The Barking Dog is difficult to maintain and dog hair is a pain to clean. I am very grateful for all the work the staff does and the time they take to ensure they get exercise and socialization. Thank you for taking care of Emmie and Myson. I hope that if there is a next time things can be a little more cut and dry.

My dog stayed here for four nights and unfortunately came home covered in feces and urine. He is…read moreonly four months old and, when we booked his stay, we specifically communicated that he needed to be fed breakfast, lunch, and dinner. According to his Paw Report, he was only fed five times during his entire four-night stay. He should have been fed approximately 15 times. The amount of food that was returned to us made it very clear that he had not been fed anywhere near what we had provided or instructed. As a four-month-old puppy, this was extremely upsetting to see. Unfortunately, that was not the only concerning issue. My parents' two intact male dogs stayed at the facility during the same period. One came home with extremely inflamed and infected testicles. I understand that this is a sensitive detail, but it is important to mention because this is actually the second time this has happened to one of their dogs after staying at this facility. The first occurrence was earlier this year, and we initially assumed it was an isolated incident. After it happened again, we became much more concerned. We do not know the cause, and I don't want to speculate, but we have questions about the cleaning products or whether floors and surfaces are being allowed to fully dry before dogs are put back into the area. Both my parents and I attempted to contact the facility to speak with a manager and simply understand what happened. I spoke with a gentleman, I believe his name was Tyler, for quite some time and made it very clear that I was not looking to cause an issue. I simply wanted answers and an explanation. I was told that a manager would contact me the following day. No one ever did. My parents also attempted to follow up and were unable to get answers. Our veterinarian actually recommended that we share our experience because of the infection. What makes this particularly frustrating is that the concerns started from the beginning, with the number of add-ons and packages presented when booking and deciding what level of care your dog receives. It felt like the focus was on upselling services rather than making sure the basic needs of the dogs were being met. I would never feel comfortable boarding my dog here again. Four nights should not result in a four-month-old puppy coming home covered in urine and feces and apparently receiving only a fraction of the food he was supposed to receive. Combined with the lack of communication and the medical issue involving my parents' dogs, this experience has completely destroyed our trust in the facility.

***Looks like she's closed the shop*** I hope she's…read morere-opened elsewhere and sees this update. If you moved let me know, Id come to your new place! I've brought Cookie here a couple times now. Each time with short or no notice. They are cheerful on the phone and in person, & they take care of Cookie's nails super quick! By the time Cookie realizes she's been "traumatized" by the nail clippers, she's all done & chomping on a treat. She gives a full body wag both going in and coming out of the shop, I can't recommend them any higher! We will keep bringing our business here! Thanks!!!

I stopped bringing my dogs here for numerous reasons. Half the time they weren't open for the…read morescheduled appointment and I had to wait in the parking lot- with the other customers for someone to arrive. I also got fed up bringing my dogs in for an 8:30 appointment and not having them done till after 3:00 pm. The last time was 5:30 pm! I don't want my dogs crated for an entire day! At the same time she would take walk in appointments! What the heck! Not a positive experience, to say the least

Such a great business! We have been going to Earthwise since they opened. I can't recommend them…read moreenough. Penny is so very knowledgeable about pet nutrition and helpful in providing so many high quality brands with a variety of sizes in each brand. She will even call the brand representative if you need specific information about ingredients. One of my Cavaliers was diagnosed with kidney disease and needed a low protein diet. Penny was able to speak to several brand reps and suggest the best food for my dog. In addition to food, treats, holistic products and toys, Earthwise offers top notch grooming services. Michelle is not only talented and so patient but also very empathetic. When one of my other Cavaliers was nearing his last days due to CHF, Michelle was so kind to see him as being groomed was one of Jacob's favorite activities. He always looked forward to the special attention and was never happier then when he was showing off his fresh cut. Michelle treated Jacob with such gentle kindness, knowing it would be the last time he got to enjoy being groomed. I have recommended Earthwise to many friends. The personalized treatment you receive make you feel like you and your fur babies are family.

Just picked up Pluto and he looked so handsome! Hannah did a great job. She took her time and was…read morevery thorough. Will absolutely bring him back. Thank you Hannah and Earthwise!