Four-tunately, I was able to receive help again from the team at Oaks a fourth time…read more Considering my preferences, Adam thoughtfully proposed several approaches for resizing an antique ring, although from our prior collaborations, I know by now that whatever Adam thinks will work best, to simply yield to it and just let him work his magic: in this case, he deftly Ozempic-sized down an antique ring several sizes while preserving the ring's original shoulders and even the hallmarks inside the shank. But even more than the wonderful end result, it is--and always has been for me--the overall Oaks experience that is unmatched elsewhere. To do small things with great love is Oaks' way, and I hope their goodness will continue to inspire others, myself included, to also give our 110% in life.

I've given OAK Jewelry a five-star because their customer service is superior. The jeweler…read morerepaired my watch with a new battery within minutes. Since I wanted to treat myself, I was shown a watch within my price by the cheery customer service rep. I will definitely be back and will recommend them to friends of mine.

I love coming here to get my jewelry fixed and they always hook it up!! Mike is the best! Always…read moreget a bang for your buck !

This place has serious issues with pricing transparency and customer treatment…read more I agreed to a verbal price for a bracelet repair and cleaning. When I received the receipt, the total was $5 higher than what was discussed. When I asked about the increase, the owner responded aggressively and said it was "tax," even though tax was never mentioned beforehand and prices were not posted. I stated that the pricing felt unfair and decided to leave. As I was exiting, an employee followed me out, physically shoved me out the door, and continued yelling profanities and insulting me in public. The situation escalated unnecessarily and was humiliating. Disagreements over pricing happen, but no customer should ever be threatened, followed, or touched. The lack of transparency and professionalism here is unacceptable. I strongly recommend going elsewhere.

i really like joyeria alvarez and the owners are really nice and I really love the gold 10/10read more

the owners of this store saved me from losing $2100 in a money transfer scheme. if you want or…read moreneed anything even remotely close to what they offer go in and buy it. their tiny wonderful business needs your support. the owners are the best !!

Kevin is polite and professional and my pieces turned out perfect. 10/10. would 100% recommend.read more

I came here to get my helix and nose pierced and it was a really great experience. They are…read moreefficient and have great hospitality. My little sister got her ears pierced here as well, she has a very low pain tolerance. After getting her ears pierced she had to take a moment to collect herself lol it was a bit embarrassing for us HOWEVER they were all very kind and assured us it was okay and to take our time. They did not rush us whatsoever and asked if she needed anything in the meanwhile. I've been back here 3 times since and my experience continues to be a 5 star experience. Both in the old and new location.

I found Underhill Studio a couple of years ago and I haven't gone to anyone else since! Jackie is…read moresuch a pleasure to work with and has helped me with ring sizings, bracelet shortening, and setting tightening. Her work is outstanding and she is incredibly knowledgeable about her craft. She works efficiently and charges fairly and I visit her about two to three times a year for various projects. I highly recommend Jackie at Underhill Studio!

I brought three pairs of sterling silver earrings to be polished. When I mentioned to John that I…read morewould be donating them to a fundraising auction, after hearing about the cause he donated a pair of beautiful enameled earrings. His enamel work is gorgeous.

Very helpful on the repair of an old ring. i would recommend them for any jewelry repair. They…read morealso have a selection of jewelry for sale.

Great local jewelry store, Amber is very knowledgeable in helping you in your purchase. They offer…read moregreat jewelry repair.

THEY ARE THE BEST!! after a frustrating couple of days being turned away at various "pawn shops", i…read moredecided to try one last place. im SO glad i did, i am a customer for life. i came in today with a small bin full of miscellaneous jewelry, nothing crazy fancy- and a lot of pieces that needed to be tested. the entire team was SO warm and friendly when they welcomed me in. but i have to say, sabrine was the star of the show. she told me how much she loved looking through collections like that and got to work. as she sorted through my items, i looked at all the beautiful (and very reasonably priced) items they had for sale, so many amazing treasures!! early on in my transaction, sabrine asked me about the gold colored pieces i had, and i told her that someone at a different pawn shop the other day said there was not any gold. sabrine offered to re test them, and told me she found a couple pieces of gold. THAT was a huge trust-earning moment for me, she could have easily pocketed them as copper/brass, but was very honest. she checked in with me throughout the process, but i was content browsing and chatting with the other employees/customers, everyone was truly so nice. when sabrine told me my offer, i was so, so, so happy i almost cried- it was amazing and SO fair. sabrine was SO thorough, yet efficient with the help of other team members. she sorted through hundreds of pieces of jewelry in about an hour, and i walked out with more cash than i anticipated. THANK YOU SABRINE & granters!!!!!!

This Place USED TO BE COOL PLACE..... I go there was I was…read more16-17 yrs old now I'm 45... went there to pawn a Ring, they said $60 I was DUMB FOUNDED.. so I went to 2 other places just to see if they was right or wrong.... this was like 1 month ago, Gold was still high, first place 1 month ago in oakland $950 .. second place last week sept 18th 2025 in oakland was $980... daimond ring wrap in 14k ... Granter Pawn Shop FAIL BIG TIME. Think I was stupid or something ...PLEASE DO YOUR RESEARCH BEFORE YOU SAY SOMETHING STUPID LIKE $60 SMH SMH WHAT A JOKE

I Had A Very Unsavory! Treatment From Elderly Asian Man!…read moreThat Works There On Sundays. All Other Staff There Are Extremely Generous! Except That Older Man That ooks To Be around 75+ Harassed Me while Shopping! While Embarrassing The Sale Clerk! Tom! I am Considering Not Going There Anymore To eave My valuable Cash There.

Get ready to go on the biggest crystal treasure hunt of your life !!!!!!!…read more I spent about 5 hours here today literally crawling on my hands and knees with a flashlight. Search high, search low, search deep and take your time as your new crystal energy awaits. Don't rush or you just might walk by the greatest treasure on earth. There is a little something for everyone here. And an awesome place for gifts. I met Susan at a local gem show in Santa Rosa at her Lucky Handicraft booth. I can not imagine doing business with anyone else and knew that I must see her 2 stores. Go full or pack snacks because this can be an all day event. Thankfully they have a bathroom for you to use. Susan has always been so generous with me. She is very patient with me and I really like her as a person. The other staff members are very helpful. They do an excellent job of packing up your order and handling it with care. From pocket rocks to statement pieces this store has it all and it's easy to go nuts in here. Impulse control, which, I had none today......LOL They have a larger store in San Pablo and I visited both locations today. No one will beat her prices, selection or legendary deals. I can't wait to come back. This place is a must

I went into the store to check out the silver coins. They didn't have as many as the last time I…read morewent there. But the salesman showed me the ones that were there . His name is Moh. He was very helpful and experienced. I picked three of the coins for a good price. I'd like to express my experience by saying Moh is alright in my book!!

Great customer service. They know what they are doing and offer a fair price for gold.read more

It's wonderful to walk into a jewelry shop for the first time and feel comfortable, not pressured,…read moreand have someone to help you. Imagine that! This store has a wide selection of styles, and unfortunately (!), much of it was the sort of classy, well-made jewelry that I love. Maury Woulf, the owner, has an uncanny ability to know what will look good on you. I was wearing no jewelry that day and he knew what color of metal and which colors of gems would look good on me. He chose a few pieces that were spot on. I had a bad case of jewelry want! I found out they could re-string and re-design some of my beaded necklaces. They do repairs. I'll be able to get a lot of pieces fixed and back in circulation. They have new and vintage jewelry and watches. I would trust them with my most treasured pieces. Two thumbs up! Way up!

My Mothers favorite jewelry store on railroad early 1960 and mine as well just love everything…read more about them ,,, but since I move to Oakland I had not a chance to go ,,but I'm going this week for sure to buy something for my self and in need of a few repairs THE BEST