I love coming here to get my jewelry fixed and they always hook it up!! Mike is the best! Always get a bang for your buck ! read more

H Bee Jewelry - Rolex - Jewelry Near Me - San Pablo, California

This place has serious issues with pricing transparency and customer treatment. I agreed to a verbal price for a bracelet repair and cleaning. When I received the receipt, the total was $5 higher than what was discussed. When I asked about the increase, the owner responded aggressively and said it was "tax," even though tax was never mentioned beforehand and prices were not posted. I stated that the pricing felt unfair and decided to leave. As I was exiting, an employee followed me out, physically shoved me out the door, and continued yelling profanities and insulting me in public. The situation escalated unnecessarily and was humiliating. Disagreements over pricing happen, but no customer should ever be threatened, followed, or touched. The lack of transparency and professionalism here is unacceptable. I strongly recommend going elsewhere. read more

Horrible place was scammed for 495 dollars for a 50 dollar watch. Don't make business here these people would scam you!! read more

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Walk in and talk to two different people who tell you to talk to someone else. Ok. Why are you at the front? Then the main person is swamped from people picking up orders. So I'm there waiting. More people come in and get helped before me. I just walked in for an appraisal and walked out with nothing but frustration. Go here if you want your time wasted. read more

I've been dealing with HB jewelry for a couple of decades now . Mike is the guy . He can make fix repair any piece of jewelry you have or can imagine you want. read more

This is one of the best spots to get jewelry hands down you won't be disappointed! Great quality and customer service.

Went in looking for some earings and they hooked it up for me! Was happy with the service, ill be back soon.

This is the worst jeweler in the bay I've been waiting 2 whole weeks for my grills to get fixed Alr paid and everything it's almost like if your not spending big bucks you don't mean shit I would never return and I do not recommend this piece of shit place i think the owner ifykyk who the owner is I think his ass on some drugs or some mf this is not a business! read more

The female owner is mad rude...Went to inquiry a quote on a necklace cuz my friend got her daughter a necklace from there and it was beautiful so I went to ask ?'s & told her I will be back...this bitch go say...YEAH RIGHT..excuse me and then she got quite I told her I heard yo rude ass...sooo me and money said FU and walked out..never go spend my hard working money to help rude ass owners with attitude read more

I know this is a small jewelry shop and I didn't expect 5 star service as I was just picking up an order for my niece but come on. A simple greeting or "I'll be right with you" goes a long way. First I was standing at the front door blocked in by the security gate. You can clearly see me im a big girl. No one let me in until someone outside of the store told me that I have to yell at them to open the door. After coming in I stood behind 4 other customers that was being helped. No one acknowledged me or told me I would be helped soon. One of the guys finally asked me if I needed help. I told him I was just picking up a order for my niece. He gave me the order and I paid with a credit card. After I paid I was waiting for a receipt. I assumed he was grabbing it because after I paid he didn't say anything. No thank you. No have a nice day. Nothing. After about 5min of him walking around behind the counter I asked him if I was going to get a receipt. He said oh yeah no problem. I left and will never go back. They are rude and need some lessons in customer service. I know its a family owned shop but great service goes a long way no matter how small your business is. read more

UNPROFESSIONAL AND BAD BUSINESS! I came in and dealt with LACE, I brought a piece of jewelry that I wanted extended to this location, on the 19th I ONLY did the service with this jeweler because he promised he would have it done by Saturday / Sunday morning the latest , as I needed it before I left the country on the night of the 22nd. I payed the $100 deposit, and $200 on Zelle on the 21st when he said it was done, after I payed the $200 he stopped responding after I called and texted tons of times. And I did not receive my piece before I left the country. It's been one week later and LACE, nor the shop hasn't reached out and said ANYTHING I did receive the peice today after going in the shop, where a lady gave it to me and apologized for Lace's service . but it did not even matter anymore as I needed to give it to somebody in the other country. Super unprofessional and disappointed. read more

The owner of this jewelry store the lady who helped me was extremely rude and unprofessional. She threw my jewelry and spoke to me with a very disrespectful attitude. I was shocked by how poorly I was treated. If this is how they treat their customers, I would never trust them with anything valuable again. I do not recommend this place at all. To make things worse, my friend came with me and was treated poorly too, just because he wasn't dressed up. Thankfully, we decided to take our business elsewhere and cashed out at Sam's Jewelers. read more

Came in looking for a birthday gift for my husband and Mike went out of his way to help. Amazing customer service definitely coming back.

I came to just look at some jewelry and this young man named Jose helped me out and I ended up getting a necklace with a pendant very helpful. Very good customer service. I love it Here, will be coming back. read more

Get everything you need with a one stop with my man Mike. Super chill, humble and will get you right. Get quoted on custom pieces with baguettes. Have a piece you want to mend? Mike has your back! You wont be dissapointed read more

The people were very friendly. and their work was good. and they knew what they were doing

All in all i love this place and i will 100% will comeback for future jewelry needs as well repairs thank you guys! Sent by timdajeweler thank you Tim as well ! read more

H Bee Jewelry - They fixed my pendant! I had 1 loose diamond that fell and they restore it back for me! Thank you guys! - Jewelry Near Me - San Pablo, California

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This family business is very racist towards black people. I came in to ask for a specific type of chain, sadly they didn't but wanted to browse for something else, the lady who worked there just kept following me around and just got in front of me and said "Well? What you want?" in a rude tone. The son ended up helping me with my questions and still got a couple silver chains but had to have the lady to be the cashier. Once she checked me out, I thanked her only for her to just point at the door and say "Yeah, bye, get out". But everyone else, was a kind tone coming from her and staff. read more

Got my gold earring made into an L shaped pendant. Very satisfied & quick turn around time. They charged me $50 which I thought was a fair price. The jewelry designer guy was very patient in helping me decide on my choice of pendant. read more

H Bee Jewelry - L pendant made from my gold earring 02.23.23 - Jewelry Near Me - San Pablo, California

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Please don't come here these people are scammers!!!! And STEAL YOUR JEWELRY i took my broken necklace here. A Chinese lady said it would be 20 and that it should be done in 10 mins so I waited in my car. Came back and a Chinese man helped me he gave me my chain back and it was not the same half of it was ok the other half looked chewed up !!! I told him this is not mine and he said it was. He did not return my necklace how I gave it to him. Please don't come here unless you want to be ripped off. POR FAVOR NO VENGAN A ESTA TIENDA TE ROBAN CUANDO LES YEVAS ALGO AREGLAR NO TE DAN LO MISMO TE KITAN ORO O TE DAN OTRA JOYAS QUE NO SON LAS QUE YEVASTE ORIGINALMENTE read more

Been coming here for years. So coming in and being quoted different prices for the same service kinda stung a bit. Very disappointed!

Quoted 1,500 for a platinum ring. Paid the full 1,500 and told Michael would follow up. After months of being ignored and put off or my calls put on hold I showed up to ask about it in person and was told it would be 2,000 instead. Michael refused to refund the 1,500 that was already paid and told me he would check his catalogue and call me. After once again getting no followup for a week or so I contact them again and I am told I wont be refunded and my only option is to pay 500 more or get something else. I am contacting lawyers. Do not shop here. read more

I have been going here for at least a decade I have been dealing with Mike one on one for all my custom jewelry I highly recommend Mike and more recently his brother Ben to assist you with all your jewelry needs they are very helpful and knowledgeable on all the products they carry great quality diamonds and will always advise you on the different grades and quality of gold and diamond jewelry. It's a Great feeling to know that you have someone you can trust in the jewelry business Mike makes you feel good about all your purchases trust me best in the Bay! read more

I came here to have a watch repaired for my son. It was his father's who passed away before he was born. I was told the parts were  on back order due to covid. I was told as soon as the parts came in they would start the work and call me once the watch was fixed and polished.  They didn't have an estimated time because of how things were going surrounding covid. I informed the shop it was sentimental because I wanted to present it to my son for his 18th birthday.   My son birthday came and went, no phone call. I went by the establishment with my ticket they looked for my merchandise but didn't find it. They took my info and said the brother has to have it and he would call me. He never did. I went back numerous times and I got the same story, the brother will call. I CAN'T BELIEVE THIS PLACE HAS STOLEN MY SON'S WATCH FROM HIS DECEASED FATHER. The look on his face when I had to tell him they stole it hurt my soul. That watch was the piece to connect him to his deceased father that he never met and these people robbed my son of that. DO NOT DO BUSINESS WITH THIS ESTABLISHMENT! read more

Love love love this place! It really is a hidden gem! My sister and I got custom initial pendants and we really put our trust into Mike to make them how he best sees fit us. They came out absolutely beautiful and we can't say thank you enough to Mike and his amazing team! Plus if you're waiting for something, you can have them quickly polish/clean any jewelry you bring in for a very low price, makes It look brand new! read more

Mike the owner is one of the most honest and promising guys... He did not fail to deliver what I feel like was most deserved. I paid a huge amount of money of a chain and pendant but it was a small price to pay compared to his competitors. I am very happy with the quality of gold and diamonds. I have been buying jeweler from the competitors for years but NOT ANYMORE It did take almost 2 weeks before the job was complete but boy am I satisified. For the fraction of the price I have a beautiful custom pendant and chain done. Its funny because this is not his casual work.... his shop is mainly Moms and Pops jewelry but if you go in there and ask him to show you his work... You wouldn't believe the stuff he makes. Thanks Again Mike, you guys deserve 6 stars read more

Maybe 7-10 years ago they were good but unfortunately I agree with all the others that gave one star they are just money hungry. I took a ring to get fixed it had an initial on the ring that was falling off, they told me it just needed 3 spots sautered and to come back in a week. When I came back the mother took my cash and as I took the ring out of the envelope it didn't have an initial anymore...when I asked where the initial was that was supposed to be fixed they told me I told them to remove it... and when I showed them the envelope in their writing that said fix they said it would be fixed and to come back tomorrow, on my return it looked nothing like it did to begin with and they never found the original initial. So when I asked for a refund of the $20 to fix it they refused saying they fixed it but I said ya after you ruined it and I shouldn't have to pay for something you ruined. So instead of making a customer happy and refunding the money they refused. I will never go back and encourage all who read this to stay away...please take your money else where. read more

please please please if you value your money and your customer service do not go to this place. The owner likes to argue with you about stuff that you know is right. I had three necklaces white gold. They're over a weekend and I was told to come pick it up on that Tuesday. However, when I got there on that Tuesday, I was told that the store has been robbed and to come back so they can see if my jewelry was among the taken items. When I got there I was told that they had to replace my jewelry and I was told that I was given three white gold necklaces in exchange for the necklaces I had along with a gold and white gold tennis bracelet. The only thing I got that was of real value was the gold tennis bracelet everything else they gave me was silver and did not tell me it was silver. I would recommend going to a more upscale jeweler just pay the extra money because you will get better customer service . I was not willing to argue with the owners, so I just took the jewelry and additionally I had a ring that was there. It took them two days to find the rain. However, they found it and I went and got it. Do not go to this place. read more

Money Hungry People!!! This is crazy all I can say is whatever business your doing with them do not leave outta there until they have met your level of satisfaction on your item and make sure you get a receipt I'm more angry at myself than anything can't trust anyone especially when there's money involved God doesn't like ugly and karma is a bitch read more

Wow after spending a Grand with these what I thought was Good people, I see why they have a Lock on the Door!!! As they are Not for the People but they will take your Money!!! So I got a repair chained and left got home and it snapped, brought back thinking Ben would take care of me as I spent $$ to show I wanted them to be my Nee Jewerly Spot!!! Well if you not if they Culture you can Forget about it.. money Hungry Ass Spot last time they seeing my Money!!!! Hands Down read more

Dont go here!! Thief. Took my 14k goldd chain in for repair after buying gold earrings. When I came to pick it up he gave me back a 10k cheap one. He screamed and yelled and lied when I told him that it was the wrong one. I would give 0 stars if I could but had to choose something to post. read more

I took a watch in to have links taken out and a ring to down size, too it in on Monday, they said it would be ready tuesday. I went in on FRIDAY. First they couldn't find it. Btw I paid in full for repair. After waiting 15 minutes they found it. After looking at the watch they said oh, we didn't take the links out the watch. I waited another 15 minutes. I won't be back! read more

I have been dealing with HBee Jewelry for 3 years now! Ask for Mike, he will take care of anything you need. I got the best deal on my engagement ring and top of the line quality!! Anywhere else I would have paid an arm or a leg for the Ring!! Mike does awesome custom jewelry: watches, pendants, rings, earrings, bracelets. Basically anything you want to put good quality diamonds on, he can make it happen. Every other jeweler in the bay just wants your money. HBEE will give you the best bang for your buck!!! Don't waste your time with these other lame jewelers! read more

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Went and bought 2 chains, a custom name pendant and a Buddha pendant, and countless nugget earrings for my son and god son. The sealant on the Buddha Jade dis attached from the gold. The pendant alone was $300 and the chain was $480. I've only had the necklace for a couple months so I took it back and asked if he could fix it. The owner tried to CHARGE me because he said "a repair is a repair no matter when you purchased it". I hadn't even had it long enough for it to have wear and tear on it and it was never worn in the shower. I have lots of other jewelry both real and fake, the pendants are still in tact and in place. The pair of nuggets that I bought for my god son were a flop as well... never had a problem with any of the 6 pairs I bought previously and I literally had to argue the man down in front of FUTURE customers in order to get an exchange. It wasn't that serious to put up a fight with a customer who never give you problems, never talks your prices down, and always returns. I'm sure I can find another jewelry store somewhere because I will not be returning to H Bee. read more

I took a necklace there to have it increased in length. They gave back to me a different necklace that was thinner than the one i gave them initally. I wish i could prove it!!! read more

All i can say is Mikes jewelry is the best esp the diamond.. Good quality... Start from my dad,mom, bro, husband,sister friends ( almost 7yrs now)they like what they got at H bee.. Your the best... Im gonna bring more customer to u... Thanks mike!! Girlie and Aaron from V-town,Ca. read more

They offer a very competitive price on all diamond and gold. I shopped around a lot before making my selection for my engagement ring. Mike, the owner, was very helpful and honest. Overall, very pleasant experience. They do a great jewelry repairs as well. read more

Good people. Fixed my wife's ring and re-sized it while we waited.

I've been a customer of H. Bee for many, many years. I've ALWAYS had perfect customer service and FANTASTIC results from buying jewelry to having my own jewelry repaired. I recently needed baby utensils engraved. I had a baby fork and spoon set that I took in. Even though they were very tiny, Ben said it could be done! Well, let me tell you he did an EXCELLENT JOB on the two tiny utensils. Not only that, he did them while I waited!!! It took less than 10 min's for him to complete the job. I didn't tell him anything about a particular font to use but believe it or not he used the one I wanted w/o my telling him. EXCELLENT WORK and he's such a nice guy!!!! THANKS BEN!!! read more

I wouldn't go anywhere else for my jewelry I've been going here for several years now. This store is a family owned business that has been running for decades. They know what they're doing and they know how to treat people. They have a good selection of jewelry and watches but if you don't see it in the store just ask. Mike will get it for you. They do the best custom work I have ever seen. And amazing at repairs. But most importantly, they are honest, good people with the best prices in the entire Bay Area. Most customers become regulars, like me! I send all my friends and family here. read more