Once again, Jay has provided me with stellar service. My parents and I are truly fortunate to have…read morediscovered his service. Excellent workmanship at a completely fair price. His professionalism and personality are beyond mere words.

If you ever hire Jay's Handyman Service, BEWARE. First,…read moreread your proposal carefully and read the contract even more carefully. We discovered that an essential term that was in the proposal changed when it was re-written into the contract. The specific term in the proposal was that a completion payment for Phase 1 (of a 3 phase contract), would be due upon final completion of all 3 contracts. When Justin completed Phase 1 he demanded a sizeable payment. I calmly pointed out the discrepancy between the proposal and the contract, at which time Justin immediately flew into a rage, grabbed a hammer, and threatened to "rip out all the drywall" in the garage, then threw the hammer across the bed of his truck, threw his clip board across the bed of the truck, and shouted at us "Y'all don't ever call me again." It was a simple question we tried to address in a calm and reasonable manner and tone. Lesson learned: when dealing with Justin and Amanda - READ EVERYTHING TWICE and COMPARE ALL DOCUMENTS for unsuspected changes. Next lesson learned: WATCH Justin carefully to prevent him from doing work he was instructed not to do. There were three pieces of exterior trim around the garage door which Justin replaced according to plan. However, he was instructed at least three times not to paint the trim. Despite those instructions, after Justin's outrage incident, he returned that evening and painted the trim. Next lesson learned: DEMAND a detailed estimate which shows the cost of materials and the hours for labor. Let me give you some examples of overcharges from our contract we had with Jay's Handyman Service. 1. Insulation: Justin charged $72.60/hour for 10 hours = $720.60. We watched Justin installing the insulation and commented on how fast he worked. He replied something to the effect that "I'm quick so I can get on to another job." Our estimated time was 3 hours to install insulation in a two-stall garage. That would amount to $217.80 at Justin's rate of $72.60/hour. That equals an overcharge markup of $502.80 (231% markup). 2. Drywall installation: this was for a two stall garage to replace drywall after a fire. The garage had already been stripped to the studs, so it was ready for installation. Justin claimed 68 hours to hang drywall, tape, and finish. This did include taping, mud, and sanding (but no paint). His charge for 68 hours at $78.65/hour = $5,348.20. Having done one drywall project (at a beginner's pace), our estimated time for this installation is (generously), 25 hours at $78.65/hour = $1,966.25. The result is an overcharge markup of $3,381.95 (172% markup). 3. Here's the one that really caught our attention. Justin charged $24.20 each for two electrical outlets for a total of $48.40. The actual Home Depot price for each outlet is 87¢ each for a grand total of $1.74. This is an overcharge markup of $46.66 ... wait for it... a 2,782% markup! 4. Garage Door Trim: 3 pieces (two sides and top). Justin charged $32.67 each for a total of $98.01. The actual Home Depot price is $39.96 for a 3-pack (2 inch trim). This results in an overcharge markup of $58.05 (145% markup). 5. Installation of 3 pieces of Garage Door Trim: Justin claimed it took 5 hours to install the new trim. Just guessing, he thought about it for 4 1/2 hours and did the work in 30 minutes. Seriously, he charged $78.65/hour x 5 hours = $393.25. Our actual estimated time to install 3 pieces of trim is (generously), 1 hour @ $78.65/hour = $78.65. This results in an overcharge markup of $314.60 (400% markup). 6. Painting the trim (remember, we told him not to paint the trim) - Justin claimed it took 2 hours to paint 3 pieces of garage door trim (2 inch trim on 3 sides of the garage door). Two hours of paint time at $78.65/hour = $157.30. We figure it probably took 30 minutes (judging by my wife's work in re-painting the trim). For 30 minutes at $78.65 = $39.33. This is an overcharge markup of $117.97 (300% markup). 7. Here's another one that caught our attention. Justin replaced 2 light fixtures at a cost of $52.51/each = $105.03. The actual Home Depot cost is $2.68 each x 2 = $5.36. This is an overcharge markup of $99.67 (1,860% markup). 8. Finally... Justin charged 4 hours to install 2 electrical outlets and 2 light fixtures. Justin's total charge at $140.36/hour = $561.44. Our estimated time of 1 hour = $140.36. This is an overcharge markup of $421.08 (300% markup). When we realized that several fixtures were not functioning, we called in an electrician. The electrician determined that Justin had mis-wired one of the outlets. In conclusion.... If I had it to do over again, I would never hire Jay's Handyman Service. There is actually more to this story, but by this point, you can draw your own conclusions. Justin's claim of being "Affordable, Reliable, Honest, and Experienced" begs the question.... In what world and in whose imagination? You be the judge.

I had a serious issue with water damage to one of my properties that lead to the deck collapsing…read more Rob and his crew came in on short notice and removed the deck. Once removed they identified the damaged areas and gave me a very fair quote for repairs. They repaired all damage and installed a fantastic new deck. I have owned properties for over 20 years and finding honest, trustworthy contractors is sometimes difficult. I will definitely use Rob and DoIt home solutions again without hesitation.

We have had Do-It Home Solutions do several home improvements for us. They have done a bathroom…read moreupdate to include tile work and a new vanity. They also put crown molding up in a few rooms in our home. Also installed lighting in our laundry room. We are completely satisfied with everything they have done for us. When we originally contacted them they scheduled an appointment for our free estimates. They were punctual from start to finish. Their prices are reasonable and work ethics are impeccable. If you want worry free projects completed by honest hard working contractors this is the company for you.

We recently had Mr. Handyman come out to repair our kitchen sink, and we were lucky enough to have…read moreChris H. handle the job. Another contractor had previously caulked the sink and did a pretty rough job, and Chris not only fixed it -- he completely transformed it. He recaulked everything with care and precision, and the sink now looks and works so much better. Chris was also incredibly affable and easy to work with. He explained what he was doing, worked efficiently, and left everything clean and polished. I highly, highly recommend Chris H. if you can get him -- especially for kitchen sink work. Excellent craftsmanship and a great experience overall!

Reviews Yelp I…read morecalled Mr. Handyman of Newport News for an estimate to remove the full size shower door assembly and replace it with a new frameless one. I told her I had it in the box, in my garage. I had purchased it from Lowe's and it was unopened. I also a had a two steps set from our Laundry Room to the garage that needed a set of wooden handrails installed. I also had the wood for that too. She asked me to send pictures of each, which I did. She gave me a cost of $350-$500 estimate for the shower door, but reserved the cost for the step rails to the Handyman when he arrived. She set the arrival for Dec 12 at between 12-1:00. I received a text the day before to confirm the visit no time and I replied. I had asked for a courtesy call before he came, but received none. He showed up at 8:00 AM . Unacceptable to me, for we are retired and I was still asleep. I told him his mistake was he didn't ask for me, for I was the one that had call. He said he did 75% of his business with Wives and thought I wasn't home. I said you didn't ask. He had come in and checked the area. His cost was $550 which I didn't agree for shower door. I told him $500 as the lady told me as tops. He agreed. His price to add the step handles was $450 to install just two wooden handrails and side slats on the steps. I said no. He would have to come down. I called the business and explained to her that he went to Lowe's for materials, which I also had and I had idea what he'd needed. She asked me if I would let her hang up before he purchased anything and she would call me back? I agreed. No returned call. He returned with a written Work approval of for me to sign. I looked it over and it was blank except name, address and at the bottom a place for me to sign. This was an authorization to do the work. I told him I didn't sign blank documents. I told him to fill it out stating the work he was going to do, including the removal of old door assembly, disposal and clean up to my satisfaction. I further want a signed copy from him. He said I told you the cost would be $500. He seemed a little upset with what I wanted. He said let me go out to the truck and talk to my boss. I will come back and let you know. He drove off with no comment. Note: I learned a lesson a long time about signing blank documents and I haven't since. On the good side: The Handyman was courteous, with one acceptation, looked at the box with the door and wood for the steps. He seemed knowledgeable and wore covers on his shoes to protect our wooden floor. I cannot recommend this company. If you hire them, get it in writing, you may be regretful.

Painted exterior of house. Did an excellent job. Great customer service. Highly recommend.read more

Super workmanship once exterior & interior house repairs begin. Its the follow through services to…read moreensure the client is satisfied with the repair at hand that stands out. This attention to detail merits the fourth and fifth star rating for Moose's Handy Service. The owner & repairman is a US Navy Veteran, a Shipbuilder, a Designer and an Quality Assurance consultant who loves to moonlight repairs on the side and manages to fit in clients. If you meet Mr Pitts, tell'em "Pogo" sent ya! I salute all entrepreneurs over franchise ones, they make America!

I cannot say enough good things about this business, it's owner and his employees. They came to my…read morehome handled everything on my list with precision and professionalism and charged the prices they agreed to which were in my estimation fair. They cleaned up after themselves attending to every detail and were so kind to my animals. Even if you have to wait a while for an appointment with this crew I guarantee you won't be disappointed.

The crew working under Josh are all good folks. They came in, did a handful of jobs for me, cleaned…read moreup, and left in just a few hours. What they couldn't do in the day of the appointment (due to weather), they came back in a couple days and knocked out. They are so polite and kind that it's ridiculous. I will be calling them first for any issues I have from this point forward.

The wife and I have been in the process of revenotating outside and inside our home lately. I…read morecould be wrong, but I think this common area bathroom is the end of the inside projects. The outside still needs the driveway replaced. I called for a few estimates and settled on The Handyman Stop. I had already had him renovate and paint my outside storage shed, (you can my before, green shed and after, white with blue trim pictures, see it on this site). It was in sad shape. Peter and Pop's, did an outstanding job with that task, so I decided to give him a shot at my bathroom. They did not disappoint us. When he removed the old cabinet, (which he carried away at no extra charge), we found out the underside floor had to have tile laid, for it was Old 80's linoleum, which we expected. Peter went right to work laying the tile I supplied. The next day he returned and completed the job. The new cabinet was damaged on one side and he repaired it so you would never see the damage. After the cabinent was installed, it required a few minor modifications to provide a perfect fit. Peter did a outstanding job taking care of this. The finished product as you can see was perfection. My Wife and I are very satisfied with the instalation. Our 89 house has been updated throughout to come up to the 1920's Era and we are completely satisfied our house update project is finally completed inside. We also had the roof replaced, but that is for another review. Peter's The Handyman Stop business is a small family operated one, but don't let that deter you. I think I have found our Handyman we can trust to do it right the first time and obstacles he may run into dosn't stop his determination to satisfy his customer. He said he is available for all projets, no mater what you need, just give him a call. I highly recommend Peter and Pop's for your projects. He arrives on time, is courteous, reasonable with pricing and cleans up throughly prior to departure when leaving. I will call him in the future.

We used the Handyman Stop to do a remodel on our guest/ downstairs bathroom. We were very impressed…read moreat the final result of installation of of our new luxury bathroom which eliminated a tub/shower insert to a beautiful new walk-in shower, replaced the flooring, vanity, and fixtures. The crew ( Peter & Mike) were extremely professional and gave us good recommendations that made the bathroom look amazing. They kept me up to date with any items needing approval before they proceeded. We are very happy with our new bathroom.