Omg ! So so Happy with this Company and the Plumber Scott, Knows his business, So awesome great…read morepersonality, Wish I could give them both a 10 Star rating, Will 1,000% use them again,

Of course plumbing is expensive, but I will choose this company from now on. Had a new water heater…read moreand a shower fix done by them. Very professional and very personable when making appointments etc. I feel like they value their customers and want to see customer satisfaction.

Just to be clear, Just Plumbing Yorktown Va Replaced a hot…read morewater tank. For starters their work was sloppy and made calls to the company to complain, the workers were NOT very professional. repeat complaints, wanted to argue with my wife. I cant prove it but a year later I lost 50% hot water pressure in a bath room, Another company found a screw in the line either sloppy or intentional. I will not recommend them to ANYONE

Called them for an emergency visit and they were late. First they say it's a much bigger problem…read moreand estimate it costing thousands...they attempt a temporary solution that they aren't able to complete. They didn't fix the problem at all and left without doing anything and still charged us $1200.....

Our house had a slab leak. We were looking for a company to perform a leak detection so we wouldn't…read morehave to tear out our whole kitchen. When searching for that, we came across Mr. Rooter of Williamsburg's Water Leak Detection Services page and gave them a call. We explained what we needed from them over the phone and set up an appointment. When they arrived, I was told they don't do leak detection. They left shortly after acting like I was crazy for 1) knowing it was a slab leak (confirmed by a different plumber) and 2) for thinking they'd do what their website had listed. After they left, I received an estimate for them to re-pipe the whole house, something I didn't ask for. Thankfully, they didn't charge us for the visit.

We had them come out to give a quote for 67 feet of new water when our water line broke from the…read morefreeze. The quote was $7600 nothing under a driveway or concrete and they tried to sell it as "they had to hand dig it". Well all other bids came in $2000 to almost $4000 less from highly reputable companies. Please always get more bids! We made the mistake of having them descale and repair our tankless water heater and for what we paid them, we could have almost bought and repaired a regular water heater.

I am so thankful for Roto-Rooter! Our waterline had gotten clogged when a new meter was installed…read moreon our side of the line so the water company was not willing to fix it. We had gone 2 1/2 days without water at the house when we called RR. They came in less than two hours, and we had running water again within an hour and a half! He was very knowledgeable & very thorough in exploring the situation and then making sure the water in the entire house was functioning properly before leaving. We will definitely call them if we need any of their services again!

This establishment is a ripoff. Was suppose to fix my toilet from leaking nope they did not charged…read moreme 450 and I'm former navy so I ended up fixing and replacing the whole toilet. I will never use their services anymore..I talked to my neighbors they ripped them off too.

I am amending my earlier review of 1/2/2026. Trevor contacted me after the first of the year to…read moreinform me that he is no longer using the services of the subcontractor who was supposed to repair the damage to my bathroom ceiling. He showed up on January 13th at the time he said he would and repaired the damage. The project is satisfactorily completed.

After having called this company to come out to give me an estimate to install a bathroom sink and…read morefaucet, the Owner immediately picked up his cell phone and stated he could come out later that day to give me an estimate, to which he did of $750. I asked if he had time to fit me in on this weeks schedule, he stated, "probably not". I stated "once my work schedule posted which would be the very next day I would reach out to him. He said I could call or text him on his cell phone. I have made multiple attempts. Leaving several messages as well as texting him, and I just think it's poor business practice!

BEWARE of Boswell Plumbing & Heating. They illegally trespassed on our property and do not respect…read moreour property rights. We were trying to leave our home and as we were opening our garage door and backing out of our driveway we hear a loud beeping. When our garage door opened we see the Boswell truck backed into our driveway up to garage door preventing us from backing out. He then pulls out of our driveway and pulls up to the front of his customers home and refuses to park in there driveway and decides its better to park in the street blocking on coming traffic. I walk over to him and ask him if he needed to park in our driveway and he replied "Is there a problem" I replied "Yes your trespassing on private property" I guess he thought because he was about 400 pounds he could bully and intimidate me. Remember this, these people are not the police and have no right to trespass on anyone's property. They refuse to park in the customers home and as you can see in the pictures their driveway is empty. I am reporting this now to the HOA and if he returns I will file a police report. Why do companies like this use there trucks as billboards for BAD reviews, when it would be so easy to tell the drivers NOT TO TRESPASS on other peoples property and park in the driveway of your customers home. Then the other neighbors would see you respect other peoples property and would call you WHEN THEY NEED YOUR SERVICES. INSTEAD THEY SEND OUT A 400 POUND BULLY TO THREATEN THE NEIGHBORS AND TRESPASS ON OTHER PEOPLES PROPERTY.

My tenant called to have the gas dryer connected and they charged me $142 to connect a gas fitting…read morefrom the dryer line to the shutoff valve on the wall....Are you serious? I wish I could make $142.00 for 5 minutes of work. Nice way to treat a Veteran. Stay Away!

On time on budget good results They were clean, leaving no mess They have replaced a sump pump…read moreand installed a gas range.

Just had these guys out to my property to fix a leak. Got it sorted quickly and were very helpful…read more Will definitely use them again.

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

Ron's took care of our issues totally!…read more They are reasonable too! I will call Ron's before anyone else! Thanks for the great service and we look forward to seeing you again.

Excellent experience all around. Highly recommend. Good value. Responsive and reliable.read more