My friend recommended West Orange jewelers after she worked with them…read more I felt as though I've known Rich for years though I've never met him before. He is quite warm & welcoming. My boyfriend & I went for several sessions as we are customizing an engagement ring. I couldn't have had a better experience! The customer service was outstanding. Rich, the owner, was laid back & did not engage in high-pressure sales tactics. In fact, there was no pressure! He explored a variety of options & inquired about other comments/ideas we had regularly. He was willing to listen to everything & was patient in explaining the entire process. I left there being well-informed & confident in all my choices. Rich uses the jewelry company Gabriel & Co. From my own research, including the Internet, my friend, & from the background provided by Rich, I am confident in stating that Gabriel & Co. is a reputable brand, is reportedly only selling conflict-free diamonds, & is able to provide timely as well as accommodating services that is helping my boyfriend and I make our dream come true. Having a unique ring that reflects the love my boyfriend & I share is a blessing. I don't know that I would have been to achieve this anywhere else but at West Orange jewelers. We will be returning here for our wedding bands! (Side note: They repaired my charm bracelet and did a great job too!)

I visited about a half a dozen jewelers before a close friend recommended Richie at WO Jewelers. I…read moreowe that friend a few steak dinners because he saved me and my family thousands. Richie made a custom ring that my fiancee gets comments on multiple times a day. He nailed it. Just make an appointment and stop down. It sounds corny, but after I left, it felt like him and his wife were friends. You don't get that too much anymore these days.

Great customer service. They were so helpful and honest. Will return and tell family to support…read morethis business . Heard they might open another location. Hoping people support that location also

Amazing customer service, felt so comfortable. Gentleman helped me with an issue and my ring looks…read morebeautiful now. Absolutely coming here for future needs!

I went ring shopping as a gift for my daughter and was introduced to Lou's Jewelers and I have to…read moresay that my experience with them was exception. Husband and wife were very nice and professional people, our service was great and the ring they made was beautiful. Highly recommend this Jewelers to anyone in the market for quality merchandise! PJ

Friendly service. Easy parking and Lou explained everything to me. Wide array of watch bands as wellread more

I just upgraded my wives engagement ring for Mother's Day. I have been shopping for several months…read moreand my friend recommended Eric. Not only was the service amazing but prices were much cheaper than anywhere I have been. I will definitely be back! Thank you again Eric!!

I recently had a very bad experience with Jewelry By Eric. In May, I purchased a tennis bracelet…read morefrom Eric, a graduation gift for my daughter. To our great dismay, by only the third week of June, the bracelet had already broken twice. On each occasion and for no apparent reason, it broke apart between two of the links. After the first time it broke, I gave Eric the opportunity to repair it. When it broke the second time, I requested a refund--in person, in a phone call and in an email. Eric has wrongfully refused my requests for a refund. And now we are out the good money we paid for the bracelet and left with a broken subpar bracelet that can't be worn. Clearly, the bracelet is defective. For it to have broken two times and within such a short span of time is not normal. It indicates that it is not "fit for its ordinary purpose". NJ recognizes an implied warranty that merchandise sold is fit for its ordinary purpose. Eric has cited that he has a no return policy. He refuses to acknowledge that I am not seeking a return under an ordinary return policy (i.e., because I changed my mind, wrong size or color, etc.), I'm seeking a remedy for defective merchandise he sold me. What kind of business operates like this? In light of the poor way I was treated and the poor quality of the product I purchased, BUYER PLEASE BEWARE of Jewelry By Eric! Stay away! UPDATE: I just learned that Eric is now lying and blaming the defect/damage on my daughter by saying the damage was caused by "customer's use of the bracelet ." Funny, on neither occasion when I brought the broken bracelet back to him for his inspection, did he mention anything about the damage being my daughter's fault. The fact that he is falsely accusing my daughter of being responsible for the damage is appalling and offensive. She is currently a resident/doctor at a top medical institution who knows how to wear and care for fine jewelry. Again, I warn the public: Do Not Shop at Jewelry by Eric! He and his jewelry are not to be trusted.

I just wanted to take a moment to share my appreciation for the outstanding service we've…read moreconsistently received from George Press Services. My wife and I truly believe that your team is top-notch, and because of this, we refuse to go anywhere else for our jewelry needs. In fact, we travel a full 1.5 hours to visit your store, no matter the nature of our jewelry-related matters. Whether it's for a purchase, repair, or any other service, we know that we will always receive the best care and attention at George Press Services. Thank you for your continued excellence and for making our experiences with you so wonderful. We look forward to many more years of doing business with you. Leandrew and Natalie Lockett "Tacori Crescent Emerald Owners purchased at Geaorge Press"

great service, great customer service, great store !! We come from CA for all of our repairs and…read morepurchases.

Absolutly amazing jeweler ! My stone came out and he was able secure it properly. Quick…read moreprofessonal and extremly kind gentlemen. My forever jewler

John Herold Jewelry Store is the best jewelry store in my many years of purchaseing jewelry…read morethroughout my decades of purchasing the finest, most exquiste pieces that has the best quality and creatives styles that are one of a kind ! The owner is a true artist who has such an artistic gift. I highly recommend them over all the elusive, high end jewelry stores in Morris County and surrounding counties! Their custom pieces are exquisite.

I am not a good planner, nor do I have good taste. So when it came time for me to find the perfect…read morering for my fiancé, I was at a complete loss. Now, enter Christine from Aires. She took all of my completely scattered & obtuse feedback, listened graciously, and baked it all into an amazing experience over the course of 3 consulting sessions: 1) teaching me about the different characteristics of diamonds (lab grown vs genuine) and rings (materials, designs) 2) custom designing the ring based on different design elements seen on my fiancé's Pinterest and her (vague) verbal hints 3) emailing back and forth until the 3D modeling was perfect! 4) picking up in record time... only 4 weeks! In the end, I came in knowing absolutely nothing about this world -- now, I have complete confidence in the ring we designed together and my friends have even asked me for advice as they go through this. Christine was amazing and provided the perfect amount of guidance to empower me, but also step in when I was uncertain. The proposal went perfectly and my fiancé LOVED the ring. It was a bit loose, so we made use of the little ring adapter that Christine provided to keep it snug while we were traveling. Then as soon as we got back, we took it in for a resizing (complementary) and it was super cool to introduce my fiancé to this gem (pun intended) of a shop I was secretly sneaking off to this whole time. Aires is the best and Christine is the best of the best. Highly recommended to all!

Richard is amazing. He helped me and my husband find a beautiful wedding band. My husband got my…read moreengagement ring from Aires as well. I also bought some pearls. They're all high quality. I highly recommend them.

We were greeted by Amit. We showed him jewelry and he got to work immediately. His knowledge and…read moreengaging conversation made this transaction experience incredible. He showed us the breakdown gave him my ID and off we went. We highly recommend Global Gold & Silver. We will be back soon. Thank you Amit KH & TC

** Update -They changed their comment from nasty to willing to help. Why didn't they do that when…read moreI complained the first two times they called me and I told them i was cheated??? Instead I had to block their number because they kept trying to solicit me even after I told them I was unhappy after my last transaction. Enough already.** And now they are name-calling and sending nasty messages. How about instead of that, they look at their information and admit they short changed me and make it right! Silver was higher when I sold to them the last time, and I got less per ounce than the time before!!! They are only worried about their reputation and don't seem to care about cheating a customer. Nice.