First facial. And the experience was enjoyable but a bit odd…read more Lori was lovely and walked me through every step of the process: The steam, the setup, each cream, etc. The deep-cleansing facial included a neck and arm massage, tons of cleansers and creams and masks and hot towels. The good: - My face did feel really clean after the facial. A little sticky, after all of the moisturizer, but clean. - Loved the Dermalogica Multivitamin Power Firm used on my eyes and lips! The eh: - The esthetician Oceanne confirmed with my date and time was different than the one I had. Not a huge deal but confusing. - No background. The esthetician kept asking me questions and saying that I should have filled out a questionnaire but I never got one. She was overly insistent about knowing a full medical history - just for a facial. It felt invasive. The bad: - The massage was weak (and I usually ask masseuses to ease up on pressure!) - Something in the next room over came CRASHING down. Not exactly relaxing! - I asked what type of facial the esthetician recommended for my skin type and she didn't answer me. It was strange. Did they not want return business? - I asked what products would be good for my skin type and it was the same - no real answer. Lori recommended a full "treatment plan" but made no real effort to set one up. (In all fairness, I did email the salon for recommendations later and Celeste was lovely with getting back to me with product names.) Still strange.

I came to the salon for eyelash extensions and waxing with Jessica, and a haircut with Gayane - I…read moregot a gift certificate (such a great gift idea!). I have been coming to this salon for haircuts for years. EYELASH EXTENSIONS: Jessica specializes in Russian volume eyelashes (where multiple lashes are placed in fans onto natural eyelashes). While I was excited, I was a little apprehensive. I had gotten 'classic' eyelash extensions elsewhere for my wedding, but they were a bit heavy and I always felt like they looked 'fake'. I was looking to achieve something even more natural, and I also get very nervous when people touch around my eyes. Jessica was great at explaining the difference between the two techniques, and assured me that we could achieve a natural look with the 'volume' lashes. Because they are finer, they remain light and 'fluffy' looking, and are easily customized. You can get a very dramatic look, or a very natural one, depending on the length and number of lashes that are placed. They also last longer. Getting them done was a breeze, I didn't feel ANYTHING - Jessica's steady hands and pleasant demeanor helped me to calm down. You can really tell that she knows what she's doing. I probably could have fallen asleep but we chatted the whole time! The lashes, compared to my previous 'classic' ones, are extremely lightweight. I can't feel them at all, and they are so soft!! I was floored at how natural they look - it was exactly what I wanted. I'm absolutely thrilled, and will definitely be back. WAXING: For waxing, this salon uses exclusively hard wax (which doesn't stick to the skin like muslin strips do) - it makes for an experience that is minimally painful (as much as it can be!). The experience was quick, and afterwards, a bit of aloe helped to calm things down. HAIR: I have been getting my hair cut here with Gayana for years - and she recently helped me through cutting a whopping seven inches off of my hair, even though I was SO nervous (I've had the same long-layered hairstyle for ten years). She gave me great advice on handling the weight of my hair with a short hairstyle, and steered me away from a blunt cut (thank goodness) to avoid my thick hair getting too fluffy. I truly appreciated her advice, rather than her just following the photos I brought in without considering the hair types. We found something that would achieve the look I wanted while respecting my hair type. Overall, I have to say that while I started coming to Oceanne just for hair, I am just so happy every time I try something new. Thanks Celeste and everyone at Oceanne for taking care of me after all of these years!!

I swear by the carrot & mint mask - best one I have ever tried! Been using it since I was a college…read morestudent in the area and never stopped. Extremely kind customer service as well!

I hadn't been to Veronica in 6 months because I had a baby and my skin desperately needed it!!! I…read moretried another celebrity facialist and it was a waste of money. I thought my skin looked worse after. No one can maintain my skin the way veronica can and she removed my acne permanently years ago when I first started going to her!

I've been a client of Sabrina here for ten years and always super happy! Salon Jazmeina is located…read morein a normal-looking little shopping area near Zuma Beach but don't be fooled -- it's high-quality hairstyling. Sabrina is so quick with my highlights, which is great because who wants to sit in a chair longer than they have to? Sabrina is a talented, experienced stylist and a truly lovely person. Every time I get my hair done, I get immediate compliments. Also, Shiva provides aesthetic treatments if you need eyelashes, eyebrows, etc. Ask them about in-home glam services if you ever need that. This is a fantastic local business and I hope more people will give them a try. (I'm just a happy client and of course get nothing from this review.)

Shiva is amazing--professional, talented, and always attentive to her clients' needs. The service…read moreis consistently excellent, and I always leave feeling happy with the results. Thank you, Shiva, for your dedication and outstanding work!

Hi, Was visiting a…read morefriend in Malibu and was intorduced to Michelle. After my facial that was incredible I purchased her own organic face lotion It is great. Makes my skin look and feel great. Hoping to purchase and have it sent to my home back East Thanks again for the great experience Tish T

I have been going to Ambience for a year, at the recommendation of a friend. I usually get the RF…read moreFacials from Michelle. I love the results! My skin glows and looks hydrated. She's warm and professional and so supportive. My favorite product is her hand crafted organic face cream. I have extremely dry skin and her natural face cream smells wonderful and leaves my face hydrated. Only a few ingredients make up this luxurious, natural face cream, that's made with love in Malibu. And you only need a small amount for your face. The cream lasts a long time and is well priced.

I really wanted to give this salon another chance, especially since there are limited nail salon…read moreoptions in Malibu and the owner is genuinely very kind. Unfortunately, the quality of the nail services continues to be disappointing. I paid $55 for a basic manicure and left unhappy with the results. The nails were unevenly shaped, cut at different angles, and the polish application was bumpy and inconsistent. It honestly looked like something I could have done myself at home. They also carry Dazzle Dry, which is one of my favorite products, but the technicians don't seem properly trained in how to apply it, which defeats the purpose of offering it. It's disappointing because I was hoping for a better experience. Now I'll have to wait for my nails to grow out before they can be reshaped properly.

I never write reviews, but this experience was so awful I felt obligated to warn others. We went in…read moreat 2:00 PM and clearly communicated multiple times that we needed to leave by 2:30. We were repeatedly assured that would not be a problem. By 2:25, they had only managed to cut and file my nails. I told them I no longer had time for the rest of the service, yet they still charged me anyway. My daughter got an acrylic French tip set, and it looked terrible. The French tips were uneven and messy, and she ultimately had to get them fixed elsewhere. Despite rushing through everything, we still were not out of there until 2:50. The biggest issue was the complete lack of communication and professionalism. I genuinely do not think the staff understood English well enough to understand our requests, but instead of trying to clarify or help, they were dismissive and ignored our concerns entirely -- including when my daughter repeatedly asked for the French tips to be fixed. Overall, this was an incredibly frustrating experience, a waste of time, and a waste of money. I would not recommend this salon to anyone.

Extremely unprofessional and intimidating experience…read more My teenage daughter and her friend went to this salon around 5 p.m. for nail services. The technician ignored their requests, did poor-quality work, and pressured them to pay through Zelle -- charging $195. They both left feeling uncomfortable and in tears. When I arrived around 6:15 p.m. to address what happened, he abruptly left another client to confront me, became defensive, and refused to issue a refund. His tone and body language were intimidating -- especially toward two minors who had already felt pressured. To make matters worse, my daughter's friend (who is half Vietnamese) understood that during their appointment, he made a highly inappropriate and offensive comment in Vietnamese about my daughter, calling her "retarded" and "an idiot" to a female coworker. This kind of language is discriminatory, demeaning, and completely unacceptable in any business. I am now considering reporting this incident to law enforcement and consumer protection agencies due to how the girls were treated and the verbal harassment that occurred. Parents, please be very cautious before sending your teens here -- no one should experience intimidation or verbal abuse in a salon setting. I'm attaching pictures of the nail image she wanted, and the nails she got. And the nails of her friend and the payment transaction charging the minor.

They don't have enough technicians. The place can be empty with only two customers and still can't…read moredo your nails. However if they can't accommodate you when you come in they could be kind and welcoming. Instead they are rude and make you feel like they are doing you a favor. It's happened a few times. Never again.

What can I say?! Lisa is the real deal. She was recommended by a local when I was visiting my…read morebrother, and I'm so glad I found her. She's a true professional--an esthetician who really knows what she's doing. She doesn't just follow trends; she focuses on what actually works and gets results, while still staying current. I always make a point to indulge in a facial when I'm in town, and over the years I've been to her studios in Santa Monica, Brentwood, and Malibu. I live in NJ--and she's THAT good. Absolutely worth traveling for and always a highlight of my time in SoCal. I literally leave GLOWING and in the best mood--it's like spending time with one of your besties... just one with a very cool English accent She's a lovely, highly trained woman. I recommend her to everyone. Treat yourself!

I highly recommend Lisa. Every facial is personalized. She has the most current equipment and she…read moreexplains why she is using it at that time. She is friendly and extremely knowledgeable about skin care. My skin always looks fabulous after her facials. She is the best!!!

Niki is truly a goddess! She is professional, experienced, and so good at what she does! She is…read morealso a beautiful person, inside and out, and is simply lovely to talk to. She will make you feel completely at ease and take care of any waxing needs that you have. You really cannot go to anyone better! The best of the best!! Thank you, Niki!!

I began coming to Waxing Goddess around 2012, and Nikki did a fantastic job. I ended up moving…read moreout-of the area and had numerous bad experiences with so-called waxing facilities. Once i moved back to Ventura County she was my first stop. She's fast efficient and it's almost painless. I would highly recommend anyone who needs waxing services come here. Also the ambiance in her facility very clean and relaxing.

Patricia was so sweet and efficient! She walked me through everything and made me feel very…read morecomfortable. I'll definitely be back.

Had a great experience. Clean, fast (ideal for me) and beautifully done work. Very detailed, no pun…read moreintended.

There isn't ANYTHING they can't help/take…read more Care of !!! Have enjoyed CURE services for years!

I've been wanting to try this Spa for a while. Follow them on Instagram & how stunning it looked…read moreimpressed me off the bat. It did not disappoint! Just as gorgeous in person. And the staff was so kind & accommodating. I was late for my appointment & I thought it was so sweet of them to call the next client & ask for them to come in a bit later so I could experience my full spa appointment. I forget the name of my massage therapist but she was wonderful. Sweet & had a sense of humor too. Made me so relaxed I almost fell asleep. And omg when she massages your feet it's heavenly lol I'll definitely be back!