They quick to remedy a piece of glass I needed to be cut. I recommend for their expediency and…read morecustomer satisfaction

I love doing business with these folks! They have installed windows for me on 2 different houses…read moreand always given me great service and products. Their prices can't be beat anywhere in chittenden county. I have also had lots of custom glass cut and the quality is always perfect.

Great customer service! Helped with my insurance claim. Free small repairs to windshield glass if…read moreoriginal product damaged again.

Responsive and quick to solve shower door issue along with window solutions…read more Nice to have a reliable resource to call

Our experience with Granite State Glass has been outstanding from the very first call. We were able…read moreto get on the schedule promptly to get a quote which turned out to be much more competitive than our local glass company that everybody uses. You can tell this is a larger multisite company with set procedures and high-level professionalism. Megan was outstanding to work with and we are so pleased with our new shower glass. You need to do another glass enclosure and will contact them GSG for sure

Took a window in to be repaired. Was told 2 to 2.5 weeks tops. We are a month in and still…read morewaiting for the glass to come . Was promised a 2nd time for yesterday. Today they think tomorrow maybe. They guarantee fast service. NOT. Told them I wanted my window frame back and my deposit returned. Still more promises. Better business is next. We will never use them again nor recommend them.

Went in to pick up a repeat order of two window screens that I first purchased recently for $90…read moretotal and was told that the price was now $90 each instead. When I went in to pay I asked if she would double check the price since it sounded possibly wrong that the price was 2X what it was on my last order. Out came her attitude and she said "you want us to lose money on these screens? Prices on metal and sceening went up 18% on July 1". So material prices went up on a product that is at least 3/4 labor and she wanted twice the price. With attitude. I guess they deal with contractors more than regular people.

From the owner: The Glass Connection in Milton, Vermont, provides a range of custom glass services for residential…read moreand commercial clients. From private homes to industrial facilities, we design, fabricate, and install aluminum thermal windows, entrance doors, storef

I moved into my new to me home and was having issues with some of the windows; it was my…read moreunderstanding that they'd been here to do some repairs last spring. I called and spoke to Rhiannon, who was very polite and friendly. She connected me with Shawn and he listened carefully and found the account from the prior owner. It ends up that they only put in new glass in several of the windows, but he offered to have their technician come and see what might be wrong with the window frames. The technician Josh was close by, doing a job in Montpelier. He came soon after and was so helpful, even helping with the screen door. It ends up we just needed some help understanding how the cranks work (they are a bit different than ones we'd had previously). Although I ended up not needing to make a purchase at this time, the stellar customer service means I will call them if I need their help in the future.

Able Paint Glass and Flooring goes above and beyond what a local business should strive for. In…read more2017 I had been in the throes of a dangerous and controlling relationship. In my apartment at the time there was a window broken, which I called to have fixed. Shortly after they came and fixed it, I had extricated myself from the relationship and was working hard to find housing. In the midst of this trying time, I confided in the office manager about my predicament and she told me that they would not charging me for the over $100 repair. This gesture of kindness and compassion helped give me the chance to get back in my feet. Thank you, Able. For caring about your community and the people in it.

My son and I are reliant on our wood stove in Vermont winters, which has a large glass front to…read moreallow for radiant energy and to watch the fire (like a big tv screen into the fire). When I shut the door in a hurry a log split the glass and the nice people at this PG location cut a piece of the pyro glass (a definite upgrade) for a small cost and it was ready that day. They expedited it without a charge which was a lifesaver for us. Anyway, very friendly, understanding staff there and good quality materials of course.

I recently bought a house early July and in the closing agreement 4 windows were to be replaced. I…read morehave tried multiple times to get in touch with Portland glass in Littleton. Finally I had someone come to my house and replace 3 of the 4 windows and then write on the windows "do not use/do not open" because when he was doing the work a part broke, this is fine, it happens .. BUT to not hear from anyone from the company for weeks (In the summer) and when I call over and over I get sent to a voicemail or a women answers and says please hold before you can even talk and then sit anywhere from 10 minutes and up is absolutely ridiculous and unprofessional. When I finally did get to talk to someone she told me the window for my kitchen was damaged in transit and they have no information on when it will be in(no one called me to tell me this) she said she would get some information and call me back... never got a call back. I've now been on hold again for 15 minutes, to have someone answer and say someone had Covid and they are taking precautions. This has nothing to do with making a phone call out to just give some information I understand being short staffed but to not reach back out to your customers or inform them of what will happening with products that have been paid for to just sit for months/weeks with no call back is absurd. I'm not typically a person to give a bad review but all i asked for was a phone call or email even if the install couldn't be done and i couldn't even get that! I wont personally ever be dealing with them again.