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Chattanooga, TN

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Auto mirror repair

Auto mirror replacement

Auto window repair

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We had a great call and were excited to get our curio cabinet mirror replaced. The initial invoice did not include the dimensions of the mirror, and when the representative came to our home to do the work, he said he had to go back and recut it. We then received a service call charge and were told that our dimensions were off enough to cause additional charge. Furthermore, the service person did not wear a mask, and even said he felt like sneezing! This is probably a good company with a good reputation, but a word to the wise-- be careful to clarify all specific instructions.

Mike K.

Cliff and his son, Shawn, did an amazing job fixing the back glass on our mini-van. Same day fix (within hours) and they had the best prices in town. Highly recommend The Glass Man!!!!

Left is new blind, right is original. Yes the left is a nice blind but not even close to anything else in our home

Back in December we broke our window pane on our back deck. We contacted The Glass Man, accepted their quote to replace the pane of glass. During installation of the glass pane the employee of the Glass Man cut our strings that control the up and down movement of the blinds, not the pull string. We have custom blinds that raise and lower from the top and bottom. The employee admitted and showed my husband that he did this. I contacted Cliff, the owner who assured me that he would replace them as soon as possible and make it right. Here we are 3 months later, Cliff and his worker came to install the new blind. While this is a very nice blind it is nothing like the former blind. I understood they may not be able to get the exact same pattern in the same color. However this blind is a completely different in both color and pattern. I attempted to speak with Cliff in regard to it not even closely matching. He became very defensive and stated that I could take it back myself and take care of it that they were done with all they were willing to do and I expressed that I shouldn't have to do that and he hung up on me. I then attempted multiple times to call back in which he did not answer. Until on my last attempt his coworker answered and was immediately loud and rude in tone letting me know they would not do anything else with the blind. She then threatened me with a lawyer for harassment when I was just attempting to get the receipt as well as have a professional conversation to remedy this. I have texted them to let them know that I would be reporting this situation to all media outlets as well as the Better Business Bureau as I believe this is my only recourse before having to resort to legal action.

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Universal Windows Direct of Atlanta - 4 lite sliding glass door in the place of 3 windows

Universal Windows Direct of Atlanta

(38 reviews)

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

NG Windows - Modern farmhouse with over 47 Infinity from Marvin fiberglass windows.

NG Windows

(18 reviews)

Our experience with NGRW began both from a personal reference (same customer with two previous home…read moreinstallations/replacements) and a professional reference (head sales guy personally vouches for them), so we knew there were some reputations on the line for the referral. Jonathan (owner), Kevin (salesman), Jeff (installation foreman), Clint (QA/project mgr), and Christine (accounting) were responsive, timely, and thorough in their explanation and clarification of all charges, transactions, and day-of processes. We got an estimate for 18 window INFINITY replacements (upgrade from 1970s construction) including two large picture windows, in early April 2020, with installation on May 26, 2020. After a wonderful day-of installation experience, we moved forward with french door MAX CRAFT replacements for the singular front door; installation occurred on July 24, 2020. The front door had some irregularities in the sealed glass panes and required entirely new door replacements after the initial framing was installed. The QA/PM (Clint) personally oversaw the replacement process to find the best door panels with the least glass imperfections, especially knowing that we will (have) look out new front doors regularly! NGRW was wonderful in working with us to secure project funding (Synchrony), include credit card deposits, and augment final settlement with cash funds. Once you buy even one window with them, you are locked into pricing for life! The manufacture of these fiberglass windows avoids the warping with vinyl and rotting with wood; the insulation presents a new level of sound insulation (we live on a busy through street) and better climate control in summer (our upstairs HVAC died at the end of the cooling season) and winter. We are now moving on with window replacements at the back of the house, along with a new backdoor of a more-simple design. We refer Jonathan and his team to anyone/everyone looking for window--or door--replacements, and we are happy to be included in their business family for the life of our home ownership.

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

Windows From Warriors - Windows

Windows From Warriors

(26 reviews)

For almost 40 years, our mid-80s Cape Cod still had the wood single-pane windows and wood entry…read moredoors. After installing new siding, the windows quickly looked old and ratty. We needed help! We called the major window companies for quotes and were shocked by the super-high prices and the pushiness of some sales reps. One rep for a company that advertises on the radio only left my house when I told her she was officially trespassing and that I would call the cops! Enter Windows From Warriors. We found them on Nextdoor, and they had decent reviews. We went to Yelp, read through the reviews, and decided to give them a chance. Their quote was less than half of the lowest price we got from the more prominent companies. I also liked that they have a brick-and-mortar building, are local and family-owned, and were veterans building a business. Jim came out, measured our windows and doors, and we received a quote in less than a week. We agreed to the price, and when project day started, they arrived on time and quickly got to work. Our home took two full days to complete, but we also replaced our three entry doors. Their installers moved quickly, cleaned up wherever they worked, and even reconnected our door contact alarms. They installed the new locksets we had purchased as well. We feel strongly that the expense is truly worth it and increases our home value if/when we sell. I highly recommend Windows From Warriors to update your home. The new windows alone dampen road noise, look great from the street, and make our house look five years old or less!

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

The Glass Man - autoglass - Updated October 2026

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