Despite fairly high prices even by New Zealand standards, the management here are too stingy to let customers use WiFi.
Waitress used the old "oh, its to stop people sitting on their phones" excuse which I found insulting since I just wanted to google something in our conversation, not sit on my phone and I don't have a New Zealand SIM as I'm on holiday. Just be honest and say "We are too stingy to share with paying customers or too lazy to change the password periodically. A good idea would be to call the SSID 'office' instead of 'Gintrap'........and also put a cell blocker if you are all so concerned about people using their phones since locals were using their phones all around us.
One of the three ladies who were serving, with short hair and glasses has no peripheral vision, we were waving our arms 10degrees from her 12 o'clock, we thought she saw as she looked, then she walked towards us
...... then over to other people, plus failed to hear.
Anyway, the food made up for the poor service, the food is actually a five if they just fire all the idiot women who are serving and hire people who belong in the restaurant and service industry as none of the three floundering around me and my mum did.
Seafood soup was perfect, prawn salad was amazing. I loved the mushroom risotto balls even though they were a bit too salty. Bravo chef, boo to the three waitresses and manager/owner for the service and lack of WiFi. That alone made us move on immediately after our meal so you missed out on 6 beers just because of petty stingyness; think about that; as that is more than the cost of unlimited Internet at your prices.
So, if you negate the stingy minded manager who doesn't want to upgrade to an unlimited package or whatever; and fire the idiots for incompetency and replace them with good staff, this place would be a 5 with it's perfect Napier marina location and great food. read more
