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    The Gilded Swan

    5.0 (1 review)

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    15 years ago

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    Holiday Inn Express & Suites Ashtabula-Geneva - My dad also has some good friends. A friend drove up from Bardstown Kentucky to get my dad because AAA sucks.!!!

    Holiday Inn Express & Suites Ashtabula-Geneva

    (19 reviews)

    $$

    I've very torn here between a 3 and 4 so I've erred on the side of 4 since overall I was pretty…read morehappy with our stay, however there were some clear pros and cons. Pros: - Location was convenient to the freeway, surrounding areas, and was safe - Hotel and room were very clean and updated - Breakfast had a wide variety of items and everything was hot and well-prepared - Staff was incredibly nice and went out of their way to help Cons: - The property needs some maintenance and upkeep. Surfaces like tables are worn and chipped. The huge lightshade in our room was broken and falling apart. Caulk and grout were cracked and looking poor, etc. - Humidity was really high indoors even though it wasn't horribly high outside. Our door would not close properly because of the humidity level and all my papers felt damp. - The public spaces (hallways, lobby, pool, etc) were very poorly lit with only these tiny wall sconces and no other lights. Overall, I would stay again, but definitely has some things needing improvement.

    Missy needs a raise! I started with her pleasant voice on the phone!! My fathers transmission went…read moreout on his truck while he was traveling home to Louisville, Kentucky from Maine. Apparently there was a concert going on in the area and there were no available hotels Airbnb's or bed-and-breakfast so my father had to sleep in the Denny's parking lot across the way from this hotel the next morning, the 17th Sunday I had booked and room for him here and although check-in time was until 3 PM when I spoke to Missy she understood the circumstances that my father was going through and let him check in early and get a shower and some sleep. my dad is 78. He was traveling alone by himself and it was horrible knowing that he had to sleep at a rest area. I just want to take the time out to thank Missy for her hospitality and her compassion that she conveyed to my dad. I wish there were more people in the world like Missy cause heaven knows we're lacking them right now. Thank you Missy.!!

    Sleep Inn & Suites Near I-90 and Ashtabula - This is at 9 am on a Sunday in the "breakfast area"

    Sleep Inn & Suites Near I-90 and Ashtabula

    (29 reviews)

    $$

    Oh boy. Where to start.... We booked a 2-night stay for a…read morequick family get together and felt this would be a good choice based on location and price. Welp, I kind of struck out on this one. The ok/good: 1) Decent AC cooled down the room quickly. 2) The bed and pillows are relatively comfortable. A little firm but comfortable. The not-so-good: 1) Evidently, there is only one way in and one way out of the building. We arrived later in the evening and had to park on the backside of the hotel and schlep our bags around to the front entrance. 2) TV....for whatever reason, the TV required me to join the hotel's WiFi to activate it. I noticed that the network is not private, so I disconnected from WiFi...so no TV for our stay except through my cell (can't airplay to the tv, either). 3) Bathroom...oh boy. I get it that this property was built in early 2000's, based on the rounded wall where the shower is, but come on, man! The bathroom has a pocket door. No big deal except the door doesn't hang properly nor does it connect to the catch to keep it shut; it's also really beaten up and needs to be replaced. The shower has a glass hinge door that has nothing to hold it open or close. It's like a swinging saloon door... except glass...Yippee-ky-yay. Also, shower head drips. Moldy caulk where the shower basin meets the floor. Gross. Overall, this is 2 out of 5. Not the worst place we've stayed (check out my review of The VUE in Wisconsin Dells that is still the undisputed champ of worst hotel). Thankfully, this isn't a resort-type stay, but there are other hotels in the area that are probably much better. My wife has officially fired me from booking hotels...so I guess that's a silver lining...? Update: We returned to our hotel at 5:00pm for night #2 of our stay...and our room isn't clean. When I called the front desk, I was told that rooms are cleaned every other day. Hmmmm...never have heard of that before from a major chain hotel. Gotta move the rating down to one star. A clean room is a standard expectation when staying at a hotel. VUE, though, is still the overall worst.

    Wonderful experience. Thank you! Pool was perfect and so relaxing. Lots of options for breakfast…read moreand delicious coffee!

    The Lakehouse Inn - Fire place and TV in the Lake Erie Suite

    The Lakehouse Inn

    (119 reviews)

    $$

    Had a great weekend visit with my hubby and another couple and stayed in cottage 2…read more Pros: -Beds were super comfy and everything was immaculately clean! -Loved having TVs throughout, plenty of pillows, a fan and heater, etc. -Breakfast served to the room daily as part of the stay in a cute picnic basket. -Parking was easy, communication with the resort was consistent and simple -Grounds were really cute! The terraces were lovely -Loved the on site restaurant being so easy to access -Towels/washcloths were plentiful and comfy Cons: -Room has a definite musty smell from water damage somewhere. All of my stuff smells musty after the visit -Hot water in a room for 4 people ran out after 2, and was luke warm for the first two. Shower head is cheap and atrocious -Breakfast order was wrong every morning despite filing out the google form as clearly as possible. The form needs revamped to be specific for each guest as existing form was clearly confusing for the kitchen / kitchen does not know how to follow instructions. We had a clear allergy that was disregarded and mixed in with the gluten free guest resulting in frustration and allergen exposure -Restaurant was good but over priced for the quality/type of food. For what we spent, a bread appetizer should be complimentary. Server was nice but hard to get her to stop at our table. $100 pre tip is a lot for a bowl of pasta, a steak, a beer, a glass of wine and some fries. -Why is it so hard to get bottled water? Requests with our breakfast were ignored, and I ended up going to get a pitcher of water from the restaurant

    For the Spa only: We had a 10 star experience at the spa. The standouts were the absolutely…read morebreathtaking garden and our massage therapists Paul and Mike!!!! There is also a lovely little electric sauna which did the job. Be aware there are not full amenities here such as showers or other bath items, but there is a sauna shower where you can get a spritz. There is wine, champagne and cheese/charcuterie boards for purchase, and complimentary hot chocolate, coffee and orange peel infused water. Taryn the spa manager was welcoming and friendly. Weekday pricing was very reasonable. My only gripe was the peculiar sitting area, with a motley crew of decor. But that's a minor oversight for what was otherwise a perfect day. Highly recommend for anyone visiting Geneva on the lake.

    The Gilded Swan - hotels - Updated May 2026

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