1. The Gem Shop

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    Santa Barbara, CA

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    The Gem Shop

    4.3 (24 reviews)
    Closed • Closed

    Services - The Gem Shop

    Jewelry repair

    The Gem Shop Photos

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    1 month ago

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    3 months ago

    They made our first wedding sets 32 1/2 years ago and we still use them for our jewelry needs, new designs, repairs and purchasing stones.

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    1 year ago

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    7 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    15 years ago

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    12 years ago

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    9 years ago

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    15 years ago

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    11 years ago

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    15 years ago

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    12 years ago

    Quality jewelry and repair and amazing customer service. Honest owner and employee. Will come here for future purchases

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    11 years ago

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    11 years ago

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    Ask the Community - The Gem Shop

    Review Highlights - The Gem Shop

    “Have gone to this shop for years, David is a master at repairing and especially redesigning or making jewelry from scratch.”

    Mentioned in 6 reviews

    Read more highlights

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    JJ Jewelry and Watch Repair - A disassemble watch to be clean, repair and lubricant, What its call a full Service.

    JJ Jewelry and Watch Repair

    (14 reviews)

    resized my ring super (dropped off tuesday, picked up friday!) they did a great job and were very…read morereasonably priced! will be going back!

    Leaving a meaningful necklace to be repaired at JJ was an unfortunate decision …read more I got a piece that meant VERY much to me not only damaged- it got 2 inches short - Customer service didn't matter, feels like the attitude is : customer and item could easily be replaced . Besides denying facts and not taking responsibility . When i dropped off my necklace I asked the owner to measure it, "18 inches " he said and I looked, SAW it with my own eyes . 18" it was. Few days later I picked it up with 200% trust on this new found business , only to get home, put back my necklace and notice it was shorter, when measured it was just a tad over 16 inches, NOT 18" ! I called them right away, had to go back to their shop for them to believe me ! And then deny the fact that somehow my necklace got shorter in theIR shop. Juan denied He measured it . They could've said " we had to repair it that way " " mistake or loss happens " whatever ! it was a stressful experience How could I trust JJ again? I was supposed to go back to them for the "extension " but I took it to another jeweler in town and it was confirmed i got screwed, I sent my necklace back to Tiffany , their repair department will get my necklace back to the original length 18 inches , paying the original seller across the country feels safer despite the time lost - timeline happened to matter too- but I rather do that than take something to this biz again, I might be just another customer but one that sadly wanted to support a local business and was let down. I did sent them a message indicating I was having to pay for something they damaged but I got no response from Janeth.

    The Gem Shop - jewelry - Updated October 2026

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