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    Bertha's Jewelry

    4.6 (18 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Bertha's Jewelry

    Jewelry cleaning

    Watch cleaning

    Bertha's Jewelry Photos

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    PLEASE AVOID THIS SHOP I rarely leave Yelp reviews, but this was by far the worst customer service experience I've ever had. I brought in three watches for simple battery replacements, something that should be straightforward. When they returned the watches to me, two watch backs weren't properly sealed, and one watch had been visibly bent and damaged. When I pointed this out, the staff denied responsibility and insisted it was "just the opening," even though the damage was clear. After insisting that they had damaged my watch, they mentioned they would try to repair or replace it. Nearly four weeks later, when I followed up, they refused to provide any proof of repair from the manufacturer company they claimed to have contacted. Instead, the older man became aggressive, raised his voice, and told me I shouldn't expect much since I paid a low price for the battery change. To make matters worse, I witnessed them using kitchen knives instead of proper tools to open watch backs. He was very rude and disrespectful to the point where I felt unsafe in that environment. Now, the watch no longer fits me, and when I contacted the manufacturer, I was told it had actually been replaced, yet they lied about it. I still don't know what happened to my watch and that was what I was asking them to clarify but they were very offended by it. If you have VALUABLE or SENTIMENTAL jewelry, I strongly urge you to go elsewhere. This business showed zero professionalism, transparency, accountability, and respect. They damaged my property, lied about it, and treated me with hostility. Shops like this should not be trusted.

    Ola K.

    I went to Bertha's to reset the opal stone that had fallen out of my engagement ring. The ring is my fiance's mother's so it's not new. Opal's are notoriously delicate but they were able to reset the stone without any damage. They also cleaned the ring so it looks brand new! After cleaning it was noticed that the diamonds surrounding the ring were a little loose so they tightened those as well. This is obviously a very sentimental and important piece of jewelry to me , they treated it with care and had great communication. Not too mention the price was a fraction of what other jewelry repair shops charge. Will definitely be visiting here again if I need a repair or am looking to purchase jewelry.

    I went in to get my necklace repaired. It was taken to the back and brought back as good as new in just a couple minutes. He then refused to charge me a dollar. When I had taken it to another shop who was charging me $30. I highly recommend berthas jewelry. The service was very good and welcoming.

    White gold necklace with 14 carat diamond.
    Tyler F.

    Stopped by old town Goleta to check this place out, wanted to get a Valentine's Day necklace for my gf. Gentleman running the store gave off a friendly vibe and asked me what I was looking for. I said my price range was under $150 and he showed me his unique collection of silver and gold necklaces. The shop was very well maintained and not overcrowded whatsoever. I picked out this gold necklace as it speaks for itself, and the gentleman gave me a great offer on it which speaks for itself too. Highly recommend this store and will be coming back in the future. Thank you!

    Custom chariote bracelet he made perfectly.

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    4 months ago

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    5 months ago

    The owner did a great job on fixing my broken tennis bracelet. Reasonable prices and quick turnaround

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    2 months ago

    Came in to get a clasp replacement and he threw in a cleaning for free. Great price, great service, no complaints!

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    10 months ago

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    Sabino B.

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    6 months ago

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    1 year ago

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    8 months ago

    I had links removed from a watch I have that was too loose on my wrist. Quickly and expertly done at a very reasonable price. I'm pleased!

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    10 months ago

    Bertha's Jewlery is the bes! When I went in they were super helpful and nice. would definetely go back if I needed any of my watches fixed

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    1 year ago

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    2 years ago

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    1 year ago

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    3 years ago

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    1 year ago

    10/10 great staff always so nice when I come in there and they are the best around! Helped fix my chains in the past as well as my watch!

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    2 years ago

    Amazing affordable service, with a smile. New batteries, new watch band, all while I waited. Local treasure - I'll definitely be back.

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    2 years ago

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    4 years ago

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    Sabino B.

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    3 years ago

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    8 years ago

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    Ask the Community - Bertha's Jewelry

    Review Highlights - Bertha's Jewelry

    My boyfriend and I go here for all of our watch battery and repair needs.

    Mentioned in 2 reviews

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    Lazy Eye Shop

    Lazy Eye Shop

    5.0
    (5 reviews)

    Lazy Eye Shop's new Old Town Goleta location is that girl. Bright, welcoming, and effortlessly cool…read morewithout trying too hard. First off, inclusivity is not just a buzzword here. This shop is truly for every body and every budget, which honestly feels refreshing. You'll find a thoughtful mix of vintage and secondhand pieces, locally made ceramics, jewelry, and other treasures that make it very hard to leave empty-handed (I tried, I failed). And yes, they've got great stuff for men too. Andi, the owner, has curated a space that feels intentional and community-rooted and does an amazing job working closely with local artists and giving them a platform. You can really feel that care throughout the shop, especially if you've ever stopped by during the Old Town Goleta Community Walk. Alyssa is also an absolute gem. Warm, helpful, and happy to let you browse without hovering. The vibe is relaxed, friendly, and very "take your time, you belong here." Logistics matter, so let's talk parking. There's a free city lot on the corner of Hollister Ave and Pine Ave, plus street parking if you're feeling lucky. No excuses. If you love supporting local makers, vintage, and secondhand shopping and want a shop that actually walks the walk when it comes to inclusivity, Lazy Eye Shop is doing it right.

    Amazingly enough I had never seen this little vintage clothing shop right here in the heart of Old…read moreTown Goleta. Walked in, and found a comfy and classic pair of shoes, and now looking forward to trying on some of their men's fashions, and perusing through their assorted gift items. Thanks Danica for introducing us to all this little shop has to offer. Located right next door to Old Town Coffee. Which is perfect, coffee and fun fashions.

    Bertha's Jewelry - jewelryrepair - Updated July 2026

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