1. The Flinn Clinic

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Bartlett, TN

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The Flinn Clinic

1.0 (3 reviews)
Closed • 8:30 am - 4:00 pm

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AFC Urgent Care Memphis - Urgent Care

AFC Urgent Care Memphis

2.6(53 reviews)
8.2 mi•Eastgate

Cut finger. Facilities are clean and functional. Staff friendly and committed to high level of…read morecare. Stitches and tetanus shot in and out in a hour.

My son had to go here for a severe cut on his finger. May wife took him. This is her experience:…read more I brought my 8 year old son into the office for a bad cut on his finger last week. The dr or np (unsure of her credentials) named Monica (unsure of her last name) showed up annoyed and is firmly NOT someone who should deal in pediatrics. She chastised my bleeding son multiple times for his fear and tears (mild and understandable tears given the trauma of the moment, mind you).  She referred to his "dramatics" more than once. The dramatics in question were simple whimpers, some shivers, and mild cries of a cooperative child in excruciating pain.  I was honestly surprised with how well he handled the very scary situation. I promise, his behavior did not warrant the chastisement.  I am a mom of 14 years with an additional 20 years of childcare experience under my belt. I am perfectly aware of how difficult children can be. I also came prepared to support my son and assist the medical professionals while he went through a truly traumatic experience.  One single ounce of patience, understanding, or kindness would have gone a long way. Unfortunately Medical Professional Monica did choose that option.  The only reason this review ended up with a 2 star rating was because of the care that the nurse, Brianna, gave us. She was kind and patient and (despite the fact that she was also being treated poorly by Medical Professional Monica) still showed the most genuine care for my son. When Monica had to cut off the flap of skin left behind after his cut, Brianna gave my son a game to play to distract him. She showed empathy and kindness that went such a long way. She was a shining example of how compassionate someone in a helping profession should be! She deserves all the commendations a nurse can receive!  The rest of the staff was kind and helpful. The front desk got us back immediately and did not make us wait in the waiting room for help. We are so grateful for how they treated.  I wish that Medical Professional Monica would learn from this incident to take a breath next time she handles a pediatric patient. Patience is difficult, but not impossible.

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AFC Urgent Care Memphis - AFC Urgent Care

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AFC Urgent Care Memphis - Pediatric Urgent Care

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Family Medicine

Baptist Minor Medical Center

Baptist Minor Medical Center

2.1(7 reviews)
0.7 mi

I am a 72-year-old man who foolishly suffered a full week of respiratory distress before heading to…read morethe Bartlett facility at 7424 U.S. Highway 64. I normally receive my medical care from VA, but, in any matter not involving chest pain or an open wound, treatment in the E.R. of the VA Medical Center is an all-day affair. I didn't have all day, and I was really uncomfortable. My visit was on the afternoon of December 20. The clinic was slammed with high traffic. The waiting room seats were filled with patients with hacking coughs, labored breathing, and flu symptoms. Understandably, the wait times were a bit extended. However, the staff managed the crowd very competently. Everyone with whom I interacted was polite, efficient, and courteous. Kathy Joann Banks, Nurse Practitioner, diagnosed and treated me. She was extremely thorough and professional, and she was remarkably poised in managing so many patients back-to-back. No patient was shorted her adequate attention. Clearly, she is very knowledgeable, and I had every confidence that I was in good hands. Ms. Banks exhibited a wonderful bedside manner, and she was a good listener -- in conversation and through her stethoscope. I do not hesitate to recommend the Bartlett Baptist Minor Medical Center (Urgent Care) and Family Nurse Practitioner Ms. Kathy Banks. Larry Epstein, Memphis

I made an appointment for 11am & arrived 15 minutes early to complete paperwork. Once I had…read morefinished, I was told that they were running behind and it would be another hour. That hour turned into another hour. I finally called back at 12:45p and they said the nurse would be ready to get the appointment started - however it was still another 45 minutes before I was seen. The nurse got me back there (finally) around 1:45p, but notified me that they were out of flu tests. I've been sitting in the front lobby for another hour now and still haven't heard anything - despite them closing at 2pm. I understand being short-staffed & busy during the cold/flu seasons but there's got to be a more efficient way of scheduling appointments so people aren't wasting 3-4+ hours with no updates.

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Baptist Minor Medical Center - Just waiting in the exam room.

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Just waiting in the exam room.

The Flinn Clinic - diagnosticimaging - Updated October 2026

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