So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

I didn't realize uBreakiFix by Asurion (in Stow) was a specialty repair store for cell phones, etc…read more However, when I couldn't get the lid of my vacuum cleaner canister back on, I brought the "canister" into the store. "Nick" was very kind and not only explained the purpose of the repairs they perform, he was kind enough to take the time to help me secure the lid back on the canister. I really appreciated Nick's time and assistance when he could have said, this wasn't the type of repairs they performed. Thanks Nick! I really appreciated your kindness and problem solving! Customer service is #1! Bob Heller, Stow, OH

Angel helped fix my phone display in a matter of minutes. I am so grateful, 10/10 I would recommend…read morethis store. They consistently have employees who are knowledgeable and trained and the best demeanor. Thank you again, Angel!

Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

Great guy and amazing service! I highly suggest going to him!! He's fast with an knowledgeable,…read morefixed exactly what was wrong with my phone

Amazing customer service and iphone repair skills!…read more My husband dropped his iPhone 8 Plus and completely cracked the screen. Within 45 minutes, with 3 other people in line, his iPhone was as good as new! The owner even added a free tempered glass screen to ensure that this wouldn't happen again! Who does that?? This takes away from your return business, but this shows that the owner actually cares about you! Cannot recommend this place more

On September 22nd, 2025, I took my phone to Rick to get a new screen installed after I cracked it…read moreand lines started showing up, freezing the screen completely. Rick charged me $140 for a new screen. That same screen had multiple functional errors. Let's start with the fact that it was thick and didn't fit the screen, which messed up my touchscreen accessory. The camera looked dusty and adjusted my pictures to be super bright. Also, the screen's backlight didn't adjust to sunlight as the normal screen would, causing the battery to die more easily and faster. Then, after some time, the whole screen would jump while I was typing, so I got used to locking and unlocking my phone as a way to briefly fix it. Overall, it had multiple faults that it didn't originally have, which I thought was weird. Then, on January 28th, 2026, the whole screen went completely black. Randomly. Unfortunately, I moved out of the state, so I couldn't bring it in since I'd have a "warranty" with Rick. I took it to a new shop in my area, and they let me know that the screen used was a Dupe or a dupe of a dupe. It's made out of the country, and they explained it is a 3rd-generation fake screen and is one of the most terrible fake screens to put on a phone. The lighting was different than what I needed, and they even mentioned that those screens come with touchscreen accessory problems as well because it's not meant for my phone. Anyhow, I paid $160 for a new screen in a new place for a quality screen. Only $20 more for something that lasts. I am very disappointed that I wasted $140 here for a fast fix.

I found him online and my cracked iPhone screen was fixed in 30 minutes. It looks as good as new…read more The process was painless. My only challenge was knowing where to go. The business is in his house and the parking is around the corner on a side street. I missed it and had to turn around. The owner met me at the door because I told him I was coming, but I'm not sure I would have known what to do if I arrived and he wasn't there. I think you walk on the porch and ring the doorbell. (Or just call him) However, now that you have that info- you should be good to go. He guarantees his work- so I feel good about the work that was done. I'd go back for future cracked screen (though hopefully no more).

Do not go here. Empty promises Had a samsung galaxy a53 that required a new sim card …read more Very disorganized, if a backup had to finish repairing the cell phones. Promised sunday however no part yet. Promised tuesday Went to the store wednesday, no.part yet. No follow up on tuesday status. My wife is without a phone Yes establishment gave ne a credit, however unecessary waiting for repair person to return from lunch. Wasted over an hour ti get the phone back unrepaired. Asked to give another day.refused Also had the audacity to call me two days later and try to fix it, refused again. Do not go here, tou will be stressed with no results!

Rude and lying. After market parts installed…read more Refused to get back OEM part. After his fix device stopped working properly

Great service, repaired my screen quickly, prices are the best Ive found, later had issue with…read morephone display and that was fixed free of charge as well. One tip: call first, don't just show up, it appears to be a 1-person place so if she's out on a call or something, no one will be there.

Despite having a protective case I managed to damage my iPad 3rd gen. I called, got an immediate…read moreanswer, drove over and got an evaluation. Because the damage was near the camera he said it might take more than an hour. He was understanding when I told him I loved a ways away and promised to get it done within two hours. In fact it was finished in about 1 hour. Received a text message, picket it up and it works perfect.

These guys did a great job - I had two older iPhones that I firstly went to geek squad for at Best…read moreBuy, but they gave me some bs reason, saying "oh, we can't fix that because apple said so...time to buy an upgraded phone..." Thank God for these guys. No issues to speak of; I'd trust them if you're looking for a quick and easy fix. Pretty reasonable on price too. For my two broken screen iPhones it cost me $160.

Reason for 1 star well for starters its hard to type this on my phone without having any typos…read morebecause they messed up my phone or screen in some way it will randomly swipe across my screen or press the space bar or return bar its so aggravating 100 dollars and my phone is worse than be to te Example right t he re ^^ Also they took these pictures on my phone which honestly could be deemed innappropirate But yeah this honestly has me considering trading in my phone If u have a broken screen take it somewhere e ls e Or that will happen when you type My phone is messed up and they knew it they broke it and dont want to be liable

Needed to replace broken screen on IPhone 17 pro. Tech spot did an outstanding job and customer…read moreservice was great. Highly recommend

Getting my second service done with them. First was a laptop drive repair during the pandemic time…read moreand now some work on a new build. Good shop. I'm taking them another laptop when i pick up the PC.

The sales lady was very rude, i asked for a physical sim and she refused to sell it to me. kept…read moreinsisting i have to use an esim. fuc-k me and smirked at me. asshole attitude

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more